R V Gajapathy has over 15 years of experience in sales and technical support roles. He is currently a Senior Manager of Sales at Konica Minolta Business Solutions India Pvt Ltd in Pune, where he is responsible for selling high-end color production printers. Previously he held roles as a Senior Manager of Technical Support at Monotech Systems and Manager of Product Management at CADD Centre India Private Limited. He has a diploma in Electronics and Communication Engineering and training in software engineering, CISCO networking, and ITIL frameworks.

1. Curriculum Vitae
R V Gajapathy Mobile : +91 86051 72300
E-mail: vgajju@gmail.com
Career Objective:
 Active involvement in a progressive organization offering.
 Opportunities to utilize my experience and skills.
 Opportunities to develop expertise in international market.
 Enabling me to contribute in a very wholesome way to the organization, I work with.
Employment Experience:
1) Konica Minolta Business Solutions India Pvt Ltd
Designation : Sr Manager – Sales
Period : Since July 2015 - Present
Years of Experience : 1.1+ year
Location : Pune
Reporting To : Regional Sales Manager, Mumbai
Key Skills : Sales, Marketing, CRM, MS-Office, SAP
Company Profile & Responsibilities:
• Konica Minolta is one of the top rated Japanese company which holds biggest market share in India
with vide range of installation base of office printers and production printers in commercial printers,
leading offset, corporates and commercial jobbers.
• Working as Senior Sales Manager and region covered are Maharashtra (Rest of Mumbai) & Goa,
responsible for selling of high end color production printers (both color & mono) of Konica Minolta.
Currently I report to RSM – Mumbai
• Cold Calling, Lead generation, meeting with clients, submission of proposals, negotiation and deal
closure. Ensure proper communications are established, lead validation through CRM SAP and
make sure installation commitments are fulfilled without any deviation.
• Extensive traveler, hardworking, effective interpersonal skills, team orientation, timely reporting,
maintain customer lead database for business generation & efficient while negotiation keeping
relationship intact and future business kept in mind

2. 2) Monotech Systems Limited
Designation : Sr Manager - Tech Support (West)
Period : Since July 2013 – June 2015
Years of Experience : 1.10 Years
Location : Pune
Reporting To : National Service Manager, Chennai
Key Skills :
Techno - Commercial Activities, Customer service & sales
of wideformat solutions (Oce, Canon, Contex) & Narrow
Format PP (Konica Minolta) across Maharashtra & Goa
3) CADD Centre India Private Limited
Designation : Manager - Product Management Group (West)
Period : Since July 2000 - Jun 2013
Total Years of Experience : 13+ years
Location : Mumbai
Reporting To : Zonal Manager – Customer Care (West)
Key Skills : Customer service, Team Management & Training
• Company Profile:
• Strategically tied up with Contex A/s, Denmark, which is one of the leading companies in Wide
format Scanners. It shares approximately 70% of the world market in the Scanner segment.
• Strategically tied up with Océ B.V. Netherlands, which is one of the leading companies in Large
Format LED Printers. It shares approximately 70% of the European and 65% of the world market
in the printer segment.
• Strategically tied up with Canon India, which is one of the leading companies in Large Format
Inkjet Plotters.
• Responsibilities:
• Handled regional operations independently and handled more than 500 + delighted customers of
all over Gujarat & Maharashtra region.
• Managed a team of Engineers during Gujarat operations and Currently comprising Mumbai,
Pune & Goa with a team of 2 Assistant Manages, a Area Manager, 4 Coordinators & 15
Customer Care Engineers
• Revenue Collections, Call Coordination, Assigning to the responsible Customer care engineers,
SLA renewals and constant follow-up with the existing customers regarding the service provided
by our engineers on timely basis.

