Role of manager in effective communication
•Download as PPTX, PDF•
4 likes•1,888 views
This document discusses the roles of effective communication in the workplace. It defines communication and identifies potential barriers. Managers play important roles in both internal communication with staff and external communication with shareholders, suppliers, and customers. Effective communication can improve the workplace by facilitating problem solving with customers, gathering investor feedback, coordinating with suppliers, and fostering relationships and productivity among employees. The conclusion emphasizes communicating in a way that is clear, complete, concise, concrete, correct, and courteous.
Report
Share
Report
Share
Recommended
POM_COMMUNICATION IN ORGANISATION
The document discusses different aspects of communication in organizations. It defines communication and describes how effective communication can benefit an organization. It then explains the communication process, including elements like the message, sender, receiver, encoding, decoding, feedback, and noise. It also discusses factors that influence organizational communication, such as formal communication channels, authority structure, job specialization, and information ownership.
EFFECTIVE ORGANIZATIONAL COMMUNICATION
This document discusses effective organizational communication. It begins by outlining the communication process, including the source encoding a message, choosing a channel to send it through, the receiver decoding the message, and feedback. It then covers forms of communication like oral, written, and nonverbal. Direction of communication in organizations can be vertical or lateral. Organizational communication can occur through formal and informal networks. Barriers to communication and the results of communication failures are also examined. The document concludes with principles for good information and discussing whether perfect communication is attainable.
Internal communication
Internal communication refers to communication within an organization between employees. It has evolved over three stages from focusing on individuals and camaraderie, to delivering news and facts, to now implementing strategy and strategic objectives. Good internal communication is measurable, two-way, accurate, honest, inclusive, comprehensible, timely, and competently prepared and delivered. Conducting a communication audit is an important tool for organizations to build an effective internal communication strategy by surveying management and employees, assessing discrepancies, and providing recommendations. The goal of internal communication is to ensure information is understood by employees in supporting the implementation of the organization's overall strategy.
Importance of Organizational Communication
To succeed in your organization or business depends on how effective communicator you are. Know the basic yet essential information in dealing with people.
Presentation on Horizontal and Vertical Communication
This document discusses different types of corporate communication: horizontal, downward, and upward. Horizontal communication occurs between peers or coworkers and aims to coordinate functions, share information, solve problems, and resolve conflicts, but can be hindered by increased specialization, lack of recognition, suppression of differences, and ego clashes. Downward communication involves information flowing from top leadership down through managers to employees, allowing for organizational discipline, efficiency, and goal communication, but can lead to distortion, slowness, low morale, and lack of motivation. Upward communication comprises information moving from employees to managers and directors, enabling feedback but potentially facing issues with attitudes, skipping ranks, and organizational structure.
Effective communication
This document discusses effective communication. It provides definitions of communication from various sources that emphasize communication as the exchange of information, ideas, opinions, and reaching common understanding between individuals. The document also outlines the key components of the communication process, including the message, medium, and environment. It notes that communication failures can occur when the content or form of the message is unclear or misunderstood. Effective communication in organizations is important for negotiations, decision-making, and avoiding failures that result from inaccurate transmission of ideas or purposes.
Communication network of the organisation
The document discusses communication networks within organizations. It defines communication networks as how information flows through a system rather than freely. There are formal and informal internal communication networks, with formal including horizontal, vertical, and diagonal communication. Upward communication involves information flowing from lower to upper levels, while downward communication flows from top to bottom. Diagonal communication involves different structural levels communicating about shifts in objectives. Informal networks include the grapevine, social gatherings, and interactions with secretaries. External communication involves advertising, media interaction, public relations and presentations to represent the organization.
Communication skill
The document defines communication and lists its key characteristics as a two-way process of sharing information to build understanding. It describes the communication process as involving a sender who encodes a message that is decoded by a receiver, with potential barriers in between. The document also outlines different channels (formal vs informal), types (downward, upward, lateral), media (oral, written, gesture), and barriers (noise, assumptions) of communication, as well as characteristics of effective communication such as speed, clarity and accuracy.
Recommended
POM_COMMUNICATION IN ORGANISATION
The document discusses different aspects of communication in organizations. It defines communication and describes how effective communication can benefit an organization. It then explains the communication process, including elements like the message, sender, receiver, encoding, decoding, feedback, and noise. It also discusses factors that influence organizational communication, such as formal communication channels, authority structure, job specialization, and information ownership.
EFFECTIVE ORGANIZATIONAL COMMUNICATION
This document discusses effective organizational communication. It begins by outlining the communication process, including the source encoding a message, choosing a channel to send it through, the receiver decoding the message, and feedback. It then covers forms of communication like oral, written, and nonverbal. Direction of communication in organizations can be vertical or lateral. Organizational communication can occur through formal and informal networks. Barriers to communication and the results of communication failures are also examined. The document concludes with principles for good information and discussing whether perfect communication is attainable.
Internal communication
Internal communication refers to communication within an organization between employees. It has evolved over three stages from focusing on individuals and camaraderie, to delivering news and facts, to now implementing strategy and strategic objectives. Good internal communication is measurable, two-way, accurate, honest, inclusive, comprehensible, timely, and competently prepared and delivered. Conducting a communication audit is an important tool for organizations to build an effective internal communication strategy by surveying management and employees, assessing discrepancies, and providing recommendations. The goal of internal communication is to ensure information is understood by employees in supporting the implementation of the organization's overall strategy.
Importance of Organizational Communication
To succeed in your organization or business depends on how effective communicator you are. Know the basic yet essential information in dealing with people.
