1. Aja Morgan
1004 Redstart Ave.
Chesapeake, VA 23324
757-374-1000
Amdamore920@gmail.com
SUMMARY An adaptable, effective, and analytical professional with the ability to
assess company weakness and implement strategic action plans in order
to reorient and surpass given performance standards within the
company. Excelling in communication, capable of motivating teams of
40+ through initiative, enthusiasm, and perseverance.
PROFESSIONAL
EXPERIENCE
Chuck E. Cheese’s locations in Chesapeake, Hampton, and Portsmouth,
Virginia
Assistant General Manager 2012-Present
Opening Coordinator 2011-2012
Cast Member and Party Host 2007-2011
 Joined company in entry level role, advancing to management
after demonstrating superior operations, management skills,
culminating in the present secondary managerial oversight of a
$1.7M family themed entertainment restaurant.
 Recruits, interviews, and hires staff based off of aptitude and
attitude, applying individual strengths to ensure maximum
productivity and teamwork.
 Trains service staff to enhance customer service experience and
increase profits through suggestive selling techniques.
 Conduct routine inventory checks and order food and
merchandise as needed for the store.
 Secondary accountability for inventory, budgeting, cost control,
and general accounting.
 Responsible for daily cash handling operations and all cash on
hand.
 Accountable for scheduling and maintaining labor guidelines
within the store in order to provide exemplary customer service
as well as continuing to enhance store profit.
 Personally address customer complaints received in store, via
phone, and internet.
 After being transferred to Hampton Chuck E. Cheese’s store
helped maintain expenses below budget through accurate
planning, strategic purchasing, waste-reduction, and cost-
effective operating procedures resulting in exceeding
controllable profit goals.
 ServSafe Certified

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EDUCATION WESTERN BRANCH HIGH SCHOOL
2008 Graduate with a 3.8 GPA. Advanced diploma. Certification in business.
TECHNICAL
PROFICIENCY
Microsoft Excel 2010, Microsoft Word 2013, WPM 50+
REFERENCES CRYSTAL DOUGHTIE
General Manager, Chuck E. Cheese
757-644-7015
LISA CHRISTOFFERSON
Area Director, Chuck E. Cheese
757-435-3152