Nandita Mitra has over 5 years of experience in supply chain management and customer service roles. She currently works as a Service Delivery Executive for Tata Steel, helping vendors with online registration, tender submissions, and issue resolution. Previously, she supported steel plants in Bokaro and Durgapur in vendor training, supplier relationship management, and materials tracking. She also has experience in translation services and as an executive secretary. Nandita holds qualifications in political science, French language and time/process management.

1. Nandita Mitra
526, G.T.Road, Sayan Apartment,
4 th floor, Serampore, Hooghly-712201 Phn: (+91)7890562045
e-Mail: nandita.mitra21@gmail.com
Personal Summary:
A focused and disciplined person who has more than five years record of serving organization like India Infoline
Limited, Hind Spectron Manufactures Pvt. Ltd., MJunction Services limited to achieve there business goals.
Career History:
Mjunction Services Limited ( Under Payroll of Ma-foi Randstad )
From Dec’2014 till now
As Service Delivery executive
For Tata Steel Project with all the SAIL and non SAIL plants
Process: Buyjunction
Team Size for 3
Duties :
 New Vendor registration and related documentation
 Vendor Online EPS registration, RFQ Tender submission training delivery to Vendors and handling issues related
to the same.
 Preparing manuals of Online Registration in EPS of SAIL and non-SAIL plants.
 Reviewing the performance of the internal supply chain and identifying areas that can be improved.
 Optimizing some tasks and processes within the supply chain.
 Managing the sourcing and evaluation of new suppliers.
 Analyzing logistics data to identify opportunities for improvement.
 Developing robust, efficient and effective Supply Chain processes.
 Cultivating supplier relationships.
 Managing supplier agreements.
 Organizing work activities to achieve business objectives.
 Setting supply chain goals.
 Investigating any supplier and vendor complaints.
 Escalating service level issues related to Enterprise Procurement System.
 Customer Complaint handling through CCHP (Internal CRM) system.
Mjunction Services Limited ( Under Payroll of Ma-foi Randstad )
From April’2014 till Dec’2014
As Service Delivery executive
For Bokaro Steel Plant and Durgapur Steel Plant
Process: Buyjunction
Team Size for Bokaro SP : 3
Team Size for Durgapur SP : 12
Duties :
• Vendor training for online tender submission system.
• Preparing Manuals of Online tender submission system.
• Managing and sourcing and evaluation of new vendors.
• Follow up with vendor and supplier ensuring there successful tender submission.
• Tracking products through the supply chain to ensure that materials have arrived at their destination
• Coordination with vendors to maintain delivery timeline
• Using MIS , Auditing and evaluation of Materials supplied

2. Mjunction Services Limited ( Under Payroll of Ma-foi Randstad )
From Jan’2012 till Mar’2014
As Service Delivery executive
For EPSA Buypro http://www.epsagroupe.com
Process: Buyjunction
Team Size : 3
Duties:
• Researching business phraseology to ensure the correct translation is used.
• Liaising with French clients to discuss any unclear points.
• Providing guidance & feedback & creating customer-specific style guides.
• Translation of documents/letters from a French language to English & vice versa.
• Revising juniors and colleague on French translations.
• Making Manuals for process handling.
• Conducting face-to-face interpreting.
• Conducting interpreting over Audio and Video Conferencing.
• Supporting the team with French interpreting and vice versa with other projects when necessary.
Hind Spectron Manufactures Private Limited
From May’2011 till Jan’2012
As Secretory to Managing Director
Duties:
• Manage and maintain M.Ds schedule of official activity
• Record, transcribe and distribute Minutes of Meetings
• Communicate and handle incoming and outgoing calls.
• Electronic communications on behalf of M.D.
• Attaining Conferences with and on behalf of M.D.
• Maintain awareness of M.Ds commitments to others and assist with follow-up.
• Prepare and edit correspondences, communications,
• Presentations and Preparation of documents independently.
• Maintaining of files, filing of important papers & letters.
• Provide information and assistance in person and on the phone on a variety of matters.
• Taking interviews
• Carry out MDs desk activities while adhering to Standards, policies and procedures etc.
RDB Insurance Booking Service Private Limited
From Jun’2010 till Sep’2010
As Relationship Executive
Duties:
• Responsible for generating Mutual Fund and Insurance business
• Handling Inbound customer query calls
India Infoline Limited
From Feb’2010 till Jun’2010
As Telemarketing Executive
Duties:
• Telemarketing of Mutual fund and Insurance business.
• Forwarding leads to sales executive

3. Technical Skill:
• Good Knowledge on Microsoft Windows Client OS
• Good Knowledge on Windows Office applications
• Good User base knowledge on Spread Sheet , Browsers , Lotus Notes, MS Outlook , SAP , CRM portals , MIS
portals
• Good knowledge and troubleshooting skill on e-Procurement portals.
• Basic Knowledge of Audio Conference over IP
• Basic knowledge of Video Conference over IP
Academic Qualification:
• Certificate from TATA Management Training Center on Time Management
• Certificate from TATA Management Training Center on Process Improvement
• Certificate from TATA Management Training Center on Customer focus
• Certificates in French language and Culture From Rabindra Bharati School of language and Culture.
• DELF certificate (Level-A 1) from Alliance Française du Bengale
• Masters of Arts in Political Science from Rabindra Bharati University DE on 2010
• Bachelor of Arts in Political Science from Calcutta University on 2008
• 12th
from WBBHSE on 2005
• 10th
from WBBSE on 2003
Personal Details:
Awards & Reorganization: Certificate of Appreciation from MJunction
Father’s Name: Late. Mr. Dinabandhu Mitra
Date of Birth: 27.10.1986
Home Address : 526,G.T.Road,Sayan Apartment,4th
floor ,Serampore,Hooghly-712201
Languages Known: Bengali, English, French and Hindi
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes my qualifications,
my experience, and me. I understand that any wilful misstatement described herein may lead to my disqualification
or dismissal, if engaged.
___Date: _______________________________________________________________
[Signature] Day/Month/Year
Full name: NANDITA MITRA