Presentation on Horizontal and Vertical Communication
This document discusses different types of corporate communication: horizontal, downward, and upward. Horizontal communication occurs between peers or coworkers and aims to coordinate functions, share information, solve problems, and resolve conflicts, but can be hindered by increased specialization, lack of recognition, suppression of differences, and ego clashes. Downward communication involves information flowing from top leadership down through managers to employees, allowing for organizational discipline, efficiency, and goal communication, but can lead to distortion, slowness, low morale, and lack of motivation. Upward communication comprises information moving from employees to managers and directors, enabling feedback but potentially facing issues with attitudes, skipping ranks, and organizational structure.
Effective communication
This document discusses effective communication. It provides definitions of communication from various sources that emphasize communication as the exchange of information, ideas, opinions, and reaching common understanding between individuals. The document also outlines the key components of the communication process, including the message, medium, and environment. It notes that communication failures can occur when the content or form of the message is unclear or misunderstood. Effective communication in organizations is important for negotiations, decision-making, and avoiding failures that result from inaccurate transmission of ideas or purposes.
Communication network of the organisation
The document discusses communication networks within organizations. It defines communication networks as how information flows through a system rather than freely. There are formal and informal internal communication networks, with formal including horizontal, vertical, and diagonal communication. Upward communication involves information flowing from lower to upper levels, while downward communication flows from top to bottom. Diagonal communication involves different structural levels communicating about shifts in objectives. Informal networks include the grapevine, social gatherings, and interactions with secretaries. External communication involves advertising, media interaction, public relations and presentations to represent the organization.
Communication skill
The document defines communication and lists its key characteristics as a two-way process of sharing information to build understanding. It describes the communication process as involving a sender who encodes a message that is decoded by a receiver, with potential barriers in between. The document also outlines different channels (formal vs informal), types (downward, upward, lateral), media (oral, written, gesture), and barriers (noise, assumptions) of communication, as well as characteristics of effective communication such as speed, clarity and accuracy.
management communication skills
Communication is essential for successful healthcare management. It is defined as the exchange of thoughts, messages, or information through various modes like verbal, non-verbal, written, and electronic. There are different types of communication like interpersonal and organizational. Effective communication requires understanding potential barriers and utilizing strategies like active listening. In healthcare, communication must be timely, accurate, unambiguous and understood to prevent errors and ensure patient safety. Managers should assess communication and use clear, simple messaging through multiple channels.
Business Process
1) The document discusses different types of information systems used in businesses like enterprise systems, supply chain management systems, customer relationship management systems, and knowledge management systems.
2) It explains how information systems help support business processes and functions like manufacturing, sales, marketing, finance, and human resources.
3) The document outlines the benefits of using enterprise-wide systems and challenges of implementing them.
Organizational Communication (Key Distinctions)
Presentation covers the directions of the communication, comparison between internal and external communications, and their significance in the organization.
Barriers to communication
The document discusses various barriers to effective communication at different levels - physical, semantic and language, socio-psychological, organizational, and cross-cultural. It defines communication and highlights its importance. The key barriers include faulty infrastructure, noise, distance, semantics issues like ambiguous words and cultural differences. Overcoming barriers requires addressing issues at the individual level like active listening as well as organizational level through trust, open information channels and a structure fitting communication needs.
Barriers in organizational communication
This document discusses various barriers to effective communication. It identifies several types of barriers including physical, psycho-social, cultural, linguistic, semantic, and organizational barriers. Specific challenges mentioned include unclear messages, inappropriate mediums, lack of feedback provision, misunderstandings, automated systems lacking a human element, multi-cultural workplaces, different languages, technological changes, and expectations of knowledge workers. Cultural differences in areas like gestures, eye contact, and silence are also examined. Ways to prevent or overcome barriers include keeping the receiver in mind, promoting an open communication environment, analyzing feedback, and being aware of diversity.
Process of communication
The document discusses the process of communication and the difference between general and technical communication. The process of communication involves a sender generating an idea and encoding it into a message. The message is transmitted through a channel to a receiver who decodes and interprets it. The receiver then responds and provides feedback to the sender. General communication is informal, uses everyday vocabulary, and can be understood by most people. Technical communication is formal, uses technical terms and jargon, has a specific audience, and focuses on factual technical content.
Managing Change & Transition
The document discusses managing change and transition in organizations. It provides an overview of reasons for change, both external and internal, and covers several classic change management models including Lewin's three-stage model of change and Kotter's 8-step process. The document emphasizes that managing people is crucial for successful change implementation and that creativity and innovation are key drivers of organizational success and change.
Overview of Entrepreneurship
The document provides an overview of small businesses and entrepreneurship. It discusses what entrepreneurship is, the entrepreneurial process, common elements like creativity and innovation. It also discusses the components needed for an entrepreneurial venture like the entrepreneur, opportunity, resources, and strategy. Key factors for small business success include the competence of the entrepreneur, having a product/service people want, financing, planning, management, resources, and developing trust with customers.
Human Behavior in Organization chapter 6-COMMUNICATION
This document provides an overview of communication, including:
1. Defining communication and outlining the communication process, which involves a sender, message, channel, receiver, feedback, and environment.
2. Explaining the importance of communication for organizations to function and the roles, objectives, and how work will be achieved.
3. Describing basic methods of interpersonal communication including verbal, written, and nonverbal communication and barriers to effective communication like filtering, selective perception, and emotions.
4 barriers to communication
all sort of barriers that ffect the business's ability to work effectively and efficiently in what ever the environment is.
Business communication
The document discusses the process of business communication. It defines communication as a two-way exchange between two or more parties with a mutually understood goal. The key elements of the communication process are the sender, receiver, message, medium, and feedback. It then describes the roles of the sender, receiver, message, medium, and feedback. It also discusses different types of communication based on direction, structure, and expression such as formal, informal, downward, upward, lateral, diagonal, inward, and outward communication.
Communication process.....
The document discusses the key components and process of communication. It defines communication as the transmission of information between individuals through verbal and non-verbal means. The communication process involves a sender encoding a message, sending it through a channel, which the receiver then decodes. Feedback allows the sender to assess if the message was understood. The main components are the sender, message, encoding, channel, decoding, receiver, and feedback.
