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Barriers to Effective
Communication and Their
Management
COMMUNICATION
Tuğçe AYDIN
COMMUNICATION
Communication is the
process of sending and
receiving messages
between parties
Significance of Communication
• Lifeblood of an individual,
organisation, society
• As you grow you communicate more
and more
• In all domains of life and in all
directions Downwards Sideways
Upwards
BARRIERS FOR EFFECTIVE
COMMUNICATION
Ayşe Bilge ÇAKIR
Barrier ?
• Lack of Commonness is barrier
• A barrier to interpersonal
communications is anything that
prevents, restricts or impedes the
conveyance of meaning by words or
gestures between two or more
persons in a social setting.
• The term ‘Barriers’, ‘Obstacles’, ‘
Hindrances’ and ‘noise’ are all used
to describe the distracting stimuli
• associated with the
• communication process
Absence of defined role of any component = Creates Barrier
Barriers to Effective
Communication
• Social
• Psychological
• Cultural
• Physiological,
• System design
• Physical
• Receivers
Social Barriers
Gender
Age
Race
National or Cultural
Origin
Socioeconomic Class
Education Level
Urban or Rural
Residence
Psychological Barriers
• Attitude towards self
• Fear
• Attitude towards audience
• Attitude towards the message
• You Yourself is not convinced
with the subject
• Knowledge of subject
• Personality/Status of the
communicator
Cultural Barriers
• Language
Different languages, dialect, individual
linguistic ability, use of difficult words,
inappropriate words, pronunciation
• Norms and values
• Belief
• Social practices and traditions
Physiological Barriers
• Individuals’ personal discomfort
ill health, poor eye sight, hearing
difiiculties
• Speech and voice defect, feeling of
inferiority, diseases, physical
appearance, lack of skill.
System Design
• Organisational Structure
unclear, to whom to communicate,
• Insufficient or inappropriate
information systems
• Information overloaded
• A lack of clarity in roles and
responsibilities
• A lack of supervision or training
Physical Barriers
• Distractions
– Noise (Co-workers, Doors, etc.)
– Photographer
– Any announcements
– Instruction Sheet
– Tea
– Late Comers
• Physical Setting of Classroom/
Lecture Hall
– Sitting Arrangement
– Audio-Visual Aids
Points to Remember
• Communication is a two way process.
• Effective communication= Bridging the gap between
encoded and decoded message= Establishing Common
Understanding
• Responsibility of effective communication mainly lies
with the communicator
• Feedback is an important return message. Ensure
getting and using it effectively for better
performance
• Know the roadblocks. This will help you to handle
the communication process in an effective way
• Use Heart and Mind and Soul for an effective
result
• Communication is a skill, learn and practice
To Sum up
To Become an Effective communicator
Make effective use of
Heart and Body, Mind and Soul
Communication barriers.ppt

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Communication barriers.ppt

  • 1. Barriers to Effective Communication and Their Management
  • 3. COMMUNICATION Communication is the process of sending and receiving messages between parties
  • 4. Significance of Communication • Lifeblood of an individual, organisation, society • As you grow you communicate more and more • In all domains of life and in all directions Downwards Sideways Upwards
  • 6. Barrier ? • Lack of Commonness is barrier • A barrier to interpersonal communications is anything that prevents, restricts or impedes the conveyance of meaning by words or gestures between two or more persons in a social setting. • The term ‘Barriers’, ‘Obstacles’, ‘ Hindrances’ and ‘noise’ are all used to describe the distracting stimuli • associated with the • communication process Absence of defined role of any component = Creates Barrier
  • 7. Barriers to Effective Communication • Social • Psychological • Cultural • Physiological, • System design • Physical • Receivers
  • 8. Social Barriers Gender Age Race National or Cultural Origin Socioeconomic Class Education Level Urban or Rural Residence
  • 9. Psychological Barriers • Attitude towards self • Fear • Attitude towards audience • Attitude towards the message • You Yourself is not convinced with the subject • Knowledge of subject • Personality/Status of the communicator
  • 10. Cultural Barriers • Language Different languages, dialect, individual linguistic ability, use of difficult words, inappropriate words, pronunciation • Norms and values • Belief • Social practices and traditions
  • 11. Physiological Barriers • Individuals’ personal discomfort ill health, poor eye sight, hearing difiiculties • Speech and voice defect, feeling of inferiority, diseases, physical appearance, lack of skill.
  • 12. System Design • Organisational Structure unclear, to whom to communicate, • Insufficient or inappropriate information systems • Information overloaded • A lack of clarity in roles and responsibilities • A lack of supervision or training
  • 13. Physical Barriers • Distractions – Noise (Co-workers, Doors, etc.) – Photographer – Any announcements – Instruction Sheet – Tea – Late Comers • Physical Setting of Classroom/ Lecture Hall – Sitting Arrangement – Audio-Visual Aids
  • 14. Points to Remember • Communication is a two way process. • Effective communication= Bridging the gap between encoded and decoded message= Establishing Common Understanding • Responsibility of effective communication mainly lies with the communicator • Feedback is an important return message. Ensure getting and using it effectively for better performance • Know the roadblocks. This will help you to handle the communication process in an effective way • Use Heart and Mind and Soul for an effective result • Communication is a skill, learn and practice
  • 15. To Sum up To Become an Effective communicator Make effective use of Heart and Body, Mind and Soul