Social Media Customer Service Pubcon AustinMelissaFach
My part of the session was planning for the harder side of social media customer service. I have some examples of what you don't want and explained how to avoid these issues.
Combining Search & Social Media For Local Marketing SuccessDave Kerpen
11/12/15
Today, online visibility is essential to growing your local business. But how can you become more digitally visible? Mastering search & social media (and how they work together!) is one of the most effective ways to get your business in front of the people who matter most.
During this webinar, Tom Gimbel shared valuable insights into what companies are looking for in their next candidate and how you as a potential candidate can make a lasting impression.
How To Turn Negativity On Search and Social Into SuccessDave Kerpen
Join Likeable Local CEO, Dave Kerpen, and BrandYourself CEO, Patrick Ambron, in order to learn:
-How to handle negative search results online.
-How to approach negative social comments.
-How to turn negative feelings online into positive ones.
Social Media Customer Service Pubcon AustinMelissaFach
My part of the session was planning for the harder side of social media customer service. I have some examples of what you don't want and explained how to avoid these issues.
Combining Search & Social Media For Local Marketing SuccessDave Kerpen
11/12/15
Today, online visibility is essential to growing your local business. But how can you become more digitally visible? Mastering search & social media (and how they work together!) is one of the most effective ways to get your business in front of the people who matter most.
During this webinar, Tom Gimbel shared valuable insights into what companies are looking for in their next candidate and how you as a potential candidate can make a lasting impression.
How To Turn Negativity On Search and Social Into SuccessDave Kerpen
Join Likeable Local CEO, Dave Kerpen, and BrandYourself CEO, Patrick Ambron, in order to learn:
-How to handle negative search results online.
-How to approach negative social comments.
-How to turn negative feelings online into positive ones.
Why 1 Million Social Media Followers Sucks, WebCongress May 2014Erica McGillivray
Stop reporting follower counts and making your social media goals more followers! This is bad for your brand. Instead, focus on engagement, relative engagement, and other goals that make sense for your business.
15 Ways to Grow Your Marketing Business in '15Dave Kerpen
Likeable Local partnered with some of our top marketing thought leaders to follow in '15 to share 15 actionable tips for marketers in this webinar! Check out the slides as these innovators and Likeable Local CEO, Dave Kerpen, give you advice to take your marketing business to the next level.
Are you a digital marketing freelancer, or are you thinking about taking the plunge to go full-time freelance?
Danielle Antosz, Features Editor at Search Engine Journal and a full-time freelancer, shares tips and tools for building your side hustle into a full-time career.
7 Commandments of Facebook for BusinessDave Kerpen
Over 30 million Business pages exist on Facebook, so how do you stand out? In this webinar, take a deep dive into 7 integral aspects of your professional Facebook strategy with Likeable Local CEO and NYTimes Bestselling author, Dave Kerpen.
How to Increase Facebook Reach OrganicallySara Talal
Are you a victim of recent Facebook decreased reach. Well, you are not alone, because on average Businesses faced 44% decline on their Facebook reach since December 2013. But there are ways to increase reach organically as well. That means you don't have to boost post every time you post something on Facebook. Check out the slides to know 8 different ways to promote content organically.
8 Wrong Questions Agencies Are Asking About Social MediaJay Baer
Social media services is a $1.5 billion a year business for agencies in the US.How to get a share of that budget? By asking better questions. Social media strategy consultant jay Baer shows the 8 wrong questions agencies are asking about social media.
Does Free Content Cannibalize Your Paid Consulting?Jay Baer
Does embracing content marketing gain you new customers, or cost you new customers? Jay Baer and Joe Pulizzi address the thorny questions of content marketing and content strategy for professional services firm, in this featured content marketing session at SXSW 2012.
Establishing Trust (presented by Ken Courtright)
Today's Growth Consultant Digital Footprint 2014
November 14-16, 2014 - Day Two
Concourse LAX (Los Angeles, CA)
Risks and Rewards of Celeb & Influencer Social VoicesSpredfast
You give your platform over to a celebrity or an influencer. Then what? The truth is celeb and influencer control over social has benefits and challenges alike. Learn how social and marketing teams are leveraging celebrity, influencer, and sports talent voice—and weathering its inevitable challenges.