Communication behaviour
Communication is the effective sharing or transfer of facts, opinions, or emotions between two or more people. Effective communication requires competence in listening, speaking, reading, writing, and nonverbal communication. There are various channels, methods, and classifications of communication in organizations, including downward, upward, lateral, and diagonal flows of information. Barriers to effective communication include noise, lack of feedback, improper medium selection, mental blocks, language issues, and personal, cultural, and interpersonal factors.
Effective interpersonal communication
This document discusses effective interpersonal communication. It defines communication and outlines the communication process from encoding a message to sending it through a medium to the receiver decoding it. Two-way communication involves feedback. The choice of medium is important, and barriers like noise, assumptions, emotions, and filtering can hinder communication. Assertive communication respects all parties by being direct, fair, and honest while passive and aggressive styles are less effective. Body language conveys most of the message. Active listening through eye contact, questions, and paraphrasing checks understanding. Question types and assumption clarification improve communication. The "I" message format addresses behaviors, feelings, and effects assertively.
Size and types of business
The document discusses different sizes of businesses - micro, SMEs, and large businesses. It provides information on their typical characteristics:
- Micro businesses employ 9 or fewer people and have turnover under £2 million. They make up 96% of UK businesses.
- SMEs employ 10-249 people and have turnover under £50 million. They are nimble and encourage teamwork but have fewer resources than large businesses.
- Large businesses employ 250+ people and have strong brand recognition, more expertise and resources, and benefit from economies of scale. They offer higher salaries but communication is more difficult.
Communication classification
Verbal and non-verbal communication can be classified based on medium, direction, and formality. Verbal communication includes oral communication through speaking and written communication. Oral communication refers to face-to-face spoken exchanges while written communication relies on letters, memos, reports and other written documents. Both methods have advantages like speed but also limitations regarding confidentiality, accuracy, and permanence of records. Electronic communication through email, websites, and blogs provides additional digital options for fast, widespread exchanges of information.
Managerial communication unit-2
This document discusses managerial communication and exchange theory. It defines managerial communication as communication between managers and employees to transfer information and achieve goals. Effective managerial communication requires clear messages and understanding between team members. Exchange theory views social order as resulting from negotiated exchanges where individuals rationally seek to maximize personal benefits. Patterns of exchange develop to deal with power differences and costs of exercising power. Emotions also factor into social exchange processes. While useful, exchange theory has been criticized for reducing human interaction to purely rational and economic terms.
Methods or types of communication
The document discusses different types and methods of communication. It categorizes communication based on organizational structure, direction of information flow, and media used. Formal communication follows official channels laid out in an organization's structure, while informal "grapevine" communication occurs outside formal networks through interpersonal relationships. Some key differences between formal and informal communication are that formal is based on position and slow, while informal is faster but prone to distortion and leaks confidential information. Methods of each type are also outlined.
Organizational Behavior - Values, Attitude, Job Satisfaction
Values represent basic convictions about what is good and desirable. They influence our perceptions and attitudes, and generally shape behavior. There are two main types of values: terminal values which are desirable end-states, and instrumental values which are preferable modes of behavior. Different cultures can be assessed based on their values along dimensions such as individualism versus collectivism. Attitudes are learned predispositions to respond favorably or unfavorably to objects, and are influenced by values. Common attitudes studied in organizational behavior are job involvement, organizational commitment, and job satisfaction.
Traits of an entrepreneur
Successful entrepreneurs exhibit ten key traits: they are disciplined and self-starting, confident and optimistic, open-minded, creative, determined, competitive, have strong people and work ethics, and are passionate about their work. Entrepreneurs are focused on accomplishing their goals through strategies and tactics, exude confidence, see opportunities everywhere, and do not wait for permission to start projects. They are driven to continually improve and expand their businesses through hard work and motivation of employees.
Role Of A Manager In Communication
Managers act as an interface between management and employees. Effective communication is essential for managers to perform their core functions of planning, organizing, leading, and controlling. Good communication includes clarity, brevity, relevance, and understanding the audience. Developing strong communication skills through training helps improve information sharing within an organization.
GrapeVine Communication
There are several types of grapevine messages or rumors that spread informally among employees, including wish fulfillment rumors that identify hopes, bogey rumors that exaggerate fears, and wedge driver rumors that aggressively split groups. Rumors also spread through spontaneous groups when stress is high or through premeditated groups in competitive environments. The longer the grapevine chain, the more distortion occurs, with the most inaccuracies in longer chains.
More Related Content
What's hot
management communication skills
Communication is essential for successful healthcare management. It is defined as the exchange of thoughts, messages, or information through various modes like verbal, non-verbal, written, and electronic. There are different types of communication like interpersonal and organizational. Effective communication requires understanding potential barriers and utilizing strategies like active listening. In healthcare, communication must be timely, accurate, unambiguous and understood to prevent errors and ensure patient safety. Managers should assess communication and use clear, simple messaging through multiple channels.
Business Process
1) The document discusses different types of information systems used in businesses like enterprise systems, supply chain management systems, customer relationship management systems, and knowledge management systems.
2) It explains how information systems help support business processes and functions like manufacturing, sales, marketing, finance, and human resources.
3) The document outlines the benefits of using enterprise-wide systems and challenges of implementing them.
Organizational Communication (Key Distinctions)
Presentation covers the directions of the communication, comparison between internal and external communications, and their significance in the organization.
Barriers to communication
The document discusses various barriers to effective communication at different levels - physical, semantic and language, socio-psychological, organizational, and cross-cultural. It defines communication and highlights its importance. The key barriers include faulty infrastructure, noise, distance, semantics issues like ambiguous words and cultural differences. Overcoming barriers requires addressing issues at the individual level like active listening as well as organizational level through trust, open information channels and a structure fitting communication needs.
