Janet Williams is seeking a position that utilizes her 20 years of administrative experience. She has extensive skills in bookkeeping, accounting, customer service, and office management. Her qualifications include proficiency with Microsoft Office, QuickBooks, and social media. She has 5+ years of experience managing teams of up to 20 staff in industries including hospitality, finance, and forestry.

1. Janet Williams
250-932-6642
247 Grants Lake Rd,
Lake Cowichan, B.C.
Janetw41@gmail.com
Objectives
To contribute my skills to your organization and to be a part of a team
working together for the benefit of both the company and the employees
Highlights of Qualifications
 Accounts Receivable, Accounts Payable, GST and WCB remittances,
Daily cash reconciliation, monthly reconciliations and some Payroll
experience
 Recognized for being particularly gifted in customer service
 20 years experience in administration
 5+ years experience managing up to 20 staff
 Skilled in Microsoft Word, Excel, Publisher, Outlook and the Internet
 Proficient in Quickbooks & full cycle bookkeeping
 77 words per min – accurate typing speed
 10 yrs experience in Social Media
Related Skills
Administrative
 Utilized Word, Excel, Outlook, and Publisher on a daily basis
 Proficient in Quickbooks
 Accurately types 77 words per min
 Experience in computerized client database
 Reception, Correspondence, Daily Bank Deposits, Supply Ordering
 Maintained accurate and up to date files

2. 2
JanetWilliams
 WCB and GST remittances
 Some experience with payroll
Managerial
 Quickly promoted to management based on knowledge, strong
leadership, organizational and people skills
 Hired, trained and oversaw staff within the hospitality, financial and
the forestry industry
 Developed strong organizational skills by coordinating daily cash
floats, maintaining department spreadsheets, planning and
coordinating sub contractors, arranging and overseeing repair
contracts.
 Created new policy and procedure manuals
 Created job descriptions for each department within the hotel
 Responsible for Special Event planning, Supply and Liquor ordering,
Inventory Control
 Acted as an Employer/Employee Liaison
Customer Service
 Trained staff on offering top-notch customer service in both a retail
and hospitality environment
 Encouraged repeat customers by establishing excellent rapport with
them
 Always willing to jump in and help where ever help is needed to
ensure the smooth running of daily operations
 Comfortable on most cash registers
Work History
August, 2013 - Present | Virtual Office Administration and Bookkeeping
Victoria Office Solutions
Performed various administration duties and full cycle bookkeeping,
virtually from home.

3. 3
JanetWilliams
August, 2013 - March 30, 2014 | Daily Cash Reconciliation
Station House Entertainment
Responsible for the smooth close of business day to the opening of the next
business day for a local pub. Including bookkeeping , reconciling back
office systems, counting cash, making floats, reconciling atm and merchant
debit/credit terminals, keno and pull tab machines. Stocking atm, keno and
pull tab machines, bank deposits and various office duties.
April, 2010 - August 30, 2012 | Office Manager
Wealth By Design
Responsible for the smooth day to day running of the office, including
reception, bookkeeping, event planning and organization, customer service,
scheduling, form processing, data entry and some marketing.
April, 2008 - May 30, 2009 | Publishing Consultant
Trafford Publishing, Victoria, BC
Consulted with self-publishing authors from all over the world via phone,
email and in person. Educated them on the publishing process and guided
them through the right publishing options for their project
May 1, 2004 - May 30, 2008 | Operations Manager
Forrest Valley Investments, Riverside Inn, Lake Cowichan, BC
Responsible for overseeing all departments within the Hotel. Restaurant,
Cold Beer & Wine Store, Hotel & Pub, including Daily cash reconciliation
for all departments.
April, 1989 - 1993 | Administration
Lionheart Tax & Accounting, Victoria, BC
Reception, filing, correspondence, maintain inventory, processing
applications, seminar set up, office inventory
Other Employment Experience
 Owner/Operator JR McFarlane Contracting – Falling company
within the Forestry Industry
 Owner/Operator Cowichan Hodge Podge Consignment Store
 Property Management – Over 15 years of renting, maintaining and
overseeing the day to day running of investment rental properties.

4. 4
JanetWilliams
Education
2004 | Psychology
 Courses in Psychology, Sociology, Anthropology, and Criminology
 Qume 185- Business Computer Applications: Microsoft Word, Excel,
PowerPoint, Access, Web design
Interests
 Providence Farm – Implemented and ran with a partner, an art
therapy pottery program
 Lake Cowichan Boy Scouts – Seven years volunteering as a parent
helper in Lake Cowichan
 Lake Cowichan Minor Ball Board of Directors – Sat on the board as
secretary for three years