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PAMELA J. ROGERS
3104 Elm Tree LaneRaleigh, NC 27614Cell:(919)426-9553Prlpga@aol.com
Goal: To increase the profit margin a business by building and maintaining relationships, providing
unprecedented customer service, exercising effective/efficient communication and listening skills,
identifying new business opportunities, and transcend the competition.
Quota-surpassing sales representative with a history of exceeding employer expectations.
Extrovert who is enthusiastic about people and establishing a long-term, loyal customer base.
Persuasive communicator; Proven confident and effective public speaking skills to
individuals and large groups of clients.
Determined negotiator and closer; skilled in conveying the benefits of products/services
and generating customer interest. Quickly learn, master and sell new product offerings.
Entrepreneur Spirit; Passionate about exceeding goal expectations while welcoming
adversities, suggesting innovative ideas, maintaining a positive attitude, willing to take
calculated risks to overcome obstacles, and the drive to execute at all times.
Expertise
Relationship Building & Retention Presentations, Demonstrations & Proposals
Creative Team Leadership Medical Knowledge
Development Of Training Materials Outstanding Communication & Listening Skills
Excellent Interpersonal Skills Ability to Work Independently Or As Team Member
Strong Organizational Skills Assisting Surgeons In Operating Room
RELEVANT WORK EXPERIENCE
WakeMed Health & Hospitals--Raleigh, NC –08/07 to Present
RADIOLOGIC TECHNOLOGIST
Nine years experience working directly with surgeons in the operating room. Proficient in vascular,
orthopedic, and other examinations requiring the safe use of fluoroscopy. Ability to acquire diagnostic
quality images with a minimum repeat rate while practicing the principles of ALARA. Responsible for
managing the radiology department in the absence of the direct supervisor. Imaging Services
Department customer liaison for all support issues. Skilled at identifying problems and offering
solutions before issues become critical. Confident prioritizing while multitasking in a high paced
environment. Provide unprecedented customer service to all WakeMed customers by utilizing the
practice of aggressive hospitality. Solid and persuasive business communication with physicians and
providers.
Pamela J. Rogers
DIRECTOR OF INSTRUCTION- Capitol Golf School, Washington, DC
Directed the teaching academy at the Twin Lakes Golf Course, taking personal responsibility for
delivering a profitable high standard coaching program that constantly exceeded the needs and
expectations of the facility and customers. Proactive in creating and delivering innovative golf
development initiatives that maximized revenue and profitability. Marketed and advertised all
programs offered by the Capitol Golf School.
 Successful in building and maintaining constructive strategic relationships by
encouraging feedback, initiating follow-up phone communication, and emails with clients;
creating contact reports with detailed documentation for future reference. 95% customer
retention rate.
 Increased total golf academy revenue by 146% the first year.
 Recognized as top Director for Capitol Golf School two years in a row.
LEAD INSTRUCTOR
Provided high quality coaching to groups and individuals that met or exceeded their needs and
expectations. Utilized computer technology and other visual aids to create the desired change necessary
to accomplish goals. Created, presented, and sold customized lesson packages and implemented the sale
of hard and soft goods to every customer.
 Created and organized a golf league that generated $16,000 the first year
 98% of all my clients purchased series of lessons and hard/soft goods per my professional
recommendation.
 Recognized as top revenue producing instructor every year.
 Established a 160 clientele base my first year; customer retention was 95%
PROFESSIONAL SHOP MANAGER/SUPERVISOR
Managing and supervising the professional shop and staff. Responsible for the professional delivery and
development of all aspects of shop operations. Ensured every members and guests expectations were
consistently met or exceeded.
 Increased soft and hard good sales by 35% by introducing catalogue sales for lines not
carried in the shop, bi-annual fashion and trunk shows, creating new social groups, and
innovative holiday sales/displays with gift packaging.
 Implemented incentive programs to the professional staff that increased the overall shop
sales on average of 18% -22%.
 Responsible for educating, training, and selling new product information and technology
to potential and current clients through PP presentations and computerized technology
systems which ultimately drove sales.
Pamela J. Rogers
COMPUTER SKILLS
Proficient in Microsoft Outlook, Word, Excel and PowerPoint
EDUCATION
Associate in Applied Science, Radiography, Wake Technical Community College, Raleigh, NC
Bachelors of Science in Business Administration with a concentration in Professional Golf Management,
Methodist University, Fayetteville, NC
PROFESSIONAL AFFILIATIONS
Member, ARRT- American Registry of Radiologic Technologists