Barriers in organizational communication
This document discusses various barriers to effective communication. It identifies several types of barriers including physical, psycho-social, cultural, linguistic, semantic, and organizational barriers. Specific challenges mentioned include unclear messages, inappropriate mediums, lack of feedback provision, misunderstandings, automated systems lacking a human element, multi-cultural workplaces, different languages, technological changes, and expectations of knowledge workers. Cultural differences in areas like gestures, eye contact, and silence are also examined. Ways to prevent or overcome barriers include keeping the receiver in mind, promoting an open communication environment, analyzing feedback, and being aware of diversity.
Process of communication
The document discusses the process of communication and the difference between general and technical communication. The process of communication involves a sender generating an idea and encoding it into a message. The message is transmitted through a channel to a receiver who decodes and interprets it. The receiver then responds and provides feedback to the sender. General communication is informal, uses everyday vocabulary, and can be understood by most people. Technical communication is formal, uses technical terms and jargon, has a specific audience, and focuses on factual technical content.
Managing Change & Transition
The document discusses managing change and transition in organizations. It provides an overview of reasons for change, both external and internal, and covers several classic change management models including Lewin's three-stage model of change and Kotter's 8-step process. The document emphasizes that managing people is crucial for successful change implementation and that creativity and innovation are key drivers of organizational success and change.
Overview of Entrepreneurship
The document provides an overview of small businesses and entrepreneurship. It discusses what entrepreneurship is, the entrepreneurial process, common elements like creativity and innovation. It also discusses the components needed for an entrepreneurial venture like the entrepreneur, opportunity, resources, and strategy. Key factors for small business success include the competence of the entrepreneur, having a product/service people want, financing, planning, management, resources, and developing trust with customers.
Human Behavior in Organization chapter 6-COMMUNICATION
This document provides an overview of communication, including:
1. Defining communication and outlining the communication process, which involves a sender, message, channel, receiver, feedback, and environment.
2. Explaining the importance of communication for organizations to function and the roles, objectives, and how work will be achieved.
3. Describing basic methods of interpersonal communication including verbal, written, and nonverbal communication and barriers to effective communication like filtering, selective perception, and emotions.
4 barriers to communication
all sort of barriers that ffect the business's ability to work effectively and efficiently in what ever the environment is.
Business communication
The document discusses the process of business communication. It defines communication as a two-way exchange between two or more parties with a mutually understood goal. The key elements of the communication process are the sender, receiver, message, medium, and feedback. It then describes the roles of the sender, receiver, message, medium, and feedback. It also discusses different types of communication based on direction, structure, and expression such as formal, informal, downward, upward, lateral, diagonal, inward, and outward communication.
Communication process.....
The document discusses the key components and process of communication. It defines communication as the transmission of information between individuals through verbal and non-verbal means. The communication process involves a sender encoding a message, sending it through a channel, which the receiver then decodes. Feedback allows the sender to assess if the message was understood. The main components are the sender, message, encoding, channel, decoding, receiver, and feedback.
Communication behaviour
Communication is the effective sharing or transfer of facts, opinions, or emotions between two or more people. Effective communication requires competence in listening, speaking, reading, writing, and nonverbal communication. There are various channels, methods, and classifications of communication in organizations, including downward, upward, lateral, and diagonal flows of information. Barriers to effective communication include noise, lack of feedback, improper medium selection, mental blocks, language issues, and personal, cultural, and interpersonal factors.
Effective interpersonal communication
This document discusses effective interpersonal communication. It defines communication and outlines the communication process from encoding a message to sending it through a medium to the receiver decoding it. Two-way communication involves feedback. The choice of medium is important, and barriers like noise, assumptions, emotions, and filtering can hinder communication. Assertive communication respects all parties by being direct, fair, and honest while passive and aggressive styles are less effective. Body language conveys most of the message. Active listening through eye contact, questions, and paraphrasing checks understanding. Question types and assumption clarification improve communication. The "I" message format addresses behaviors, feelings, and effects assertively.
Size and types of business
The document discusses different sizes of businesses - micro, SMEs, and large businesses. It provides information on their typical characteristics:
- Micro businesses employ 9 or fewer people and have turnover under £2 million. They make up 96% of UK businesses.
- SMEs employ 10-249 people and have turnover under £50 million. They are nimble and encourage teamwork but have fewer resources than large businesses.
- Large businesses employ 250+ people and have strong brand recognition, more expertise and resources, and benefit from economies of scale. They offer higher salaries but communication is more difficult.
Communication classification
Verbal and non-verbal communication can be classified based on medium, direction, and formality. Verbal communication includes oral communication through speaking and written communication. Oral communication refers to face-to-face spoken exchanges while written communication relies on letters, memos, reports and other written documents. Both methods have advantages like speed but also limitations regarding confidentiality, accuracy, and permanence of records. Electronic communication through email, websites, and blogs provides additional digital options for fast, widespread exchanges of information.
Managerial communication unit-2
This document discusses managerial communication and exchange theory. It defines managerial communication as communication between managers and employees to transfer information and achieve goals. Effective managerial communication requires clear messages and understanding between team members. Exchange theory views social order as resulting from negotiated exchanges where individuals rationally seek to maximize personal benefits. Patterns of exchange develop to deal with power differences and costs of exercising power. Emotions also factor into social exchange processes. While useful, exchange theory has been criticized for reducing human interaction to purely rational and economic terms.
Methods or types of communication
The document discusses different types and methods of communication. It categorizes communication based on organizational structure, direction of information flow, and media used. Formal communication follows official channels laid out in an organization's structure, while informal "grapevine" communication occurs outside formal networks through interpersonal relationships. Some key differences between formal and informal communication are that formal is based on position and slow, while informal is faster but prone to distortion and leaks confidential information. Methods of each type are also outlined.
