1. WILLIAM MARK FLOYD
141 Old Orange Park Rd. #84
Orange Park, Fl 32073
904 – 673 – 3274
wmfloyd43@yahoo.com
SUMMARY OF QUALIFICATIONS
Shift Leader and Military Veteran offering 10 years of experience management, inventory control management, and
logistics in the military and private sector. Lead 7 employees on accurately fulfilling outbound shipments to PSS Global,
GulfSouth and SSG facilities; ensuring product are delivered in a timely manner and exceeds customer expectations.
Served as Assisted Security Manager responsible for assisting military personnel in preparing security background
investigations documents; successfully maintained Top Security military clearance for 20 years and Selected as Employee
of the Month four times in 2 years. Recognized for early completion of refurbishment and overhaul of nuclear
submarines; resulting in 3 weeks ahead of schedule. Possess a comprehensive background in training / development,
operations management, and procurement derived from 20 years in the United States Navy and 7 years in warehouse
operations. Career supported by extensive training the United States Navy.
Areas of Expertise:
 Certified Forklift Operator  Emergency Action Plans  PersonalProtective Equipment
 OSHA
 Toxic & Hazardous
Materials
 HazMat General Awareness
 JD Edwards Inventory
Management System
 SAP
 Project Management
 Microsoft Word, Power Point, Excel
 UPS/FedEx Shipping
PROFESSIONAL EXPERIENCE
2AM Group , Jacksonville,Florida 2014 – 2015
Claims Processing Specialist (2014 – 2015)
Manage timely and accurate processing of claims for damaged or incorrect automotive parts shipped from Germany.
 Maintained Excel Spreadsheet for Inbound shipments of parts from Overseas and Air.
 Processed Claims using SAP for damaged, defective, and wrong part shipments.
 Followed up on disposition of claims daily and reconciled inventory accordingly.
 Coordinated Domestic inbound shipments and prepared manifest for inbound receiving.
 Prepared return shipments to Germany to ensure they comply with export and customs regulations.
PSS World Medical, Jacksonville, Florida 2007 – 2012
Outbound Shift Leader (2010 – 2012)
Lead 7 employees on accurately fulfilling outbound shipment to PSS Global, GulfSouth, and SSG facilities in a timely
manner to meet and exceed customer expectations.
 Communicated with Procurement Specialist on a daily basis to coordinate the order fulfillment process;
identifying cost saving opportunities
 Printed all orders for pulling and prepare bill of ladings
 Scheduled shipment of inbound and outbound orders
 Conduct Cycled Counts to maintain accurate inventory
 Resolved logistical conflicts; while forecasting labor requirement based on order demand
 Maintained inventory bin verification and first – in –first out (FIFO) methodology
 Filled backorder for outbound shipment to medical facilities via UPS and FedEx
 Verified inventory computations by comparing them to physical counts of stock, and investigate discrepancies or
adjust errors
 Determined proper storage methods, identification, and stock location based on turnover, environmental factors,
and physical capabilities of facilities.
 Actively seeked opportunities to improve operation processes in support the LEAN Journey

2. MILITARY EXPERIENCE
United States Navy, Kings Bay, GA 1987 – 2007
Electronic Technician ChiefOfficer
Supervised a team of 7 instructors; meeting the training requirements of each service member; conducting and
coordinating performance evaluations, coordinating work schedules, personnel development, and career counseling.
 Maintained equipment necessary for the safe navigation and operation of a nuclear submarine
 As Assistant Security Manager, responsible for assisting military personnel in preparing security background
investigation documents. Successfully maintained Top Secret military clearance for 20 years
 Served As Sail Coordinator; recognized for early completion of refurbishment and overhaul of nuclear submarine
3 weeks ahead of schedule
EDUCATION/TRAINING
Medical Assistant, Everest University – September 2013
Florida State College of Jacksonville-currently enrolled
(Supply Chain Logistics Management)
CERTIFICATIONS
Certified Medical Assistant
Basic Life Support
AWARDS
Good Conduct Medals for Honorable Service (6x)
Navy – Marine Corps Achievement Medals (5x)