Venus L. McGuire is seeking a manager position with over 17 years of leadership experience. She has strong communication, organizational, and problem-solving skills. Currently, she is the Store Manager of the Grayson College Bookstore where she oversees all aspects of store operations, supervises staff, and maintains budgets and financial goals.

1. VENUS L. MCGUIRE
Garland TX 75044
(903) 624-0353
venuslmcguire@gmail.com
A manager of people with more than 17 years of leadership experience; eager and willing to
learn new skills, take on challenges, and complete any education necessary for career growth.
Possess innate ability to motivate employees to provide exceptional customer service.
Outstanding communication and listening skills; resulting in client/customer confidence.
SUMMARY OF SKILLS
 Dependable, organized, flexible and accomplished with strong communication and
documentation skills.
 Strong collaborator, able to work well in a diversified setting across disciplines
 Proficient in planning and executing special projects and trainings during time-critical
environments
 Qualified and accustomed to handling sensitive, confidential records and maintaining
customer/employee privacy
 Proficient in troubleshooting and problem solving customer/employee issues
 Coordinate, facilitate and participate in staff trainings as well as department and leadership
meetings.
 Address customer inquiries, interpret and deliver information, propose suggestions, provide
guidance, identify, investigate and negotiate conflicts
 New Store Transitions – travel to assist with transitioning new stores by installing new
equipment, setting up store and hiring/training new associates.
EMPLOYMENT HISTORY
Follett Higher Education Group February 2013 – Present
October 2014 Present
Grayson College Bookstore
Store Manager
 Responsible for managing all functions of the bookstore and Cafe including budgets
and financial goals, service levels, policy administration, employment, supervision and
development of store staff, maintenance of sales and inventory records.
 Maximum exposure to all levels of management, including Regional Managers, and
Group Vice Presidents in daily operations of the business.
 Interface with faculty, staff, and school administrators to ensure good campus
relations.
 Provides input on budget estimates for the year and analyzes store financials to
determine store and department performance and adjusts unfavorable categories.
 Approves and analyzes store markups, markdowns and write-offs to ensure they are
within company guidelines.

2.  Responsible for running GC Perks Proudly Serving Starbucks Cafe
 Supervises associates including scheduling, evaluating and delegating work to ensure
that department meets / exceeds company standards.
 Responsible for preparing food and beverages on a daily basis while maintaining a
clean environment for food preparation at Starbucks -- Proudly Serving location
 Ensures that all Food Service guidelines, both company and Starbucks, and local, state
and federal regulations are being followed.
 Ensures merchandise is managed in accordance with company policies and
management directives. Ensures pricing and inventory integrity.
Texas Woman’s University - Co-Store Manager
Floating Manager within region
University of North Texas - Manager, Campus Technology Center
Best Buy Inc.
October 2005 – February 2013
 Operations Manager
 Operations Supervisor
 Process Supervisor
 Hiring Training Coordinator
 Best Buy For Business Customer
Service Senior
 Community Relations Liaison
 Employee Engagement Captain
Sherman Independent School District
October 1992 – October 2005
Administrative Assistant for Director of Special Education / Health Service
 Support all Special Programs including Special Education, Vision Services, deaf Ed
Services and Speech/Language Services
 Technology Support for Special Services
 Medicaid Clerk
 Office Manager
EDUCATION HISTORY
Grayson County College – Extended Studies
International Business College - Graduate 1991- Executive Secretary.
Awards Include: 1 Step Higher Award, Perfect Attendance Award, Typing Award, Honor
Society
Extra Curricular Activities - President of the Student Council, Student Events Coordinator, and
Editor of the campus newsletter, student mentor and March of Dimes volunteer
References and Community Involvement information available upon request.