Why 1 Million Social Media Followers Sucks, WebCongress May 2014Erica McGillivray
Stop reporting follower counts and making your social media goals more followers! This is bad for your brand. Instead, focus on engagement, relative engagement, and other goals that make sense for your business.
15 Ways to Grow Your Marketing Business in '15Dave Kerpen
Likeable Local partnered with some of our top marketing thought leaders to follow in '15 to share 15 actionable tips for marketers in this webinar! Check out the slides as these innovators and Likeable Local CEO, Dave Kerpen, give you advice to take your marketing business to the next level.
Are you a digital marketing freelancer, or are you thinking about taking the plunge to go full-time freelance?
Danielle Antosz, Features Editor at Search Engine Journal and a full-time freelancer, shares tips and tools for building your side hustle into a full-time career.
7 Commandments of Facebook for BusinessDave Kerpen
Over 30 million Business pages exist on Facebook, so how do you stand out? In this webinar, take a deep dive into 7 integral aspects of your professional Facebook strategy with Likeable Local CEO and NYTimes Bestselling author, Dave Kerpen.
How to Increase Facebook Reach OrganicallySara Talal
Are you a victim of recent Facebook decreased reach. Well, you are not alone, because on average Businesses faced 44% decline on their Facebook reach since December 2013. But there are ways to increase reach organically as well. That means you don't have to boost post every time you post something on Facebook. Check out the slides to know 8 different ways to promote content organically.
8 Wrong Questions Agencies Are Asking About Social MediaJay Baer
Social media services is a $1.5 billion a year business for agencies in the US.How to get a share of that budget? By asking better questions. Social media strategy consultant jay Baer shows the 8 wrong questions agencies are asking about social media.
Does Free Content Cannibalize Your Paid Consulting?Jay Baer
Does embracing content marketing gain you new customers, or cost you new customers? Jay Baer and Joe Pulizzi address the thorny questions of content marketing and content strategy for professional services firm, in this featured content marketing session at SXSW 2012.
Establishing Trust (presented by Ken Courtright)
Today's Growth Consultant Digital Footprint 2014
November 14-16, 2014 - Day Two
Concourse LAX (Los Angeles, CA)
Risks and Rewards of Celeb & Influencer Social VoicesSpredfast
You give your platform over to a celebrity or an influencer. Then what? The truth is celeb and influencer control over social has benefits and challenges alike. Learn how social and marketing teams are leveraging celebrity, influencer, and sports talent voice—and weathering its inevitable challenges.
Digital Marketing Directions: Three Key Trends Driving Your Marketing Next YearTim Peter
Improving your brand and your business in 2015 and beyond depends on you 3 key trends shaping your customers' behavior. This presentation highlights those trends in detail, and explores how you can use them in your sales, marketing, and e-commerce activities. The three trends look at the growth of Internet, everywhere; the reality that we're all publishers now; and the deep customer insights available to you through big data and not-so-big data. These trends work together to create a world where content is king, context is queen, and data is the crown jewels. And a world where content marketing, contextual awareness, and customer insights come together for the brands best equipped to succeed in the years to come.
SearchLove London 2015 | Will Critchlow | Practical Tips for the Future of ...Distilled
Having seen the changes from Google and observed the changes in our own behaviour, you may now be trying to figure out what to do differently to prepare for the future. Will has you covered, from making the most of new ranking factors and understanding what place apps and deep linking have in your plans, to creating content for mobile. This session will focus on the real-world changes you should be making right now to your web presence and campaigns.
This documentation details the design of a Distributed Web content caching system in a LAN, using the SDN OpenFlow model. This system was successfully implemented on GENI (Global Environment for Network Innovations) to test the performance improvements.
This distributed web-caching helps reduce access delays of frequently requested web content (web pages, files - pdfs, images,etc.) within the LAN by more than 50% compared to a LAN without this caching system. Further, this model helps in reducing load on the access links as every repeated request need not be fetched from the main server located in some other geographical area.
The distribution of caching servers in the LAN aim at load balancing the requests and also tackle the issue of single point of failure as in a centralized caching system.
