The document discusses relationship selling strategies for uncovering opportunities, closing sales, and building customer loyalty, presented by Holly Simmons. Key points include the importance of mindset, building rapport, framing products based on customer motivations, and follow-up for trust development. It emphasizes being authentic, curious, and consistent in delivering promises to foster customer relationships.

1. Relationship Selling
Uncover Opportunities, Close Sales & Build Loyalty
Presenter: Holly Simmons
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2. Why Sales?
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3. Group Exercise:
When you think SALES,
what words come to
mind?
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4. #SHLearn
What’s Your Mindset?

5. #shlearn
Be Yourself
 Curious
 Problem Solver
 Consistent
 Deliver What More Than You Promise

6. #shlearn
Falling back onto old beliefs

7.  Build rapport
 Follow up and begin to gain trust
 Frame your product or service
 Close
 Delivery and trust building
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From Prospect to Customer

8. #shlearn
Build Rapport

9. #shlearn
make it:
Timely
Relevant
Valuable
Follow up & begin
to gain trust

10. #shlearn
Framing -- what motivates
the customer to buy?
Emotional Fear
EGO
Savings

11. #shlearn
Close – asking for the sale.

12. #shlearn
Delivery & Trust Building

13. #shlearn
Be Yourself
 Curious
 Problem Solvers
 Consistent
 Deliver What More Than You Promise

14. Questions?
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15. Thank you!
 holly@chickledesigns.com
 @LeanwithHolly
 Linkedin: ca.linkedin.com/in/hollysimmonsmkg/
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