This document contains a summary of Britne Joyal's professional experience and strengths. She has over 10 years of experience in administrative and data entry roles, with proficiency in Microsoft Office, Adobe software, and SAP. Her experience includes roles in warehouses, camps, retail stores, graphic design firms, and as an executive assistant. She has strong communication, organizational, and problem-solving skills. References are available upon request.

1. Britne Joyal
Professional Strengths:
• Strong communication and interpersonal skills - both verbal and written.
• Document analyzing, handling, processing, and archiving - electronic and hard copy.
• Data entry, invoicing, payroll, time sheets, logistics, order requisitions, vendor sourcing.
• Accounts Payable, Accounts Recievable, expense tracking, managing and reporting.
• Create Spreadsheets, info-graphics, marketing materials and presentations in various software.
• Excellent organizational, planning, and time management ability. Good in-office housekeeping.
• Able to prioritize and manage multiple tasks in an every changing and fast paced environment.
• Can work independently or as part of a team - I enthusiastically participate in discussions & brainstorming.
• Innovative and resourceful when overcoming challenges - I thrive on problem solving.
• Solution focused, adaptable, always willing to learn and grow. I stay current with software & applications
• Proficient in: Microsoft Office & Excel, Adobe InDesign, Illustrator, Photoshop, Acrobat, SAP and Outlook.
• Business projection, scheduling, cost management, budgeting adjusting.
• Proven Sales and customer follow up ability - I am always networking and building solid relationships.
• Strong leadership and team building - I strive to set a good example and exude a positive attitude.
• Certified in: Food Safe, Standard First Aid, WHIMS, TDG and H2S Alive (Enform) CSTS to come.
• I am willing to obtain any certification necessary.
Relevant Experience:
Warehouse Data Analyst - ConocoPhillips Supply-Chain, Aug. 2014 - Nov. 2014
(Contract Position - Project Ended)
• Analyzed, processed and archived all documents accompanying materials received.
• Verified Mill Test Reports and Certificates related to materials, and retained them for QA/QC.
• Created an interactive database for all electronic assets - using Excel, Adobe and best-filing-practices.
• Managed an electronic inventory of materials, including receipt, location and release.
• Built and managed a comprehensive filing system for all hard copies.
• Designed forms and created office processes to establish consistency and efficiency.
• Handled sensitive documents with integrity, strictly following company guidelines.
• Used multiple applications in SAP software.
• Entered large amounts of Alpha-Numeric Data with a high level of accuracy. (65 WPM Average)
• Advanced use of Excel and Adobe as well as all Outlook applications.
• Communicated with vendors to obtain any missing documents, and rectify any material or shipment issues.
During my contract, my team and I audited nearly a year’s worth of old documents, captured all per-
tinent data and created an interactive, fully searchable and filterable electronic database. We also
built a hard copy filing system to mirror our virtual filing. Along with managing electronic inventory of
materials, we verified all Certifications and Test Reports before passing them off to Quality Control.
250.859.9227
britnelea @ gmail.com

2. Camp Clerk / Administrative Assistant - Redrock Camps, Feb. 2014 - August 2014
• Managed all documents and carried out all administrative tasks for the hospitality department.
• Set up and maintained filing systems (electronic and hard copy)
• Worked with HSE and assisted in tracking/documenting new-hire training matrixes
• Assisted and supported camp manager with a range of day to day and ad hoc tasks.
• Acquired proficiency in Innfinity Reservation system, (also created a user manual for training)
• Generated reports, updated and audited guest reservations and corrected discrepancies.
• Managed and audited Daily, Weekly and Monthly paperwork, reports and metrics.
• Orientated and trained new housekeeping staff.
• Designed and implemented manuals, forms and trackers in Excel
• Created brand and content appropriate sign-age for Cenovus and Redrock.
• Orientated new guests, created and updated guest profiles, reported any special requirements.
• Input data and audited reports with high level of accuracy
• Arranged travel and accomodations for staff.
• Continual use of Outlook, Microsoft Office, with emphasis in Microsoft Excel
• Helped manage inventory in housekeeping department.
• Attended daily Safety Meetings, generated JSAs and SOPs, filled out FLHAs and HIDs daily.
In addition to my usual job scope, I had been asked continuously by the contracting company
(Cenovus), to create a range of brand-appropriate internal marketing materials. These include post-
ers, sign-age, labels, power-point presentations etc. These were used not just locally but company
wide. I have developed excel trackers to monitor incoming and outgoing inventory, as well as various
forms and manuals to increase task efficiency, role comprehension and accountability.
Store Manager Urban Barn Jan. 2013 - August 2013 (maternity leave)
• Prepared and adjusted schedules to coincide with business needs, sales performance, and project execution.
• Managed stock reception, inventory control, loss prevention, and customer orders on a daily basis.
• Coordinated with multiple stores and warehouses and delivery companies to solve logistical challenges.
• Dealt with customer queries, and unexpected situations on a daily basis, while tending to regular tasks.
• Prioritized tasks and delegated to staff accordingly, followed up and held accountable.
• Audited and balanced daily, weekly and monthly paperwork.
• Optimized efficiency, through planning, creating forms & checklists for staff communication and recording.
• Created and managed filing systems for all reports, invoices, paid outs, etc. Both physically and electronically.
• Trained staff on multiple sets of software, and operational procedures.
• Met with staff regularly to review successes & areas of opportunity, built action plans & saw them through.
• Coached staff with sales strategies, time and task management and leveraging strengths.
• Composed design fits for clients by determining their style, needs and wants.
• Built rapport with clients, using genuine and thorough service.
• Merchandised floor sets, keeping with current trends, creating inspiring lifestyles.
• Planned and executed large scale floor plan changes, inventory counts and special customer events.
• Audited and managed payroll on a daily basis. Editing time in / time out & scheduling software.