Facebook might be the giant in social networking but WhatsApp has taken the lead in social messaging. It's not only WhatsApp thought - our smartphone users research in the US, Brazil, South Africa, Indonesia and China reveals some surprising numbers.
Did you know that Tuesdays at 11am is one of the worst possible times to send your email campaigns? Stop relying on guesswork and hunches to drive your email marketing--you might be shooting yourself in the foot. Learn How to Tweak Your Email Messaging to Generate More Leads!
View full presentation here: http://www.hubspot.com/the-science-of-email-marketing/
All the stats, data, and trends you need to understand the state of the internet, social media, and mobile in Central America in 2017. This report is part of a suite of reports brought to you by We Are Social and Hootsuite - read all the other reports for free at http://www.slideshare.net/wearesocialsg/presentations
Twitter, Facebook, LinkedIn and other social media tools can seem like time-wasters - but some organizations find prospects, satisfy customers and deepen relationships. Firecat Studio's Susan Price describes the difference. Presented to the Leon Valley Chamber of Commerce on September 15, 2010.
Rethinking the Buyer's Journey - In-House Content StrategiesKeith Goode
Delivered on October 9th, 2019 at Pubcon Pro Las Vegas, this presentation discusses two journeys - Joseph Campbell's Monomyth and the Buyer's Journey - and why rethinking each journey can present a boon to humanity and to your relationship with your users. By expanding past the "Buy Wall" in your content strategy, you'll uncover new opportunities to serve your user's needs.
This slideshow is an in-depth analysis about Chipotle and their social media usage. Through viewing this slideshow, you will gain a basic idea as to what Chipotle does online and where they see growth for the future.
How Not to Get Called Out on TikTok: Improving Your Brand Through Employer/Em...Case IQ
More and more, disgruntled employees have been taking to TikTok, Twitter, and other social media sites to share videos and posts of their bad work experiences. These stories are more likely than ever to go viral, which can lead to lost business, reputational damage, employee churn, and lawsuits, just to name a few unwelcome consequences for employers.
While some people might be acting in bad faith, employees have been finding tried traditional HR channels less than satisfactory. They feel un-heard and undervalued, and they turn to the internet to tell their stories, and receive fast responses.
You can’t build a brand or accomplish your mission statement without your employees. To avoid the repercussions of viral incidents and strengthen your brand, you have to repair your employer/employee relationship and work culture—or better yet, create a healthy, ethical culture from the start.
Join employment lawyer Janette Levey as she breaks down major viral incidents including Better.com, Starbucks, and Amazon, their consequences, and what to do to avoid them.
Slides from a presentation I gave at VC CEO portfolio summit on Unlearning as we scale enterprise software startups focusing on how to think about the "next-level people" and "dance with who brung ya" adages along with thoughts on generalizing the former adage, hiring next-level people, and unlearning in general, specifically with infering false causality for success.
Iowa REALTOR Convention - Digital MarketingMaura Neill
What does real estate marketing look like in today’s world? Marketing has changed dramatically in the past decade, and we’ve entered a new frontier. Reaching clients and potential customers used to be a costly venture – with long printing wait-times and pricey postage. Today, online marketing options offer us a free way to keep in touch with our current spheres and reach potential new clients, but the rules are different. This new school of marketing, with its multitude of social media platforms and opportunities, requires a new kind of marketing savvy and can be overwhelming to navigate. This course teaches you how to combine tools like Facebook, Twitter, and YouTube (and more!) along with email marketing and blogging, with the tried-and-true marketing techniques you already know. The class will teach you to:
* Develop an online brand that expresses who you are and helps you maintain a consistent online presence. * Create a social media strategy that works for you and incorporates the platforms with which you are most comfortable. * Combine “old school” techniques, like direct mail and print advertising, with new school opportunities, like your Facebook business page and blogging, to create a more cost-effective and optimized approach to marketing. * Incorporate public relations strategies into your marketing plan and be your own publicist.
Where, When and How to Use Social Media on Your Service or Help desk
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For four years I've has been using low-friction data collection to capture hundreds of elements of my life into a repository for search, visualization and analysis.
