This document is a resume for Aaron R. Sykes, who is seeking a business management position. It summarizes his qualifications, including over 25 years of experience in warehouse management, plumbing sales, and small business ownership. He possesses strong leadership, communication, and problem-solving skills. His resume details his educational background and provides contact information.

1. Aaron R. Sykes
PO Box 1541
Owings Mills, Maryland 21117
410-361-1844
sykesaaronsykes@hotmail.com
OBJECTIVE
Hard working business management graduate with proven leadership and
organizational skills seeking a position with a company to apply my abilities as well as
my skills at the same time gaining further experience while enhancing the company’s
productivity and reputation.
SUMMARY& QUALIFICATIONS
 Highly effective in promoting a positive, productive environment.
 Good eye for detail; well organized, skilled in setting priorities.
 Resourceful and self-confident; can get the job done, and do it well.
 Strong interpersonal and communication skills.
 Remain calm and work well under demanding conditions.
 Proven record of innovative and effective staff development.
 Strong commitment, vision and leadership.
 Innovative in designing and carrying out projects.
 Highly motivated to achieve set goals.
 Successful in mastering new skills through hands-on experience.
 Effective problem solver; thorough researcher.
 Well organized and focused in coordinating projects.
 Strong analytical, writing and research skills.
 Conscientious with detail.
 Equally effective working independently and in cooperation with others
WORK HISTORY
April/2010- Present =Owner of SYKESONESOURCE Reisterstown, MD
 Install residential plumbing fixtures, water heaters, sinks, tubs, shower, toilets,
and unclog drains.
 Provide assistance with replacing lighting fixtures, hauling, and light maintenance
to the home.

2. 2016-Present
Team Member
FedEx Office Baltimore, MD
 Follows instructions of supervisors and assists other team members in
performing center functions
 Assists in the training of center train members
 Provides customer expertise in printing, signs and graphics and shipping product
lines and can recommend appropriate FedEx Office products and services
 Provides an outstanding customer services experience by using consultative
skills to anticipate, and find solution to meet customer needs.
 Assembles parcels and prepares goods for shipping and wrapping items in
insulation, inserting items into shipping containers, weighing packages, and
affixing labels to parcels
 Maintains a safe, clean and orderly retail center
 Ensures confidentially of customer data and careful handling of documents,
media, and packages
 Performs multiple tasks at the same time
 Looks for opportunities to improve knowledge and skills within the retail center
 Adheres to all FedEx office team member and retail center standards, as outlined
in the team member handbook
1993-2016
Crew Leader
McCormick & Company, Inc, Hunt Valley, MD
 Responsible for overseeing and leading daily warehouse operations with the
ability to perform warehouse technician I-V job duties as needed.
 Will ensure overall performance of warehouse team and meet objectives for
quality, safety, sanitation, GMP’s, customer service, process reliability and will be
involved in leading high performance.
 Distributes daily workload to fulfill department goals and requirements.
 Responsible for coaching, developing and mentoring team members to ensure
individual team success.
 Scheduling team vacations and arranging for man power coverage.
 Daily communication with supervisor and other crew leaders.
 Ensuring product meets quality standards.
 Facilitates and leads continuous improvement initiatives.
 Excellent organizational skills with the ability to prioritize, lead, and empower
team members in a fast paced, ever changing environment.
 Investigates and communicates root cause analysis for warehouse failures,
including recommendations and implementing solutions.
 Coordinate teamwork among team members.
 Leading meetings for production tracking, problem solving and team
development.
 Support and Lead the growth of McCormick’s High Performance Work System.
 SAP System Knowledge

3. 2000-2010
Plumbing Sales Associate
Home Depot, Cockeysville, MD
 Provide fast, friendly service
 Actively seek out customers on the racetrack and in the aisles
 Offer a friendly greeting. Smile, and make eye contact with customers
 Ask open ended questions about customer's projects in order to determine their
needs and level of expertise
 Show enthusiasm with the customer
 when necessary, handle several customers at once
 Thank customers for shopping at The Home Depot
 Follow up with customers via telephone when appropriate
 Answer questions about merchandise for the customer's level of expertise
 Escort customers to appropriate merchandise, no matter what department
 Describe features and benefits of merchandise
 Explain the steps needed to complete projects and the products needed
 Assist customers with special orders and installed sales
 Acquire beginner product knowledge in adjacent departments
 Acquire knowledge about cutting keys, ropes, blinds, carpet, wood, and mixing
paint
 Promote services offered at the Special Services Desk, Tool Rental, and Pro
Desk
 has knowledge of other Home Depot companies and how to best recommend
them
 Is knowledgeable about products and services offered by The Home Depot
EDUCATION
2003-2010
BA Business Management Administration
Strayer University, Owings Mills, MD
1986-1989
Diploma
Owings Mills High School
TRAININGS
CPR & First Aid
First Responder Enhancement Training
Dangerous Goods in Ground and Air Transportation, to include Security awareness
Forklift Certified
Spill Responder Training
Blood Bourne Pathogens

4. REFERENCES AVAILABLE UPON REQUEST