Organizational Behavior - Values, Attitude, Job Satisfaction
Values represent basic convictions about what is good and desirable. They influence our perceptions and attitudes, and generally shape behavior. There are two main types of values: terminal values which are desirable end-states, and instrumental values which are preferable modes of behavior. Different cultures can be assessed based on their values along dimensions such as individualism versus collectivism. Attitudes are learned predispositions to respond favorably or unfavorably to objects, and are influenced by values. Common attitudes studied in organizational behavior are job involvement, organizational commitment, and job satisfaction.
Traits of an entrepreneur
Successful entrepreneurs exhibit ten key traits: they are disciplined and self-starting, confident and optimistic, open-minded, creative, determined, competitive, have strong people and work ethics, and are passionate about their work. Entrepreneurs are focused on accomplishing their goals through strategies and tactics, exude confidence, see opportunities everywhere, and do not wait for permission to start projects. They are driven to continually improve and expand their businesses through hard work and motivation of employees.
What's hot (20)
Human Behavior in Organization chapter 6-COMMUNICATION
Human Behavior in Organization chapter 6-COMMUNICATION
Organizational Behavior - Values, Attitude, Job Satisfaction
Organizational Behavior - Values, Attitude, Job Satisfaction
Viewers also liked
Role Of A Manager In Communication
Managers act as an interface between management and employees. Effective communication is essential for managers to perform their core functions of planning, organizing, leading, and controlling. Good communication includes clarity, brevity, relevance, and understanding the audience. Developing strong communication skills through training helps improve information sharing within an organization.
GrapeVine Communication
There are several types of grapevine messages or rumors that spread informally among employees, including wish fulfillment rumors that identify hopes, bogey rumors that exaggerate fears, and wedge driver rumors that aggressively split groups. Rumors also spread through spontaneous groups when stress is high or through premeditated groups in competitive environments. The longer the grapevine chain, the more distortion occurs, with the most inaccuracies in longer chains.
Speech function, politeness and cross cultural communication
This document discusses speech functions, politeness, and cross-cultural communication. It defines different speech functions such as expressive, directive, referential, metalinguistic, poetic, and phatic utterances. The document also discusses how directives concern getting people to do things and can vary based on social distance, relative status, and formality of context. Politeness also varies across cultures and can be shown through positive and negative politeness as well as different address forms and greetings. Miscommunication may occur between cultures with different assumptions about linguistic politeness.
Cross Cultural PowerPoint PPT Content Modern Sample
159 slides include: 21+ slides on cross-cultural regional attributes: Asia, Africa, Europe, Middle East, North American, and Latin America, religious belief systems & practices, Non-verbal languages across cultures, noting the global challenges and looking for intercultural/cross-cultural opportunities, 9 tips dealing with cultural differences, tips and techniques on intercultural adjustments for expatriates, intercultural dialogue tips and techniques, negotiation across cultures, conflict resolution across cultures, how to’s and more.
Cross Culture Communication
This document discusses cross-cultural communication and provides tips for improving it. There are four fundamental patterns of cultural difference: communication styles, attitudes toward conflicts, decision making, and approaches to knowledge. High context cultures rely heavily on non-verbal cues while low context cultures rely more on words. Gestures can have different meanings across cultures. Barriers to cross-cultural communication include ethnocentrism, discrimination, stereotyping, cultural blindness, and cultural imposition. Ways to improve include slowing down, separating questions, avoiding negatives, taking turns, checking meanings, and maintaining etiquette. Developing skills like respecting differences, building trust, understanding body language, and connecting with people can help overcome cultural barriers.
Communication ppt
The document discusses the key aspects of communication including the definition, process, types, levels and barriers of communication. It defines communication as the exchange of information, ideas, thoughts and feelings through various channels like speech, signals, writing and behavior. The types of communication covered are verbal, nonverbal, oral, and written. Verbal communication can be oral or written, while nonverbal involves body language, appearance and sounds. The levels of communication range from intrapersonal to interpersonal, small group, one-to-group, and mass communication. Barriers to effective communication include physical, perceptual, emotional, cultural, language, gender and interpersonal factors. The document also provides tips for overcoming barriers and tools for effective
Viewers also liked (6)
Speech function, politeness and cross cultural communication
Speech function, politeness and cross cultural communication
Cross Cultural PowerPoint PPT Content Modern Sample
Cross Cultural PowerPoint PPT Content Modern Sample
Similar to Role of manager in effective communication
Igor Protsenko: Як уникнути проблем в комунікації і не зафейлити продукт
Igor Protsenko: Як уникнути проблем в комунікації і не зафейлити продукт
Kyiv Project Management Day 2021 Main
Website - https://pmday.org
Youtube - https://www.youtube.com/startuplviv
FB - https://www.facebook.com/pmdayconference
Chapter 10 050213 124802
Here are some potential questions to discuss with the leader after observing their meeting:
1. What were the main points or messages you intended to convey during the meeting?
2. Did my interpretation of the meanings match your intended meanings?
3. How did you feel the verbal and nonverbal aspects of your communication complemented or contradicted each other during the meeting?
4. What aspects of your communication do you feel were most clear and effective at conveying your messages to attendees?
5. What aspects, if any, do you think could have been improved upon to enhance clarity or understanding?
6. How do you feel the attendees responded to and understood your communication based on their feedback and questions during and
EEffective Communication Skills.pptx
Effective communication involves sending and receiving information between people through various channels so that the message is understood clearly. It can occur verbally, in writing, visually, or through listening both in person and online. Some common forms of communication include vocal, visual, writing, and body language. To improve communication skills, one should consider their audience, practice active listening, make their message clear, and use the appropriate medium. Tools for effective communication include being brief, using manners, speaking positively in the first person, listening well, articulating clearly, and varying vocabulary.
