1. RESUME OF ANANYA
Ananya Thakur
Gottigere,
Bangalore: 560 0836, India
Objective:
Seeking a responsible and challenging career, which would best utilize my
knowledge and skills, which enhance my professional growth at work place in
conjunction with the company’s goal and objective.
Work Experience:
Present Organization: Silicon Edge
Designation: Consultant
Duration: From 9th
Feb 2015 to Present
Nature of work:
- Meet & exceed business sales targets in terms of volume, revenue &
profitability.
- Acquire quality new franchisees
- Achieve customer Acquisition and Margin targets.
- On boarding of Customer and Franchises as per the TSL norms in line
with Compliance and Risk requirements.
- Ensure servicing of the customers within agreed norms and service
levels
- Ensure cost of acquisition of the relationships is well within budgeted
costs
- Ensure the Franchise complies with the regulations of SEBI and
Exchanges
- Help, train and guide the team to develop and grow business
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(Mobile.): 9538148555
(Alt Mob): 9964321885
Email: aderight@gmail.com
2. - Hold Trainings for Branch, Franchise staff and clients periodically.
- Cross sell non equity products through franchises.
- Maintain proper systems and reports as required.
• Open to handle techno functional challenges and mentor team
in SAP areas
Past Organization: Flextronics
Designation: Team Lead
Duration: From Aug 2014 to 7th
Feb 2015
Nature of work:
• Department management, Sales forecasting and strategy formulation.
• Market Development and penetration.
• Look for more avenues and business opportunities with the
Corporates/ Modern Retails and meet the tie up target.
• Sales forecasting and strategy formulation.
• Achieve Sales Target.
• Dealer, Business Partner management and relationship building.
• Devise and execute promotional activities and new product launch.
• Collections and Credit Control.
• Sales Planning.
• Sales Management Process.
• Coordination with Internal and External customers.
• Sufficient work experience in Subs of foreign Home Electronics
manufacturing company.
• Should have enough knowledge of how to work with organized retail
chain stores.
Past organization Exl Services. (Bangalore)
Designation: Assistant Manager
Duration: AUG, 1, 2012 to Oct, 10, 2013
Nature of work: 1. Attend the issues.
2. Interacting with end-user and taking their inputs for any new requirement
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3. 3. Achieving the SLAs (Service Level Agreements)
4. Should take care of High, Medium and Low Priority tickets without
complaints
5. Configuration of new shipping points
6. Configuration of new payments terms.
7. Assigning of new sales office.
8. Complete billing activities in CNG
Supporting AP, Expense Reporting and Payment process. Processing expense
report for China and Taiwan posting the invoice
related to China region and make the payment using
the Citi bank module, interacting with Chinese
customer over email and phone whenever support
required for the business requirement. Have been on
transition to China and Singapore
Past organization Empower Research (Genpact)
Designation: Senior Analyst
Duration: May 2nd
2011 to July, 30, 2012
Nature of work:
• Independently drive sales in pro-working centers across the region.
• Creating new sales channels and working closely with network of
property consultants
• Creating MIS of prospective clients and leads
• You'll be required to meeting prospective clients and create sales
• Should Understanding the clients requirements and proposing the best
available options
• Spearheading the local marketing and promotional activities of they
centre
• Needs to Participate in events, seminars, exhibitions and generating
leads.
• Should manage center level events.
• Working closely with Community manager to ensure stellar experience
for customers
Software Tools Used: > SAP Solution Manager
> HP ALM
> HPQC
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4. Past organization Capgemini (Bangalore)
Designation: Consultant
Duration: March 17th
2010 to April 30 2011
Nature of work: Current role is SAP related projects. Working on
various SAP documentation related projects and
translation. Interacting with various project managers
& articulating it manuals & several other documents.
These documents are stored in the repository to
access by the project team. Mainly into SAP Sd in
ticket creations and sales orders, SD Org, SD –
Master, Price, SD-Master Other, Pre-allocation
master, Product Allocation, General Sales, Sales
Return. Set invoices up for payment. Expertise in SAP
- Sales and Distribution; SAP – Shipping; SAP –
Transportation; SAP – Customer Service
modules.Experience in Implementation project, Roll-
out projects, Maintenance project and
Support projects Experience in Pharmaceutical / Life
science, Automobile, Utilities, Oil & Gas and
Service industries related projects. Working
Experience on various tools - SAP Solution Manager,
Mercury Test Center, HPQC,HP ALM, TT Knowledge
Force.
Past organization: Lucent Technologies (Mindriver)
Designation: Chinese Language Expert.
Duration: December 2005 to November 2009
Nature of work:
• To achieve agreed call targets by being a self-starter who is motivated to
consistently pick up the phone, engage with clients, build relationships
and close sales
o To hit agreed revenue targets by converting sales opportunities
through making outbound calls to new B2B clients across India
o Ensure you are quickly able to understand a clients structure and
the key decision makers within the organisation
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5. o Develop and sustain relationships with potential and existing
clients
o Creating customer call-backs and following up on referrals
o Advise clients on all products to educate and generate leads
o Pass on any Domestic leads to the relevant BDM
o Demonstrate the highest quality customer service standards
o Resolving any sales related issues with customers
o Obtaining all information from customers accurately and
recording in company CRM system
o Provide ongoing feedback to the Head of Telesales team to ensure
product line is meeting customer needs
o Ensure all PRNe service standards and agreed sales processes are
adhered to at all times.
Freelance Experience:
Worked as Chinese interpreter for:
• Teaching Chinese to diploma and advanced diploma holders and also those
who are interested in learning this language at Priyan’s Xuexiao.
• Also having part time teaching experience in Adith Multilingual School for 1
and half year in Bangalore
• Having 4 year degree in kathak classical dance.
Personal Details :
Date of Birth : 11th
Dec 1983.
Marital Status : : Married
Native Town : Siliguri
Languages known : Chinese, Japanese, English, Hindi & Bengali.
Educational Qualification:
Name of the Exam.
Name of the
Board/University
Year of
passing
Division
School Certificate Exam. WBSE 1999 1ST
Pre-Degree Exam WBSE 2001 1st
B.A.(Hons.) in Chinese
language & Culture
Visva-Bharati (W.B) 2005 2nd
Master Degree Shobhit University 2014 2nd
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6. Computer Skills:
1. Worked on Chinese software like “and “Dong Fang Kuai Che”. Also
comfortable in Chinese typing of traditional & simplified character.
2. Working knowledge of e-mail & M S Office, html.
Extra curricular activities:
1. Participated in “China in my Dreams”, speech contest.
2. Participated in many Chinese Plays Organized by Chinese Center of the
University and Embassy of China.
3. Won many prize in Annual Inter University Athletic Competitions.
Reference : On Request
Ananya Thakur.
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7. Computer Skills:
1. Worked on Chinese software like “and “Dong Fang Kuai Che”. Also
comfortable in Chinese typing of traditional & simplified character.
2. Working knowledge of e-mail & M S Office, html.
Extra curricular activities:
1. Participated in “China in my Dreams”, speech contest.
2. Participated in many Chinese Plays Organized by Chinese Center of the
University and Embassy of China.
3. Won many prize in Annual Inter University Athletic Competitions.
Reference : On Request
Ananya Thakur.
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