SlideShare a Scribd company logo
www.flickr.com/photos/traftery/4623735769
How do you direct
                                       other’s thinking?




SalesChannel Europe ©2010 All rights reserved
                                          www.flickr.com/photos/pursuethepassion/3822008906
How do you get
                                       them to follow your
                                       recommendations?




SalesChannel Europe ©2010 All rights reserved   www.flickr.com/photos/1suisse/3504595493
Get them to say “Smart idea!”

                  SalesChannel Europe ©2010 All rights reserved
                                                              www.flickr.com/photos/pursuethepassion/3822092094
the
Problem
Getting your message across
Compliance vs commitment
Hoping for change
Building Trust do you bring about change?
Question: How




                                            9
Question: How do build trust?




         Answer: The “R-Factor”
Irrelevant
Question: How do you become relevant?




                                        12
Go where they live




                     www.flickr.com/photos/abardwell/2722623053
the
Solution
Change your thinking




     www.flickr.com/photos/oriol_gascon/2172565951
Fresh perspectives

                     16
Selling Your Ideas

          You

     Your Company

   Products & Services

                         17
Question: What is Persuasion?

Persuade = Influence to take to action
           Convince

     •   Accept            • Buy in
     •   Agree             • Commitment
     •   Change mind       • Commitment to
     •   Move position       take action



          Thinking              Behaviour

                                             18
1 2
                                        Game
                                     changing
                                        ideas
  SalesChannel Europe ©2010 All rights reserved
3 Ideas for Today



  1         Asking Questions in Colour




  2         The Psychology of Change



            Story Telling

                    SalesChannel Europe ©2010 All rights reserved
Questions




SalesChannel Europe ©2010 All rights reserved
                     www.mylawyer.net/Medical%20Malpractice%20Lawyer/Stethescope%20B&W.jpg
Building Trust




   “Seek first to understand,
     then to be understood”
                 - Stephen R Covey




                                     22
Asking Questions in Colour


White Questions   Current situation
                  Facts, data & information
                  white snow: pure, cold hard facts

Green Questions   Desired situation
                  Future state
                  Grass, trees, growth, can become

                  Obstacles
Black Questions   Important, powerful
                  Dark, night time, can’t see in the dark. Turn on the light to see
                  what stands between current situation and desired situation.

Red Questions     Feelings
                  Fire, explosive color, highly emotional
                  “If Stan doesn’t do something he won’t be able to get there
                  by himself. Stan needs to talk to you.”

                        SalesChannel Europe ©2010 All rights reserved
2
            The Psychology of Change*
Positive
                     Positive                                       Positive
                     Present                                        Future

                 Sustain                                         Attain

                     Negative                                      Negative
                     Present                                        Future

                 Change                                          Avoid
Negative




           Present   *Source: The Prime Solution by Jeff Thull, Dearborn © 2005
                                     www.primeresource.com
                                                                                  Future
                          SalesChannel Europe ©2010 All rights reserved
Get them “destination dreaming”




                 SalesChannel Europe ©2010 All rights reserved   www.flickr.com/photos/tgerus/2783436159
Take them to the positive future




                  SalesChannel Europe ©2010 All rights reserved   www.flickr.com/photos/horacio/3781750
Take them to the negative future




                                   www.flickr.com/photos/adrants/4645583189
Story Telling




www.flickr.com/photos/jurvetson/3773859842
Become a great
at telling stories




                     www.flickr.com/photos/soldiersmediacenter/3351707140
Relevant and real stories
Stories convey emotions




                          www.flickr.com/photos/edyson/13434169
Stories convey
     BIG emotions




32
1 2
          Let’s review
      today’s key ideas
David R Ednie
                            President & CEO
                     SalesChannel Europe
            Ph: +33 676 60 09 25 (FRA)
            Ph: +61 415 94 51 57 (AUS)
Email: david@saleschannel-europe.com
Website: www.saleschannel-europe.com
             www.flickr.com/photos/traftery/4623735769

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Selling Your Ideas: The Art of Persuasion

  • 2. How do you direct other’s thinking? SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/pursuethepassion/3822008906
  • 3. How do you get them to follow your recommendations? SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/1suisse/3504595493
  • 4. Get them to say “Smart idea!” SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/pursuethepassion/3822092094
  • 9. Building Trust do you bring about change? Question: How 9
  • 10. Question: How do build trust? Answer: The “R-Factor”
  • 12. Question: How do you become relevant? 12
  • 13. Go where they live www.flickr.com/photos/abardwell/2722623053
  • 15. Change your thinking www.flickr.com/photos/oriol_gascon/2172565951
  • 17. Selling Your Ideas You Your Company Products & Services 17
  • 18. Question: What is Persuasion? Persuade = Influence to take to action Convince • Accept • Buy in • Agree • Commitment • Change mind • Commitment to • Move position take action Thinking Behaviour 18
  • 19. 1 2 Game changing ideas SalesChannel Europe ©2010 All rights reserved
  • 20. 3 Ideas for Today 1 Asking Questions in Colour 2 The Psychology of Change Story Telling SalesChannel Europe ©2010 All rights reserved
  • 21. Questions SalesChannel Europe ©2010 All rights reserved www.mylawyer.net/Medical%20Malpractice%20Lawyer/Stethescope%20B&W.jpg
  • 22. Building Trust “Seek first to understand, then to be understood” - Stephen R Covey 22
  • 23. Asking Questions in Colour White Questions Current situation Facts, data & information white snow: pure, cold hard facts Green Questions Desired situation Future state Grass, trees, growth, can become Obstacles Black Questions Important, powerful Dark, night time, can’t see in the dark. Turn on the light to see what stands between current situation and desired situation. Red Questions Feelings Fire, explosive color, highly emotional “If Stan doesn’t do something he won’t be able to get there by himself. Stan needs to talk to you.” SalesChannel Europe ©2010 All rights reserved
  • 24. 2 The Psychology of Change* Positive Positive Positive Present Future Sustain Attain Negative Negative Present Future Change Avoid Negative Present *Source: The Prime Solution by Jeff Thull, Dearborn © 2005 www.primeresource.com Future SalesChannel Europe ©2010 All rights reserved
  • 25. Get them “destination dreaming” SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/tgerus/2783436159
  • 26. Take them to the positive future SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/horacio/3781750
  • 27. Take them to the negative future www.flickr.com/photos/adrants/4645583189
  • 29. Become a great at telling stories www.flickr.com/photos/soldiersmediacenter/3351707140
  • 30. Relevant and real stories
  • 31. Stories convey emotions www.flickr.com/photos/edyson/13434169
  • 32. Stories convey BIG emotions 32
  • 33. 1 2 Let’s review today’s key ideas
  • 34. David R Ednie President & CEO SalesChannel Europe Ph: +33 676 60 09 25 (FRA) Ph: +61 415 94 51 57 (AUS) Email: david@saleschannel-europe.com Website: www.saleschannel-europe.com www.flickr.com/photos/traftery/4623735769