The Six Sigma method DMADV involves 5 steps: 1) Define customer requirements and goals for a process, product, or service. 2) Measure performance and match it to customer requirements. 3) Analyze and assess the design for improvement. 4) Design and implement new processes. 5) Verify results and maintain performance. The document relates the 5 steps of the Define-Measure-Analyze-Design-Verify method for Six Sigma process improvement.

1. SIX SIGMA METHOD :
DMADV
KELOMPOK 3:
Siti Farida
02411740000017
Putra Pratama
02411740000026
Amelia Santoso
02411740000030
Hasna Dzakiyah
02411740000043
Rizaldy Rizki P
02411740000044

2. Design for Six Sigma
Define-Measure-Analyze-Design-Verify (DMADV)
• DEFINE customer requirements and goals for the process,
product or service.
• MEASURE and match performance to customer requirements.
• ANALYZE and assess the design for the process, product or service.
• DESIGN and implement the array of new processes required for
the new process,product or service.
• Verify results and maintain performance.
1
2
3

3. 4
5
REFERENCE :
DESIGN FOR SIX SIGMA : CUSTOMER &
COMPETITIVE INTELLIGENCE FOR PRODUCT, PROCESS,
SYSTEM & ENTERPRISE EXCELLENCE. (n.d.). MOSCOW:
UNIVERSITY OF IDAHO
By DR. RICK EDGEMAN, PROFESSOR & CHAIR – SIX SIGMA BLACK BELT