MEDIA and PRESS INFORMATION: http://chrisdancy.pressfolios.com/
Feel free to reach out at chris.dancy@gmail.com, +1-303- 872-0786, or by texting "chrisdancy" to 50500
This presentation was given during SMX Advanced Local University 2013 in Seattle Washington. The presentation has a heavy social focus on Pinterest, Facebook, Yelp, Siri, Apple Maps and Foursquare and we do our best to give alternative methods for traffic besides Google.
Similar to SMX Advanced 2012 Local U - Siri Optimization (20)
EngagePDX Leverage your visual content to the MAXMatt Siltala
Presentation given during EngagePDX 2018 where all things visual content and getting the most out of your visual content. Case studies and examples share how to get the most out of your visual content.
Being Influenced - Influencer Marketing 101 Matt Siltala
Presentation on Influencer Marketing given during Pubcon 2017 in Las Vegas where I break it down and give a Beginners Guide to Influencer marketing and what it means to be an influencer.
How to find influencers in marketing, and being influenced. My presentation given during EngagePDX 2017 where I talk everything from micro influencers to executing a influencer campaign.
King of the Brand - State of Search 2016Matt Siltala
State of Search presentation on Brand Building and Community Building with Visual Content. You will learn about branding and community building with visuals.
The content marketing trends session at Pubcon Vegas 2016 - everything there is to know about creating content, and promoting with social and brand building and community building.
Guide to dominate on Pinterest Organically Matt Siltala
Presentation given during SocialPro Conference in Seattle 2016 where I presented about everything that should be done for natural organic domination with Pinterest.
Guide to Local Search Marketing for ContractorsMatt Siltala
Presentation given during Construction Owners Summit Conference on Winning at Local Search Marketing geared for Contractors and Owners. This conference was held in Scottsdale Arizona.
Presentation given during Zenith Conference in Duluth on using visuals to win at social media. Grow your brand and build community with visuals and social media.
Search Fest 2016 presentation on Building a Brand with Social Media. This was an SEMpdx event held in Portland. This presentation also drops version two of Social MeOWdia Explained REDUX or Version 2 of Social MeOWdia Explained.
Link Building Fundamentals SMX West 2016Matt Siltala
The art & science of building links - Presentation content put together by Debra Mastaler, and Presentation given by Matt Siltala during SMX West on the Fundamentals of Link Building - Bootcamp session (Matt was filling in for Debra). This is a beginning presentation for those newer to link building and SEO.
Brand Building with Creative Visual ContentMatt Siltala
State of Search presentation, given in Dallas Texas about Building Brands with Creative Visual Content with case studies and stats - also showing the good and bad.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Safalta Digital marketing institute in Noida, provide complete applications that encompass a huge range of virtual advertising and marketing additives, which includes search engine optimization, virtual communication advertising, pay-per-click on marketing, content material advertising, internet analytics, and greater. These university courses are designed for students who possess a comprehensive understanding of virtual marketing strategies and attributes.Safalta Digital Marketing Institute in Noida is a first choice for young individuals or students who are looking to start their careers in the field of digital advertising. The institute gives specialized courses designed and certification.
for beginners, providing thorough training in areas such as SEO, digital communication marketing, and PPC training in Noida. After finishing the program, students receive the certifications recognised by top different universitie, setting a strong foundation for a successful career in digital marketing.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
28. What’s it going to take to get a 70 year
old man checking in on Foursquare and
posting to Twitter? A Reason
29. Don’t Say:
• Our Customers Will Never Use Social Media
• Our Customers Will Never Check In
• Our Customers Don’t Use Technology
• This is Beyond Our Customers
• None of our customers use that site
• That will never happen
• Especially Don’t Say Your Dad Will Never …
45. Takeaways:
• Customer Reviews Matter
• Organic Optimization Factors In
• Consistent NAP Factors In
• Claiming Local Listings Factors In
• Premium Yelp Listings Seems To Help
• SoLoMo - Social Does Factor In
46.
47. THANK YOU!
Matt Siltala, President
dreamsystemsmedia.com
Mat@dreamsystemsmedia.com
@Matt_Siltala
Download: http://www.SlideShare.net/MattSiltala
Editor's Notes
Just a search for “Chiropractors” on both
There was always consistency between the two … always some overlap of rankings in Google and Siri
These Help Siri – these other help optimization naturally – it all helps with the over all optimization of SIRI