Bhavani Lakavath has over 15 years of experience in business development roles. She is currently a Business Development Manager at Thredz IT Pvt. Ltd., where she is responsible for generating leads, completing sales processes, and managing client projects. Previously, she held similar roles at Skye ITS and i-Storage India Pvt. Ltd. Bhavani has a Bachelor of Commerce degree and skills in MS Office, HR functions, and languages including English, Telugu, and Hindi. She seeks a new business development position to further her career and diversify her skills.
1. Profile
Bhavani Lakavath Mobile: 9000337923
E-Mail: bhanu0621@gmai.com
WORK OBJECTIVES
- To further my professional career with a Business development position in a world class company. Seek
to diversify my skills in another industry and as part of a larger organization.
- Is to become associated with a company where I can utilize my skills and gain further experience while
enhancing the company’s productivity and reputation.
WORK EXPERIENCE
Organisation : Thredz IT Pvt. Ltd., Hyderabad
THREDZ IT Pvt. Ltd founded in July 2006, in the field of IT Training, Consulting,
Recruitment, BPO, Data Processing & Other Training Related Services lead by a group of
dedicated & committed professionals ensuring high customer satisfaction.
Period : Aug 2015 – Till date
Job profile : Business Development Manager - BPO
Key Responsibilities:
• Serve as a SPOC for B2B accounts in IT/ITES/ BFSI / Media labs in all presales, sales and after sales
engagements
• Generation of leads, completing the sales process and negotiate commercial and contractual terms
• Actively involved with the operations management of existing projects, through defining and
implementing efficient processes and directing the team members to reach their goals.
• Developing new customers to increase visibility of the organisation.
• Act as a bridge between clients and Execution teams in operational issues and status reports
• Forecast process requirements in BPO business operations
• Scheduling – Activities across all functions (Analysts, Supervisor, Queue Monitoring functions, etc.)
• Managing Business Development activities like presentations, workshops and seminars.
Organisation : Skye ITS (India) Pvt. Ltd., Hyderabad
SkyeITS is a technology company, provides services that empower businesses to reduce
costs, improve productivity, generate ROI and eventually increase customer satisfaction.
Period : June 2013 – Aug 2015
Job profile : Business Development Manager
Key Responsibilities:
• As a Business Development Manager, handled Sales of ERP and BPO services and projects related to
Wellness industry.
• Coordinated with customers and global delivery teams and defined requirements for projects.
• Planned projects and assessed scope, schedule and quality of various projects.
• Maintained a track of all project progress, evaluated it on a regular basis and informed stakeholders
on same.
• Analysed projects and provided feedback to all customers and team members.
• Trained and mentored teams in providing optimal levels of customer services.
2. • Monitored all programs, identified potential risks and designed necessary mitigation plans
accordingly.
Organisation : i- STORAGE INDIA PVT.LTD
Period : Jan 2010 – June 2013
Job profile : Administrative Executive
Established in 2002, iStorage India Pvt. Ltd. is a leading and trusted distributor of Overland Storage, San Diego,
U.S.A., for its data storage solutions iStorage sells its award-winning Overland products & Solutions through its
strong relationships with, value-added resellers, distributors and storage integrators.
Key responsibilities:
• Identify the opportunities and submit necessary quotes.
• Preparation of Quotes & tenders for Sales Enquiries and follow-up for closure.
• Follow-up for the enquiries, Order status and payments.
• Preparation of internal sale order for the Purchase Orders received.
• Arranging Deliveries for all Export Consignments with necessary documentation.
• Routing Purchase Bills to Accounts after due checks.
• Co-Ordination with finance for releasing orders, preparation of advance cheques, placing cheque
indents for clearing the dues & outstanding payments.
• Ensuring Maintenance of relevant files & records pertaining to ISO, Projects, Vendors Customers, etc.
• Online Filing of Taxes monthly (i.e., VAT & CST Returns)
• Also handled NSIC and MSME registrations for the company.
Organisation : ZEN 3 info solutions (BPO)
Period : Jan 2006 – Nov 2009
Job profile : Customer Service Representative
Zen3 is a leading software solutions group developing innovative solutions for media, travel and technology
industries. Zen3 is a Teletext owned brand in Europe, India and the US providing technology solutions to Fortune
500 companies With over 12 years of online travel experience, They offers travel packages , Best deals ,deliver
real-time availability, pricing and booking of cruises, hotels, flights and ancillaries for business and leisure travel.
E-Guru, Media travel, ZEN3 now known as Teletext holidays
Key responsibilities:
• Handling inbound calls
• Selling holidays
• helping customers to find a suitable package holiday or to plan
• checking availability of the chosen holiday
• Meeting profit or sales targets
• Making Taylor made holiday packages
• Cruise lines
Organisation : Concen Tek Pvt. Ltd (BPO)
Period : Jan, 2004 – Jan 2006
3. Job profile : Contact Centre Trainee for sales
Concentek Is a outbound BPO in to financial marketing of products and services.
Key responsibilities:
• Generating leads for mobile phone packages of various service providers of USA
• Follow-up for closures.
Organisation : Frontier Business Systems Pvt. Ltd
Period : Jan 2003 – Dec 2003
Job profile : Front Office Executive cum Tele-sales and Customer Service:
Frontier Business systems (P) Ltd established in 1994, Frontier has invested considerably in automating its
business processes and internally maintains a state-of-the-art IT infrastructure for operational effectiveness.
Frontier is organized into SBU’s . Each SBU is run by professionals with experience, expertise and competence in
their respective businesses
Key Functional Areas
• Basic front office responsibilities along with handling customer calls.
• Assigning Service calls to Service teams
• Developing new customer / prospect list by tele-calling.
SKILLS
IT Skills MS Office (Word, PowerPoint & Excel)
Languages English, Telugu, Hindi
Human Resources functions Recruitment, Payroll, Performance management, Training, HR Policies
QUALIFICATION
Bachelor of Commerce (B.Com.) - From Osmania University (Passed in 2002).
PERSONAL INTERESTS
• Travelling
• Reading
PERSONAL DETAILS
Date of Birth : 19th
Oct 1981
Address : 4-3-45/2, Chand Khan Street,
Old Boiguda, Secunderabad - 500008