The document provides a summary of an individual's work experience and qualifications. It summarizes their role as an Office Manager/Administrative Assistant from 2008-2014 where they coordinated all department functions for a team of 10 employees and maintained detailed administrative and procedural processes to improve accuracy and efficiency. It also lists their relevant education, including an AutoCad certificate from 2002 from Sheridan Collegiate in Brampton, Ontario, Canada.
HIGHLIGHTS
Experienced Administrator providing excellent Customer Service as an Office/Tenant Coordinator in the Commercial Real Estate and Development Industry
Handled Contract Management including: Bids, Proposals, Work Authorizations, Change Orders and Pay Applications
Issued vendor work orders, managed insurance and budgets for HVAC, Maintenance, Landscapers, Sub
Contractors, General Contractors and Waste Management companies
Proficient in MS Office including Word, Excel, PowerPoint, Outlook, Notary, Type 50wpm
Schedules meetings, travel arrangements, reserves conference rooms, orders luncheons
Prepares and modifies documents including: reports, drafts, memos and emails
Routinely handled confidential and sensitive information while demonstrating companies mission and values
Not afraid to ask questions or take initiative
Ability to prioritize projects and Strong and professional communications skills including written and verbal
Interpersonal skills and the ability to work well alone or within a team environment
Strong problem solving skills and ability to manage and complete multiple responsibilities within timeframes
Receives and directs incoming calls and visitors to appropriate personnel.
Maintained a client-ready reception area, conference rooms and other common areas.
Distributing and tracking packages, posting mail and arranging messenger services
Orders office supplies, maintains office equipment, including copiers, phone systems and printers
Oversees the proper maintenance of off-site storage records
Maintains relationship with vendors that provide services to the office.
Ensured proper coding of invoices and expense tracking, maintaining financial profitability.
HIGHLIGHTS
Experienced Administrator providing excellent Customer Service as an Office/Tenant Coordinator in the Commercial Real Estate and Development Industry
Handled Contract Management including: Bids, Proposals, Work Authorizations, Change Orders and Pay Applications
Issued vendor work orders, managed insurance and budgets for HVAC, Maintenance, Landscapers, Sub
Contractors, General Contractors and Waste Management companies
Proficient in MS Office including Word, Excel, PowerPoint, Outlook, Notary, Type 50wpm
Schedules meetings, travel arrangements, reserves conference rooms, orders luncheons
Prepares and modifies documents including: reports, drafts, memos and emails
Routinely handled confidential and sensitive information while demonstrating companies mission and values
Not afraid to ask questions or take initiative
Ability to prioritize projects and Strong and professional communications skills including written and verbal
Interpersonal skills and the ability to work well alone or within a team environment
Strong problem solving skills and ability to manage and complete multiple responsibilities within timeframes
Receives and directs incoming calls and visitors to appropriate personnel.
Maintained a client-ready reception area, conference rooms and other common areas.
Distributing and tracking packages, posting mail and arranging messenger services
Orders office supplies, maintains office equipment, including copiers, phone systems and printers
Oversees the proper maintenance of off-site storage records
Maintains relationship with vendors that provide services to the office.
Ensured proper coding of invoices and expense tracking, maintaining financial profitability.
Social media: in (and around) higher education - Jennifer Jones, associate lecturer in higher education, University of West Scotland
Jisc Connect more in Scotland, 16 June 2016
Best practices in English teachers Facebook groupsNeny Isharyanti
Presented in GloCALL 2015, Daejeon, Korea, 12-14 November 2015
Abstract
Social Networking Sites (SNSs) has become a ubiquitous tool in human's life. It does not only serve personal purposes of socializing and communication, some studies have also explored the benefits and the downsides of using them for professional purposes in various lines of jobs. In the case of educators, there is generally a positive tone in regards to the use of SNSs, suggesting that they can be useful in developing and improving professional competences among pre-service and in-service teachers (Forte, Humphreys, & Park, 2012; Power, 2013; Bissessar, 2014; Manca & Ranieri, 2014; Soomro, Kale, & Zai, 2014; Sumuer, Esfer, & Yildirim, 2014).
