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Social Media 101 Liana “Li” Evans, Director of Social Media Serengeti Communications SES New York – March 2010
HOW’D WE GET HERE?
Social Media’s Rise
Social Media Is Not ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
So What’s It All About?
 
It’s Not About You
The Value They Find
If Something is Valuable It Gets Shared
Sharing & Conversation When it comes down to it, Social Media is about sharing a conversation or an experience and that conversation can include different forms of content.
I WANT SOME SOCIAL MEDIA GOODNESS!
Don’t Just Jump In
WHAT  you do is just as important as  WHERE  you do it
What’s Your Strategy?
This Isn’t Strategy Implementing tactics in the absence of strategy is like doing nothing at all
Some Things To Keep In Mind ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media is More Than Facebook
 
Where’s Your Audience?
 
Define Your Goals Before Starting
The Stuff You Can Measure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Beyond Traffic & Conversions
Confused Yet?
PUTTING IT ALL TOGETHER
Start From the Beginning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Listen & Learn ,[object Object],[object Object],[object Object],[object Object]
Plan, Plan, Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implement & Measure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
UNDERSTANDING THE TYPES OF SOCIAL MEDIA OUT THERE
So What About All These Sites?
 
Social News
Social Bookmarking
 
Do’s & Don’ts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Things To Keep In Mind ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Sharing
 
Do’s & Don’ts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Things to Keep in Mind ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Networking
 
Do’s & Don’ts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Things to Keep in Mind ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Blogs
 
Do’s & Don’ts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Things to Keep in Mind ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Review Sites
 
Do’s & Don’ts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Things to Keep in Mind ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Microblogging
 
Do’s & Don’ts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Things to Keep in Mind ,[object Object],[object Object],[object Object],[object Object],[object Object]
There’s So Much More
THE OTHER THINGS TO THINK ABOUT
Social Media Doesn’t Happen in a Vacuum ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
It’s Beyond the Browser! ,[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media Policies? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
You Don’t Want This To Happen
Or This…
And Certainly Not This….
Who Owns The Strategy
Everyone Has a Stake
Zappos Understands
 
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?
Contact Director of Social Media Serengeticommunications.com [email_address]   SocialConversations.com TakeitInHouse.com

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