3. • Job profile:
• Pre-sales Activities:
• Assist the marketing team in technical discussion with the customers.
• Demonstration and presentation of the product line depending upon the customer preference.
• Product benchmarking with other competitive products both functionally and technically.
• Conducting of awareness workshops on various ranges of products.
• Generation of prospective clients during various service calls.
• Tele - support on issues concerning our product.
• Post-sales activities:
• Site inspection and suggestion of various ancillary gadgets like computers, peripherals, etc to be
installed before the actual product is installed.
• Pre-installation test of the products in-house. Installation and hands on training of our
products to end-users.
• Diagnosis and rectification of snag in product line (Technical, Environmental, etc).
• Integration and customization of compatible software's with the product.
• Interaction with principle regarding technical queries through electronic media or telephonic
communication.
• Negotiation and timely signing up of maintenance contracts.
• Timely collection of service revenue.
• Ensuring preventive maintenance schedule is maintained.
• Interaction with imports division for timely delivery of products/ spares.
• Assisting the imports personnel on technical matters during customs clearance.
• Weekly report uploading to regional office.
• Updating self and team of upcoming related technologies and products.
• Technical information to customers on latest reprographics technology.
• Building up and maintaining excellent customer relationships.
• Recruitment and training of service engineers.

4. • Achievement:
 Have the credit of handling more than 500 customers, Generated orders from existing customers
for new products/repeat orders and have maximum new orders coming in from our region due to
excellent feedback from most customers for service and support provided.
4) Indian Telephone Industries Limited , Chennai
Designation :
Apprenticeship
Trainee
Duration : 1 year (Apr '99 - Apr '00)
Company Profile:
The Company is one of the leading firms in Telecom Industry. It shares
approximately 90% of the Indian market in the telephone segment.
Responsibilities:
Diagnosis and rectification of Telephone Exchange line Cards (16 lines, 8 lines),
Telephones and Power Supplies.
• Professional Qualification:
• CADD Centre India Pvt Ltd, Chennai
 Underwent training on complete range of Océ & Contex products
handled by CADD CENTRE and Mr. Fleming, Contex Denmark
 Underwent training on Canon wideformat Printers by Mr. Deo Kumar singh,
Canon India Ltd
• NIIT, Chennai
Completed Course : Software Engineering
From : NIIT Ltd., Chennai.
Course Includes : Programming in VB+, VC+ and FoxBASE.
Computer Knowledge : MS-OFFICE (Word, Excel, PowerPoint)
• Chrysalis, Ahmedabad
Underwent theoretical and practical training on CISCO Switches and Routers (CCNA)
• Domain Prometric Centre, Bangalore
ITIL (Information Technology Infrastructure Library) foundation competitive exam with
80 %

5. • Technical qualification:
TamilNadu State Board Technical Examination
Completed successfully Diploma in Electronics & Communication Engineering
With First class Honors (Apr ' 97 – 88 % ) from Thiru Seven Hills Polytechnic,
Chennai
• Personal Details:
Father’s name : M.VasanthaKrishnan
Age : 37 yrs
DOB : 18/05/1979
Marital Status : Married
Address : B5 - 25 Solace Park, 5th Floor, B T Kawade rd, ghorpodi
Pune – 411 036
Mobile : +91 86051 72300
E-mail : vgajju@gmail.com
• Interests and activities : Music, Travel, Socializing, Reading, Sports, Cooking & Internet
• Passport : Available. Details will be furnished as and when required
• Declaration:
The above-mentioned statements are true to my belief.
Place : Pune (R V Gajapathy)

6. • Technical qualification:
TamilNadu State Board Technical Examination
Completed successfully Diploma in Electronics & Communication Engineering
With First class Honors (Apr ' 97 – 88 % ) from Thiru Seven Hills Polytechnic,
Chennai
• Personal Details:
Father’s name : M.VasanthaKrishnan
Age : 37 yrs
DOB : 18/05/1979
Marital Status : Married
Address : B5 - 25 Solace Park, 5th Floor, B T Kawade rd, ghorpodi
Pune – 411 036
Mobile : +91 86051 72300
E-mail : vgajju@gmail.com
• Interests and activities : Music, Travel, Socializing, Reading, Sports, Cooking & Internet
• Passport : Available. Details will be furnished as and when required
• Declaration:
The above-mentioned statements are true to my belief.
Place : Pune (R V Gajapathy)