Kimberly Davis is a skilled communicator and organized professional with experience in office management, customer service, marketing, and administrative support. She has a background in accounting, project management, and executive assistance. Her resume highlights strengths in communication, organization, and the ability to multi-task and prioritize effectively under pressure.
Excellent skills in consultative selling methods, techniques with strong negotiation and closing capabilities.
Proven ability to effectively manage and grow sales in a large geographic territory by building strategic relationships with key customers and industry thought leaders.
Well-developed communication skills; equally comfortable and credible operating at the C-level and with entry-level personnel.
Quickly develop rapport and effectively employ customer’s relationship management skills.
Increase sales revenues and profit margins by rapidly identifying customer goals and priorities. Develop and present compelling value propositions consistent with customer strategic direction.
Considerable technical depth can easily learn new products, and highly technical specifications.
• Territory & Account Management
• Customer Relationship Management
• Strategic/ Critical Thinking Skills
• Consultative Solution Selling
• Expanding Sales Opportunities
• Business Development
• Quality Assurance/Quality Control
• Time & Resource Management
• Presentation & Negotiation Skills
• Team Building & Leadership
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1. Kimberly Davis
324 Tom Wood Road
Lexington, NC 27295
(336) 462-6348
Kimberly.Davis082@gmail.com
PROFILE
A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse
groups, and promote team cohesiveness.
Highly organized and independent; able to effectively coordinate tasks to accomplish projects with
timeliness and creativity.
An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively
to accomplish multiple tasks and stay calm under pressure.
Flexible and analytical with a keen eye for details; skilled at synthesizing and editing information to
achieve overall objectives.
Motivated, personable business professional with a talent for quickly mastering technology.
Accustomed to handling sensitive, confidential records.
SKILLS SUMMARY
Project Management Report Preparation
Written Correspondence General Office Skills
Computer Savvy Customer Service
Accounting/Bookkeeping Marketing & Sales
Professional Presentations Front-Office Operations
Scheduling, Travel Arrangement, Event Planner Excellent team-building skills.
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Access, QuickBooks, Outlook
PROFESSIONAL EXPERIENCE
Communication: Reports/Presentations/Technology
• Prepare complex reports for top executives.
• Author professional correspondence to customers and vendors.
• Rapidly learn and master varied computer programs.
• Kept, recorded and published minutes of executive and stakeholder meetings.
2. • Assisted V.P. of Investor Relations with all media releases and reporting schedules.
Sales/Customer Service/Marketing/Problem Solving
• Oversee front-office operations and provide impeccable customer service:
--Built a clientele supported by 70% referral business.
• Develop and implement strategic marketing plan for business:
-- Launched a small business, building revenue from $0 to over $30K in first year with
minimal overhead.
-- Create special promotions, write/design print and outdoor advertising and coordinated all
media buying.
• Took ownership of a stalled gift card fundraising program, increased sales to $2 million in four
years.
• Contributor on the project team that developed the Chef's Mart concept.
• Worked with established clients to retain and grow accounts, through forecasting and innovative
marketing ideas.
• Planned client events to promote growth, resulting in an expansion of clientele base by 60%.
• Identified customer needs, developed strategies resulting in an 85% sales success rate.
• Promoted an exceptional customer dining experience by offering excellent food, service,
personal greetings and encouraging feedback.
Management, Leadership and Training
• Recognized outstanding staff performance to boost morale and productivity.
• Trained employees on effective sales and service methods.
• Recommended and implemented menu changes.
• Conducted timely performance evaluations.
• Managed payroll and timekeeping. Processed new hire and termination paperwork.
• Earned Serve Safe Certification.
• Directed a $200,000 marketing account focusing dollars spent on print, TV, radio and outdoor
advertising.
• Supervised opening and closing procedures along with inventory maintenance, cash management,
and reporting sales figures.
Detail Mastery & Organization
• Coordinated and managed the largest one-day, not-for-profit golf tournament in North
Carolina generating average profits in excess of $160,000 annually.
• Managed front and back of house operations as manager of a 200 seat full service restaurant.
• Integrated and managed the retail gift card program available in Lowes Foods stores.
• Planned and coordinated logistics, catering and materials for board meetings, committee
meetings and staff events.
• Organized special restaurant events, i.e. receptions, promotions and corporate luncheons.
• Developed a food and beverage plan by skillful negotiations with vendors.
3. • Developed business relationships with bank branch managers and CPAs to add validity to my
payroll and business solutions as a Flex-Pay Account Manager.
• Executed seasonal store design and interim specialty floor sets.
EMPLOYMENT HISTORY
Office Manager, 09/2014 to Current
Quality Automotive – Winston-Salem, NC
Office Assistant, 08/2015 to 12/2015 (Temporary position)
Grimes Financial Services– Lexington, NC
Owner, 05/2012 to 12/2013 (Closed business – Financial issues)
Unique Home Expressions – Winston-Salem, NC
Visual Coordinator/Assistant Manager, 02/2012 to 05/2012 (Entrepreneur opportunity)
Pottery Barn – Winston-Salem, NC
Manager, 06/2009 to 09/2010 (Business closed)
Hot Rods Filling Station – Lexington, NC
Manager New Business, 03/2008 to 12/2008 (Business downsized)
MediaFit – Lewisville, NC
Account Executive, 05/2007 to 03/2008 (Sports marketing opportunity)
Clear Channel Communications – Greensboro, NC
Account Executive, 04/2006 to 05/2007 (Family need made extensive travel difficult)
Flex-Pay Business Services – Winston-Salem, NC
Assistant Manager, 11/2004 to 4/2006 (Increased income potential)
Eddie Bauer – Winston-Salem, NC
Senior Administrative Assistant, 08/2000 to 12/2004 (Management position opportunity)
Lowes Foods Corporate Office – Winston-Salem, NC
Executive Assistant, 05/1998 to 08/2000 (Greater professional opportunity)
Triad Guaranty Insurance Company – Winston-Salem, NC
Executive Administrative Assistant, 01/1992 to 03/1998 (Company buyout)
Integon Corporation – Winston-Salem, NC
EDUCATION
Salem College – Winston Salem, NC
Bachelor Degree – Business Administration