Member, Class “A” Member of PGA of America & LPGA
American Heart Association- CPR & AED certified

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SALESRESUME15

  • 1. PAMELA J. ROGERS 3104 Elm Tree LaneRaleigh, NC 27614Cell:(919)426-9553Prlpga@aol.com Goal: To increase the profit margin a business by building and maintaining relationships, providing unprecedented customer service, exercising effective/efficient communication and listening skills, identifying new business opportunities, and transcend the competition. Quota-surpassing sales representative with a history of exceeding employer expectations. Extrovert who is enthusiastic about people and establishing a long-term, loyal customer base. Persuasive communicator; Proven confident and effective public speaking skills to individuals and large groups of clients. Determined negotiator and closer; skilled in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings. Entrepreneur Spirit; Passionate about exceeding goal expectations while welcoming adversities, suggesting innovative ideas, maintaining a positive attitude, willing to take calculated risks to overcome obstacles, and the drive to execute at all times. Expertise Relationship Building & Retention Presentations, Demonstrations & Proposals Creative Team Leadership Medical Knowledge Development Of Training Materials Outstanding Communication & Listening Skills Excellent Interpersonal Skills Ability to Work Independently Or As Team Member Strong Organizational Skills Assisting Surgeons In Operating Room RELEVANT WORK EXPERIENCE WakeMed Health & Hospitals--Raleigh, NC –08/07 to Present RADIOLOGIC TECHNOLOGIST Nine years experience working directly with surgeons in the operating room. Proficient in vascular, orthopedic, and other examinations requiring the safe use of fluoroscopy. Ability to acquire diagnostic quality images with a minimum repeat rate while practicing the principles of ALARA. Responsible for managing the radiology department in the absence of the direct supervisor. Imaging Services Department customer liaison for all support issues. Skilled at identifying problems and offering solutions before issues become critical. Confident prioritizing while multitasking in a high paced environment. Provide unprecedented customer service to all WakeMed customers by utilizing the practice of aggressive hospitality. Solid and persuasive business communication with physicians and providers. Pamela J. Rogers DIRECTOR OF INSTRUCTION- Capitol Golf School, Washington, DC
  • 2. Directed the teaching academy at the Twin Lakes Golf Course, taking personal responsibility for delivering a profitable high standard coaching program that constantly exceeded the needs and expectations of the facility and customers. Proactive in creating and delivering innovative golf development initiatives that maximized revenue and profitability. Marketed and advertised all programs offered by the Capitol Golf School.  Successful in building and maintaining constructive strategic relationships by encouraging feedback, initiating follow-up phone communication, and emails with clients; creating contact reports with detailed documentation for future reference. 95% customer retention rate.  Increased total golf academy revenue by 146% the first year.  Recognized as top Director for Capitol Golf School two years in a row. LEAD INSTRUCTOR Provided high quality coaching to groups and individuals that met or exceeded their needs and expectations. Utilized computer technology and other visual aids to create the desired change necessary to accomplish goals. Created, presented, and sold customized lesson packages and implemented the sale of hard and soft goods to every customer.  Created and organized a golf league that generated $16,000 the first year  98% of all my clients purchased series of lessons and hard/soft goods per my professional recommendation.  Recognized as top revenue producing instructor every year.  Established a 160 clientele base my first year; customer retention was 95% PROFESSIONAL SHOP MANAGER/SUPERVISOR Managing and supervising the professional shop and staff. Responsible for the professional delivery and development of all aspects of shop operations. Ensured every members and guests expectations were consistently met or exceeded.  Increased soft and hard good sales by 35% by introducing catalogue sales for lines not carried in the shop, bi-annual fashion and trunk shows, creating new social groups, and innovative holiday sales/displays with gift packaging.  Implemented incentive programs to the professional staff that increased the overall shop sales on average of 18% -22%.  Responsible for educating, training, and selling new product information and technology to potential and current clients through PP presentations and computerized technology systems which ultimately drove sales. Pamela J. Rogers
  • 3. COMPUTER SKILLS Proficient in Microsoft Outlook, Word, Excel and PowerPoint EDUCATION Associate in Applied Science, Radiography, Wake Technical Community College, Raleigh, NC Bachelors of Science in Business Administration with a concentration in Professional Golf Management, Methodist University, Fayetteville, NC PROFESSIONAL AFFILIATIONS Member, ARRT- American Registry of Radiologic Technologists 
 Member, Class “A” Member of PGA of America & LPGA American Heart Association- CPR & AED certified