Growing brokerage firm in Midtown Manhattan is seeking a HR Business Partner. Financial Services experience desired. Experience partnering with sales team preferred.
Growing brokerage firm in Midtown Manhattan is seeking a HR Business Partner. Financial Services experience desired. Experience partnering with sales team preferred.
Building strong relationships with our ever-expanding client base. They work on the front line to ensure that every estimate and order is handled professionally and meets the quality expectations of our clients.
- Establish and build client relationships
- Efficient order-taking and job analysis
- Quality Assurance -- final quality check
- Coordination of files for accuracy in reordering
Under the direction of the Customer Service Manager, the Customer Service Representative serves as the primary contact for external and internal customers, is responsible for making judgements and discretionary decisions that affect the operations of the organization and effectively communicates those judgements and decisions to the customer. The Customer Service Representative is also responsible for appropriately communicating customer requirements to the manufacturing team, in accordance with company policies and procedures.
The supervisor is often responsible to represent the employee's requests and to management, along with also representing the employee's case for deserving a reward. For example, if an employee deserves a promotion, the supervisor often must justify the case for promotion to the supervisor's supervisor, as well. If the employee has a rather unique personal situation that warrants special consideration by the rest of management, the supervisor must explain this situation and how it can be handled. It's not unusual for employees to sometimes see the supervisor as part of "management" while at other times seeing the supervisor as a personal friend. Develop a strategy the team will use to reach its goal
1. TINA TULLOCH
Miami Gardens, FL 33056 717. 406. 9015 Tina.tulloch@yahoo.com www.linkedin.com/in/tina-tulloch-16b8b6124
Advisement and Career Services
Recent graduate with a degree in Business Administration and several years’ experience supporting business
efforts in an administrative capacity. A motivated young professional with an aptitude for innovation and
creative problem solving. Communicative and personable, will learn and adapt quickly, follow direction, and
serve internal and external customers with poise and professionalism.
Areas of Expertise
Customer Interactions Retail Sales Customer Service
Project Participation Office Administration Business Technology
Microsoft Office Conflict Resolution Social Media
EDUCATION
Bachelor of Science in Business Administration | Millersville University, Millersville, PA, 2016
Coursework: Accounting, Business Finance, Marketing, Human Resources, Strategic Planning, Cost Controls
Associate of Arts in Business Administration | Harrisburg Community College, Harrisburg, PA, 2013
Coursework: Accounting, Business Finance, Marketing, Human Resources, Strategic Planning, Cost Controls
Awards & Distinctions
Outstanding Achievement Award – English 101, Graduated with Honors, Represented Harrisburg Community College
Award Ceremony
EXPERIENCE HIGHLIGHTS
MCDONALD’S PRIVATE FRANCHISE,Millersville, PA, 2010-2016
Crew Trainer
Increased sales, promoted loyalty, trained new staff members and mentored preexisting crew members to
ensure the best possible support for the customers. Used and cleaned a wide array of tools and equipment in
order to ensure high quality of hygiene. Conducted self in a professional and friendly manner at all times,
particularly while promptly addressing customer complaints.
Key Accomplishments:
Increased customer loyalty by providing quality service for about 200 customers per day.
Supported administrative efforts by performing general office duties for the location.
SAMPAR’S CASH & CARRYLTD.,Kingston, Jamaica, Summer 2010-2012
Administrative Assistant
Succeeded in a broad range of administrative duties to facilitate daily business such as filing, data entry, mail
sorting, advertisement posting, and more. Ensured customer loyalty by offering friendly and helpful support
in response to customer inquiries and the provision of general support to customers. Conducted other duties
as requested by management.
Key Accomplishments:
Dramatically increased internal organization by developing and maintaining a filing system.
Increased company collaboration efforts by scheduling regular meetings and appointments.
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