3. Administrative Assistant / Assistant Manager Urban Barn Nov. 2006 - Jan. 2013
• Provided all levels of customer service from greeting to delivery and follow up.
• Used multiple applications in SAP to create orders, receive and distribute stock and manage inventory.
• Managed, and audited all documents pertaining to: sales orders, shipping, vendors, packing slips, OSD,
purchase orders, inventory, loss prevention, sales reports, scheduling, etc.
• Created a mirrored electronic and hard copy filing system for sales orders, vendors, shippers, customers,
sales tracking, labor tracking, day end summaries and inventory tracking.
• Created forms, trackers, maps, instruction manuals and info graphics for training and business purposes.
• Followed up and audited all sales orders, verifying allocation, & complete capture of pertinent information.
• I ensured orders were on schedule and customers were notified about extended back orders.
• Communicated with other stores, warehouses and delivery companies to solve logistical challenges.
• Received all shipments, recorded and followed up on any overages, shortages and damages.
• Communicated with vendors to rectify any quality issues, shipping errors and replacement orders.
• Managed all incoming and outgoing inventory, stock transfers, and storage location changes.
• Investigated reported and adjusted all inventory discrepancies.
• Audited and balanced day-end paper work and recorded pertinent information in our sales trackers.
• Orchestrated all shipments and deliveries from our Distribution Center, to our customers, and between
stores and warehouses.
Administrative Assistant / Designer - Carbon Copy Digital, Oct. 2012 - Feb. 2013
• Designed a wide range of print materials (Business cards, menus, posters & promotional materials.)
• Prepared (converted/formatted) files for print & operated several small & large format printers/plotters.
• Processed and prepared large format prints, usually of blueprints and drawings. Reformatted as needed.
• Managed all documents pertaining to business, and assisted with invoicing and billing using Sage.
• Managed a high volume of emails in Outlook.
• Created and processed invoices for materials and services.
Executive /Administrative Assistant - Direct Design May 2009 - Nov. 2009
• Managed and audited all documents; purchase orders, packing slips, invoices, shipping.
• Dealt directly with vendors for material availability, status and costing and product information.
• Arranged travel and acommodations for management, managed expenCreated and processed invoices
for materials and trades.
• Created order requisitions for materials, arranged shipment and delivery.
• Orchestrated trades’ consultations and quoting, delivery of material and installation.
• Quoted, processed and followed up on client orders, arranged shipping and followed up on back orders.
• Went to clients’ homes to recommend design finishes such as tile, flooring and counter tops.
• Sourced out specialty products and trades.
• Attended to product demonstrations and information sessions.
• A range of ad-hoc tasks as needed.
• Education: Computer Graphic Design Vancouver Career College 03/28/11 - 11/18/11
• Certifications: Standard First Aid/CPR, H2S Alive (Enform) TDG, WHMIS, currently looking into CSTS
* I am willing to obtain any necessary tickets or certifications as required ASAP.

4. References:
In consideration of those who have agreed to be my references, I would like to notify them prior to
their being contacted. I would be happy to send you my references’ contact information upon your
request.
Wayne Davies Warehouse Specialist - SCM ConocoPhillips
Jamie Roberts Warehouse Data Analyst ConocoPhillips
Chad Fox Site Supervisor - Field Accom Cenovus Energy
Nina Seward Site Supervisor - Field Accom Cenovus Energy
Marcel Martel Field Manager Redrock Camps
Deborah Tycho Store Manager Urban Barn