This study is going to explore the network and relationship among actors in SNSs, particularly on identifying actors that are influential in the network and the types of relationship among actors, as well as how the strength of the network contributes on the social capital of the teachers in their profession. Using the framework of computer-mediated discourse analysis and social capital applied on conversations in Facebook groups of English teachers from Indonesia, the study is expected to shed light on the best practices of informal teacher development through SNSs.
Keywords
Social Networking Sites, Social Capital, Actor-Network Theory, Teachers Professional Development, Computer-Mediated Discourse Analysis
Bio
Neny Isharyanti is currently a lecturer at the English Education program of Faculty of Language and Literature, Satya Wacana Christian University, Salatiga, Indonesia. Her research interests include Computer-Mediated Discourse Analysis and sociolinguistics.
Dependable and motivated professional, with over 10 years of demonstrated experience meeting and exceeding company expectations, seeks an opportunity to expand professional horizon, with a challenging business.
1. 49 Skelton Blvd.,
SUMMARY
HIGHLIGHTS
EXPERIENCE
04/2008 to 11/2014
G.
, ON C: (647) 470-0148 | shaino.gunesh@gmail.com
Invoicing and purchase orders Appointment setting /
Project management Scheduling
Business operations organization Leadership/communication skills
Employee relations Client account management
Client and vendor relation MS Office
specialist Trip planning
Advanced problem solving skills Marketing savvy
Intuit QuickBooks specialist AutoCAD
Accounts receivable/payable
professional
Coordinated all department functions for team of 10 employees. Increased
office organization by developing more efficient filing system and customer
database protocols. Received a merit raise for strong attention to detail,
exemplary customer service and team-player attitude. Developed and
implemented company's employee manual outlining all proper business
procedures and office policies.
Research: Investigated and analyzed client complaints to identify and
resolve issues.
Data Organization: Improved office organization by compiling quarterly
budget reports, financial spreadsheets, organizational charts and
company data reports using advanced Microsoft Excel functions.
Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and
front-desk reception within high-volume environment.
Administration: Answered multiple phone lines, transferred calls to
corresponding departments, filed customer records and billed
accordingly. Performed administration tasks such as filing, developing
spreadsheets, faxing reports, photocopying collateral and scanning
documents for inter-departmental use.
Calendaring: Planned all meetings and travel for CEO. Facilitated
onboarding of new employees by scheduling training, answering
questions and processing paperwork.
Customer Service: Handled customers effectively by identifying needs,
quickly gaining trust, approaching complex situations and resolving
problems to maximize efficiency.
Reporting: Maintained status reports to provide management with
updated information for client projects.
Payroll Assistance: Assisted with payroll preparation and entered data
into cumulative payroll document.
Planning: Arranged, scheduled and coordinated all logistics and travel
itineraries for staff of 10 employees. Ensured staff was equipped with all
necessary supplies and collateral for long distance travel.
Office Manager / Administrative Assistant
TSC & WPS - Toronto, Ontario
Coordinated all department functions for team of 10 employees.
Maintained detailed administrative and procedural processes to improve
accuracy and efficiency.
Verified and logged in deadlines for responding to daily inquiries.
Contacted providers to discuss status of rebilling and reimbursement
S.
Brampton
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks
simultaneously, and following through to achieve project goals. Answers a high volume of incoming
calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with
strong drive to succeed.
RELEVANT EXPERIENCE
2. EDUCATION
2002
process to ensure account resolution.
Supervised and trained admitting, billing and collection staff.
Created databases and spreadsheets to improve inventory
management and reporting accuracy.
Updated collection procedures for payment, increasing on-time
payments.
Managed incoming and outgoing calls for busy office.
Scheduled and confirmed appointments for entire management team.
Provided support for CEO and sales team in managing operation work
flow.
Directly supported CEO in managing operation work flow.
Certificate: AutoCad
Sheridan Collegiate - Brampton, Ontario, Canada