REFER.pptx
This document discusses key concepts of communication including:
1. It defines communication as a process of sharing thoughts, messages, or meanings between individuals through various forms such as speaking, writing, gestures, etc. Effective communication is a two-way process that involves both sending and receiving messages.
2. The communication process involves a sender encoding a message, sending it through a channel, which the receiver then decodes. There are various levels of communication from intrapersonal to mass communication.
3. Characteristics of successful communication are identified as clear, accurate, relevant messages delivered in a timely manner between individuals who have established rapport and trust. Both verbal and nonverbal communication play important roles.
communication skills expository writing
This document discusses communication skills and soft skills. It defines soft skills as personality traits and interpersonal skills that are important for job success. Some key soft skills mentioned include stress management, time management, conflict management, and interpersonal skills. The document then discusses various types of communication skills, including verbal communication skills like writing and speaking, as well as non-verbal communication skills like eye contact and gestures. It describes the process of communication and emphasizes the importance of effective communication through listening skills, clarity, and avoiding common barriers.
Communication barriers.ppt
Barriers to effective communication can be social, psychological, cultural, physiological, related to system design, or physical. Social barriers include factors like gender, age, race, education level. Psychological barriers involve attitudes, fears, personality. Cultural barriers relate to differences in language, norms, beliefs. Physiological barriers are things like health issues or disabilities. System design barriers include unclear organizational structures or roles. Physical barriers consist of distractions or poor setting. To communicate effectively one must understand these barriers and bridge the gap between the encoded and decoded message to establish common understanding.
Hhs effective communication ppt
The document discusses effective communication. It defines effective communication as when the intended meaning of the sender closely matches the perceived meaning of the receiver. It then outlines the communication process, including encoding and decoding messages, and factors like knowledge and experience that influence meaning. The document also discusses important communication skills, barriers to effective communication, and strategies to overcome barriers like active listening and managing biases. It emphasizes that effective communication is key to building relationships and understanding.
Communication skill
Communication skills allow people to interact and share knowledge through language and expression. Effective communication is important for careers and personal relationships. It involves sending the right message to the intended person and understanding their perspective for the communication to be successful. There are various types and goals of communication that can be improved and barriers that can be overcome through developing skills like maintaining eye contact, body awareness, clear expression, and practicing communication.
Business communication
This document provides a summary of business communication skills and strategies. It discusses effective communication channels, listening skills, verbal and non-verbal communication, feedback, telephone skills, negotiating skills and how to say "no" assertively. The key topics covered in 3 sentences are: It discusses the importance of communication in business and provides tips for effective speaking, listening, feedback, telephone usage, negotiation strategies, and how to decline requests assertively while maintaining positive relationships. The document also outlines various communication channels, barriers, and best practices for internal and external business interactions.
Communication
The document provides information on effective communication skills. It discusses [1] the functions of communication in organizations, such as controlling behavior and providing information; [2] common communication styles like written, verbal, and nonverbal; [3] formal and informal channels of communication; [4] barriers to communication including psychological, cultural, and technological barriers; and [5] techniques for overcoming barriers and improving communication skills through open questions, active listening, and engagement.
Communication skill -Principles of Communication
The document discusses principles of communication including definitions, concepts, theories, and elements. It defines communication as the sharing of ideas and feelings between two or more people through various channels and symbols. Two key theories of communication mentioned are cognitive dissonance theory, which discusses how people seek to avoid conflicting beliefs, and communication accommodation theory, which examines how people adjust their communication styles when interacting with others. The document also outlines the basic components and cycle of the communication process, including the sender, message, medium, receiver, and potential issues that can occur at each stage.
Facing Today’s Communication Challenges
The document discusses the importance of communication skills, especially nonverbal communication. It notes that President Gerald Ford emphasized the importance of writing and public speaking abilities. It then discusses challenges of modern work environments like flattened hierarchies, participatory management, and new communication technologies. The bulk of the document focuses on improving nonverbal communication, identifying factors like eye contact, facial expressions, posture, gestures, use of space and time, and personal appearance that convey important messages. It encourages building skills in these nonverbal areas and being aware of their power and open to feedback.
Lecture 2: Facing Today’s Communication Challenges.
The document discusses the importance of communication skills, especially nonverbal communication. It notes that President Gerald Ford emphasized the importance of writing and public speaking abilities. It also outlines some key nonverbal communication skills like maintaining eye contact, facial expressions, posture, gestures, use of space and time, and personal appearance. The document encourages improving nonverbal skills through establishing eye contact, showing interest through posture, decoding nonverbal cues, being aware of how appearance and environment send messages, and getting feedback from others.
How to be an Effective Communicator at the Workplace
This presentation is about:
1. What Effective Communication is?
2. Importance of Effective Communication in the Workplace.
3. 7c's Principle of Effective Communication.
&
4. Common Barriers to Effective Communication.
Why Communication is Important [Autosaved].ppt
This document discusses communication and mass communication. It defines communication as the process of exchanging information through sending and receiving messages. Mass communication involves conveying a message to a large audience through mass media such as newspapers, radio, and television. The document then discusses various types of communication and provides tips for effective communication, such as speaking clearly, listening actively, and engaging the audience. It also outlines common barriers to effective communication like physical and language barriers, assumptions, and information overload.
Business Communication - Copy 1.1.pptx
These PPT's are covering Syllabus of Business Communication. Inputs from expert and views are taken into consideration before preparing the slides for better understanding of power of Communication within and outside organization for executives. Business Communication is very essential for successful team player as well as leadership. Career Progression is also depends on effective Business Communication.
