Rebecca Higgs is applying for an accounting, administrative, or clerical position. She has over 30 years of experience in accounting, administration, customer service, and clerical roles. She is highly organized, detail-oriented, and proficient in Microsoft Office, accounting software like Great Plains, and database software like FoxPro. She is looking for a new challenging opportunity where she can contribute to an organization's success through her skills and experience.

1. Rebecca Higgs
173 McCallum Road
Candor, North Carolina 27229
(410) 800-8449
I am writing to express an interest in employment with your company. Particularly, my interest is
to obtain a position in the fields of Accounting/Administrative Assistant, Clerical or
Receptionist you have available at this time. I love to learn and welcome a challenge. My
schedule is very flexible, so I am available to work extra hours or weekends whenever needed.
My professional reference letters are available, which detail my personal and professional work
ethics, experiences and skills for your review and consideration. I have worked in the Clerical/
Administrative and Accounting fields for over 30 years. I am a very organized, dedicated,
dependable, self-motivated and detail oriented person, that always takes great pride in my
assignments, which has lead me to several promotions throughout my career.
I work very efficiently and I am comfortable working independently as well as in a team
environment. I have excellent written and communication skills, and I am very enthusiastic
about the positive and professional contribution I can make to ensure the success and growth of
my employer. I have a can-do attitude, I am a problem solver, and I believe your success, is my
success and the customer is always right!
I have experience in Customer Service, Office Management, Project Management, Great Plains
Accounting Software, FoxPro Database software, Month-End Procedures, Database
Management, Shipping, Billing, Accounts Payable, Accounts Receivable, Collections, Data Entry,
Microsoft Office, Typing, Filing, Answering Multi-Line phones, Arranging Meeting Rooms,
Catering Services, Point of contact for client needs, Proofreading/Composing Documents,
Confidentiality Matters and Multitasking.
Thank you so very much for your time and consideration. I look forward to hearing from you.
Have a pleasant day.
Sincerely,
RebeccaHiggs

2. REBECCA HIGGS
173 McCallumRoad Road | Candor, North Carolina | (410)800-8449 | rahiggs@aol.com
OBJECTIVE
Toobtain a challenging and rewarding position in Accounting , Administration or Clerical where my experience and skills will be utilized
to further the goals of an organization that promotes professional advancement and personal growth.
SUMMARYOF QUALIFICATIONS
I have experience withCustomer Service, Project/Office Management, Office Equipment , Great Plains Accounting Software, Microsoft
Office, FoxPro Customer Database Development/Management. I have held and assistedin positions pertaining to Customer Service,
Receptionist, Billing, Account Reconciliation, Data Entry, Accounts Payable, Accounts Receivable, Collections, Administrative Assistant
for multiple executives and employees.
EMPLOYMENT HISTORY
Horizon Land Company Crofton, Md. (12/2013 – 04/2014)
Accounting Assistant
 Answer Phones, Take and Forward messages, screen calls, Filing, Copying, Monitor Inventory of Office Supplies/ Place Order.
 Retrieve, Open, Sort and Distribute Mail toProper Personnel.
 Email Invoices to Managers for approval. Code Invoices, enter into Rent Manager Accounting Software, Mail Vendor Checks.
 Research/Reconcile Vendor Statements.
 Reconcile and Reimburse Credit Card Statements and Expense Reports, enter into Excel Spreadsheet, Forward for approval.
 Assist withMonthly Management meeting preparations. Process Bank Deposits.
 Assist withSpecial Projects as needed.
Viking Painters Crofton, Md. (06/2006 – 12/2013
Advanced from Receptionist to Accounting/Administrative Assistant
 Answer Phones, Take and Forward messages, screen calls.
 Accounts Payable, Accounts Receivable, Billing and Collections, Account Reconciliation, Bank Deposits
 Compose, Proofread and Distribute Bids, Proposals and various correspondence.
 Develop report withour clients to ensure they were satisfiedwithour work.
 Address/solve any and all concerns or issues that our clients may have.
 Retrieve, open, sort and Distribute mail toproper personnel and schedule packages for pick up.
 Monitor Inventory of office and job supplies and place orders to replenish whennecessary.
 Create and continuously update the Customer Database utilizing FoxPro.
 MaintainPersonnel Files and Time Sheets.

3.  Create/Update Vendor and Customer Files.
Rebecca Higgs Page 2
Ro/Co-Ecolab, Inc. Lanham, Md. (03/1989 – 12/2005)
Advanced from Receptionist, Billing Clerk, Contract Administrator, Staff Accountant, Office Manager
 Develop; Maintain,update Foxpro customer database to provide detailed reports and statistical data.
 Daily posting of A/R, A/P, Orders and Billing and Month-end Procedures utilizing Great Plains accounting software.
 MaintainCheckbook and reconcile to General Ledger.
 Supervise, Interview, Hire, Assignwork, Evaluate Performance and Remove whennecessary a staff of 8
 MaintainPersonnel Files and Time Sheets
 Make collection calls, Account Reconciliation, Payment arrangements, documentation and follow up of delinquent accounts.
 Customer point of contact for inquiries and research inregards to contract expiration/renewal, pricing issues and deliveries.
 Compose/Proofread various documents for Sales/Service Reps andmultiple executives.
 Liaison betweenDistrict and Corporate offices.
 Assist District Manager inannual budget preparation based on current contract sales and previous add on sales.
 Answer multi-phone lines, take and forward messages, screen calls, filing, copying, faxing, stock literature library.
 Develop and update vender and customer files withappropriate documentation.
 Create Monthly Sales Contest to assist our Districts Monthly Sales Goals were achieved.
 Arrange Meeting Rooms, Catering Services andTravel Arrangements for Executives and Clients
 Create Power Point Presentations and Itineraries, gather Literature for Educational Seminars and company meetings
 Negotiate office and equipment contracts.
 Create Delivery Schedule for Drivers, provide appropriate MSDS's to Drivers
 Monitor and Stock Literature Library.
 Provide Customers with Certificate of Insurance.
Howard Johnson Hotel New Carrollton, Md. (11/1986–03/1989
Advanced from Front Desk Clerk to Reservationist, to Executive Office Accountant
 Process and record daily cash, checks and credit card payments for Hotel
 Code invoices for all purchases, obtain approvals and submit for payment, Print and Mail Checks to Vendors.
 Maintaina vendor and petty cashfund of over 10,000.
 Assist withA/R Ledgers and preparation of revenue reports.
 MaintainA/P ledgers with over 300,000 inmonthly expenditures.
 PBX Operator, answer, screen calls, transfer to appropriate personnel/department, take/forward messages .
 Assist Co-workers throughout the hotel to ensure our guests receivedthe utmost quality of service and care.
 Assist individual guests and groups with making/cancelling/modifying room and group reservations.
 Updated Hotel Occupancy Report to provide Forecast Report to General Manager inorder to staff hotel properly.
 Check individuals and groups inand out of hotel.

4. References:
Charles Smiroldo - Viking Painters, Owner (410) 721-0388
Bill Cain - Ecolab, Incorporated, Service Manager (Reference Letter Available)
James Fonfara - Ro/Co, Incorporated, Senior Vice President (Reference Letter Available)
Ron Knestaut - Ro/Co Corporation, President (Reference Letter Available)