Pamela S. Murphy is an experienced executive assistant, project manager, and office manager with over 20 years of experience. She has a proven track record of streamlining processes, improving productivity, managing budgets, and developing leadership programs. Her skills include client relationship management, communication, organization, and meeting planning and facilitation. She currently works as an Executive Assistant and Office Manager at Jack Link's Beef Jerky in Minneapolis, MN.

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amela S. Murphy
Minneapolis, MN / 763-533-4244 / pamela.murphy52@yahoo.com / www.linkedin.com/in/pam55429
EXECUTIVE ASSISTANT / PROJECT MANAGER / OFFICE MANAGER
 Administration  Budget Management  Process Improvement
AREAS OF EXPERTISE
• Multi-task in a changing environment • Excellent time management
• Client relationship management • Highly organized and motivated
• Interpersonal communication skills • Solutions focused professional
• Team building and leadership • Ability to meet deadlines
• Proficient MS Office • Superb calendar management-
Outlook/Lotus Notes
OFFICE / PROJECT MANAGEMENT
• Developed and implemented entire invoice tracking and payment process, annually totaling over
$4.0M; streamlined the process and produced a suitable report.
• Organized, and managed a two-year progressive leadership development program; resulting in internal
employee promotion over 20%.
• Compiled Sarbanes-Oxley requirements for over 500 merchandisers in the field. Utilized time
management skills to complete the quarterly audit process; received an excellent rating from auditors.
• Managed the customer contract process—ensured legal approval and finalized agreement between the
customer and the company; insuring Corporate guidelines adhered to and customer satisfaction.
• Supervised over 40 administrative assistants in various locations in the U.S; providing communication
and direction from the corporate office to field offices.
• Designed and implemented office management procedures for a national/international marketing
company; increased productivity for executive management by 30%.
• Created excel spreadsheets and standardized forms for use within department; optimizing production
resources and increasing efficiency.
SALES / BUDGEMENT MANAGEMENT
• Documented goal measurements, area achievements, financial gains and pitfalls, and planned
corrective measures by producing accurate monthly division reports for upper management.
• Negotiated and managed vendor contracts for company and community annual events; saving the
company over 20%.
• Demonstrated sales techniques to maximize both commission and store margin through a company
selling strategy program, resulting in exceptional sales figures.
• Recruited, hired, trained, sales associates for retail store; increasing revenue through strong customer
focus on customer service, excellent merchandising, and teamwork.
• Project lead for all merchandiser mailings based on reset matrix, including special mailings. Handled
time sensitive material with attention to detail and excellent communication skills in working with 3rd
party vendors.
• Established strong reputation in the area as leader; setting direction for the team and hands-on
approach for training.
• Increased profits through effective displays and merchandising; by marketing products and maintaining
stock inventory.

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EVENT / MEETING PLANNING
• Coordinated meetings; room, visual equipment, presenters, along with agenda prior to the meeting.
Follow-up on Items of action; resulting in a productive, organized, timely meeting.
• Acted as communication liaison with employees and customers; allowing Executives supported to stay
focused on business objectives.
• Scheduled and organized national and international travel, hotel, and meeting arrangements for
international clients. Maximizing overall schedules for both clients as well as Executive Management.
• Processed expense reports through electronic system; insuring payments were made in a timely
manner to eliminate any additional fees.
• Analyzed incoming information, via emails or company mail; determining their significance and plan for
distribution; eliminating redundancy in handling.
• Managed quarterly sales meeting/team building event at offsite resort; brought in expert speaker, hotel
and catering arrangements, and organized extracurricular activities for participants.
• Organized all charitable functions, special events and ongoing employee activities, establishing
employee recognition and appreciation; consistently staying under budget allowance.
WORK HISTORY/VOLUNTEERING
JACK LINK’S BEEF JERKY, Minneapolis, MN 2010 – Present
Executive Assistant / Office Manager
NORTH MEMORIAL HOSPITAL, Robbinsdale, MN 2009 – 2010
Discharge / Customer Service / Marketing Assistant
JOB TRANSITION CONSULTING, Brooklyn Center, MN 2008 - 2010
Resume Writing / Cover Letters / Behavioral Interviewing
MURPHY’S MAGIC TOUCH, Brooklyn Center, MN 2005 – Present
Pampered Pet Care and Sitting Business
PRAIRIE LODGE ASSISTED LIVING, Brooklyn Center, MN 2005 – Present
Pet-Companion Therapy / Memory Care / Activities Assistant
KELLE COMPANY, New Hope, MN (Dancewear costume catalog) 2008
Executive Assistant/Office Administrator
COLOPLAST CORP., Minneapolis, MN (Medical device industry) 2006 – 2008
Executive Assistant
REVLON, INC., Minneapolis, MN (Retail cosmetics) 2004 – 2006
Executive Secretary/Office Manager
ECOLAB, INC., St. Paul, MN (Retail cleaning solutions) 2001 – 2004
Administrative Assistant
US BANK, St. Paul, MN 1994 – 2001
Executive Assistant/Corporate Event Planner
EDUCATION
North Hennepin Community College, Brooklyn Park, MN Project Management Certification – 2010
North Hennepin Community College, Brooklyn Park, MN-Business Undergraduate Studies -2009

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University of Minnesota, Minneapolis, MN; Business-Undergraduate Studies
Northeast Technical College, Pryor, OK-Accounting I and II Certificates
Des Moines Area Community College, Ames, Iowa-Business Undergraduate Studies