Effective Communication.pptx
Effective communication is a two-way process of sending and receiving messages. It requires understanding the audience and context. The key aspects of effective communication are completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness. Barriers to effective communication can occur at different stages and include issues like lack of skills, distractions, conflicting messages, and inadequate feedback. Overcoming barriers requires strong communication skills, cultural sensitivity, checking for understanding, summarizing, asking questions, using simple words, and engaging the audience. Listening is a crucial part of communication and involves hearing, comprehending, analyzing, evaluating, and remembering. Active listening techniques include paraphrasing, summarizing, challenging ideas respectfully, and seeking
Intro to communication 1
This document defines communication and discusses its key elements and types. It begins by defining communication as the transfer of meaning between two or more people through various means. It then outlines the main functions, characteristics, elements, types, and networks of communication. Finally, it discusses potential barriers to communication such as physical, semantic, social, cultural and organizational barriers and how to overcome them.
Communication Skills Presentation
“ Communication - the human connection - is the key to personal and career success. “ Paul J. Meyer
Business communication
This presentation discusses various types of communication in the workplace. It begins with defining communication and identifying different methods, including verbal, nonverbal, internal, and communication during negotiation. Verbal communication involves words while nonverbal communication relies on body language and accounts for 65-75% of workplace interactions. Internal communication helps motivate employees and ensure a continuous flow of information. Effective negotiators can clearly express ideas, encourage dialogue, and understand other perspectives. The presentation also covers interpersonal communication between groups and intrapersonal communication for individuals, highlighting benefits of face-to-face and email communication in particular.
Similar to Role of manager in effective communication (20)
Igor Protsenko: Як уникнути проблем в комунікації і не зафейлити продукт
Igor Protsenko: Як уникнути проблем в комунікації і не зафейлити продукт
Lecture 2: Facing Today’s Communication Challenges.
Lecture 2: Facing Today’s Communication Challenges.
How to be an Effective Communicator at the Workplace
How to be an Effective Communicator at the Workplace
Recently uploaded
Sethurathnam Ravi: A Legacy in Finance and Leadership
Sethurathnam Ravi, also known as S Ravi, is a distinguished Chartered Accountant and former Chairman of the Bombay Stock Exchange (BSE). As the Founder and Managing Partner of Ravi Rajan & Co. LLP, he has made significant contributions to the fields of finance, banking, and corporate governance. His extensive career includes directorships in over 45 major organizations, including LIC, BHEL, and ONGC. With a passion for financial consulting and social issues, S Ravi continues to influence the industry and inspire future leaders.
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptx, The Dilemma of Green Energy Corporation
Green Energy Corporation, a leading renewable energy company, faces a dilemma: balancing profitability and sustainability. Pressure to scale rapidly has led to ethical concerns, as the company's commitment to sustainable practices is tested by the need to satisfy shareholders and maintain a competitive edge.
Chart--Time Management.pdf How to time is spent
Time management is foundation for any successful activity.
innovation in nursing practice, education and management.pptx
MSc nursing 2 nd year Government college of nursing Rajnandgaon Chhattisgarh
All the Small Things - XP2024 Bolzano/Bozen
Originally presented at XP2024 Bolzano
While agile has entered the post-mainstream age, possibly losing its mojo along the way, the rise of remote working is dealing a more severe blow than its industrialization.
In this talk we'll have a look to the cumulative effect of the constraints of a remote working environment and of the common countermeasures.
一比一原版(QU毕业证)皇后大学毕业证如何办理
QU本科学位证成绩单【微信95270640】《皇后大学毕业证书原版制作QU成绩单》【Q微信95270640】《仿制QU毕业证成绩单皇后大学学位证书pdf电子图》，A.为什么留学生需要操作留信认证?
留信认证全称全国留学生信息服务网认证,隶属于北京中科院。①留信认证门槛条件更低,费用更美丽,并且包过,完单周期短,效率高②留信认证虽然不能去国企,但是一般的公司都没有问题,因为国内很多公司连基本的留学生学历认证都不了解。这对于留学生来说,这就比自己光拿一个证书更有说服力,因为留学学历可以在留信网站上进行查询!
B.为什么我们提供的毕业证成绩单具有使用价值？
查询留服认证是国内鉴别留学生海外学历的唯一途径，但认证只是个体行为，不是所有留学生都操作，所以没有办理认证的留学生的学历在国内也是查询不到的，他们也仅仅只有一张文凭。所以这时候我们提供的和学校颁发的一模一样的毕业证成绩单，就有了使用价值。
实体公司，专业可靠，办理加拿大毕业证|办美国成绩单|做德国文凭学历认证|办新西兰学位证，办澳洲文凭认证，办留信网认证（网上可查，实体公司，专业可靠）铸就十年品质！信誉！实体公司！
文凭办理流程：
1客户提供办理信息：姓名生日专业学位毕业时间等（如信息不确定可以咨询顾问：微信95270640我们有专业老师帮你查询）；
2开始安排制作毕业证成绩单电子图；
3毕业证成绩单电子版做好以后发送给您确认；
4毕业证成绩单电子版您确认信息无误之后安排制作成品；
5成品做好拍照或者视频给您确认；
6快递给客户（国内顺丰国外DHLUPS等快读邮寄）。
7完成交易删除客户资料
高精端提供以下服务：
一：皇后大学皇后大学毕业证文凭证书全套材料从防伪到印刷水印底纹到钢印烫金
二：真实使馆认证（留学人员回国证明）使馆存档
三：真实教育部认证教育部存档教育部留服网站可查
四：留信认证留学生信息网站可查
五：与学校颁发的相关证件1:1纸质尺寸制定（定期向各大院校毕业生购买最新版本毕,业证成绩单保证您拿到的是鲁昂大学内部最新版本毕业证成绩单微信95270640）
A.为什么留学生需要操作留信认证?
留信认证全称全国留学生信息服务网认证,隶属于北京中科院。①留信认证门槛条件更低,费用更美丽,并且包过,完单周期短,效率高②留信认证虽然不能去国企,但是一般的公司都没有问题,因为国内很多公司连基本的留学生学历认证都不了解。这对于留学生来说,这就比自己光拿一个证书更有说服力,因为留学学历可以在留信网站上进行查询!
B.为什么我们提供的毕业证成绩单具有使用价值？
查询留服认证是国内鉴别留学生海外学历的唯一途径但认证只是个体行为不是所有留学生都操作所以没有办理认证的留学生的学历在国内也是查询不到的他们也仅仅只有一张文凭。所以这时候我们提供的和学校颁发的一模一样的毕业证成绩单就有了使用价值。娃拒绝父亲送说往车上一躺就等着下车决无丢失的道理有手机在身联系也方便再说他都岁了还有大半车的小伙伴相伴他不怕在父亲千叮咛万嘱咐中山娃依依不舍地爬上车朝窗外不住地挥手别了父亲别了父亲的城别了我的暑假生活我的城市生活望着窗外挥舞的大手还有那张微驼的背一向坚强的山娃禁不住泪如雨下当我坐下来想写这封信时“感恩两字在我脑海中回旋很幸运我有这样的机会能将埋在心底深深的感激之情得以表达从婴儿的“哇哇坠地到哺育听
Enriching engagement with ethical review processes
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
Addiction to Winning Across Diverse Populations.pdf
A anaysis dedicated to identify the addiction on winniing by diverse population
The Management Guide: From Projects to Portfolio
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
20240608 QFM019 Engineering Leadership Reading List May 2024
Everything I found interesting about Engineering Leadership in May 2024
Conflict resololution,role of hr in resolution
Conflict resolution techniques in modern day organizations is critical for overall productivity
Comparing Stability and Sustainability in Agile Systems
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Healthy economic development requires properly managing the banking industry of any
country. Along with state-owned banks, private banks play a critical role in the country's economy.
Managers in all types of banks now confront the same challenge: how to get the utmost output from
their employees. Therefore, Performance appraisal appears to be inevitable since it set the
standard for comparing actual performance to established objectives and recommending practical
solutions that help the organization achieve sustainable growth. Therefore, the purpose of this
research is to determine the effect of performance appraisal on employee motivation and retention.
Strategic Org Design with Org Topologies™
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson stands out as a dynamic leader in the residential construction industry. With a solid reputation built on his exceptional communication and presentation skills, Colby has proven himself to be an excellent team player, fostering a collaborative and efficient work environment.
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Is Agile dead? It depends on what you mean by 'Agile'. If you mean that the organizations are not getting the promised benefits because they were focusing too much on the team-level agile "ways of working" instead of systemic global improvements -- then we are in agreement. It is a misunderstanding of Agility that led us down a dead-end. At Org Topologies, we see bright sparks -- the signs of the 'second wave of Agile' as we call it. The emphasis is shifting towards both in-team and inter-team collaboration. Away from false dichotomies. Both: team autonomy and shared broad product ownership are required to sustain true result-oriented organizational agility. Org Topologies is a package offering a visual language plus thinking tools required to communicate org development direction and can be used to help design and then sustain org change aiming at higher organizational archetypes.
Team Building and TUCKMANS MODEL Explained
A team is a group of individuals, all working together for a common purpose. This Ppt derives a detail information on team building process and ats type with effective example by Tuckmans Model. it also describes about team issues and effective team work. Unclear Roles and Responsibilities of teams as well as individuals.
12 steps to transform your organization into the agile org you deserve
During an organizational transformation, the shift is from the previous state to an improved one. In the realm of agility, I emphasize the significance of identifying polarities. This approach helps establish a clear understanding of your objectives. I have outlined 12 incremental actions to delineate your organizational strategy.
Recently uploaded (20)
Sethurathnam Ravi: A Legacy in Finance and Leadership
Sethurathnam Ravi: A Legacy in Finance and Leadership
innovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptx
Enriching engagement with ethical review processes
Enriching engagement with ethical review processes
Addiction to Winning Across Diverse Populations.pdf
Addiction to Winning Across Diverse Populations.pdf
20240608 QFM019 Engineering Leadership Reading List May 2024
20240608 QFM019 Engineering Leadership Reading List May 2024
Comparing Stability and Sustainability in Agile Systems
Comparing Stability and Sustainability in Agile Systems
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve
Role of manager in effective communication
- 1. The Roles of Manager In Effective Communication & How can effective communication improve work place By Edwin, Suet Yee, Leon, Jamie, Eric, Edin, Nicole People Management
- 3. • Conveying information through the exchange of thoughts, messages or information. • One or more persons • Sender, Message, Receiver, Feedback • Verbal & Non- Verbal
- 4. • Thought: Ideas, information, message, feelings • Encoding: message sent in forms of symbols or words • Decoding: translates words or symbols into information that the receiver understands.
- 7. Communication Barriers • Noise, interruptions and interference • Retard or distort the message • Lack of common experience • Overuse of abstractions • Causing communication to be limited or fail completely
- 9. • Staff : Leadership upon staff Giving out ideas Decision Maker Care for staff • Superior : Give advice and suggestion on proposal Feedback on issues
- 10. Manager Roles In External Communication Shareholder • Ambassador Of The Company Supplier • Decision Maker Of The Company Customer • Person Who Solve Customer Problems
- 11. How can Effective Communication improve the work place ? External Customers -main source of company revenue -handling the guests complaints easily -act as media Shareholders -gather information about investor concerns
- 12. Suppliers - Vital in daily operation of the company - Price reduction - Product needs and requirements - Continuity and flexibility of product supply
- 13. How can Effective Communication improve the work place ? Internal Employees - Relationship among the team - Productivity and output Superiors - Provides clear perspective - Employees recognition - Employees coaching
- 14. Conclusion • Convey clear message • Listen • Understand • Provide feedback
- 15. 6 C’s of a Communicator Clear Complete Concise Concrete Correct Courteous
- 16. For your time and attention