Dave Awer has over 25 years of experience in training, customer service, human resources, safety management, and operations management. He has held several roles at United Parcel Service including Operations Manager, Comprehensive Health and Safety Process Manager, Area Human Resources Manager, Training Manager - Human Resources, Operations Supervisor, and Supervisor. He is skilled in organization, time management, prioritization, delegation, employee development, cost reduction, quality control, and resolving critical issues.

1. Dave Awer daveawer@hotmail.com
313 Pitt Street || South Plainfield, NJ 07080 (201)-220-1684
SUMMARY OF QUALIFICATIONS
Self-directed and results-oriented professional offering a proven career history of 25+ years in training, customer
service, human resources, safety management, and operations management. Remarkably detail-oriented with a
strong work ethic and broad-based experience. Provide organizational leadership and exhibit talent in organization,
time management, prioritization, and delegation. Fully committed to enhancing operations through training and HR
management programs in: employee development, cost reduction, multi-tasking, quality control, and resolution of
critical issues in a timely manner. Equipped with an excellent work ethic, a strong sense of responsibility and
leadership, and a commendable HR management track record of leading employee training programs.
PROFESSIONAL EXPERIENCE
United Parcel Service Secaucus, NJ / Edison, NJ
Operations Manager 2005 – 2009, 2012 – Present
 Sustain and enhance a customer-first culture with a heavy emphasis on accountability and performance.
 Control all aspects of P&L, payroll, and facility maintenance. Manage all shipping and receiving, HR,
accounting, and business operations. Inspect departments to insure adherence to established policies.
Comprehensive Health and Safety Process Manager (CHSP) 2011 – 2012
 Ensured that facility meets/exceeds all requirements pertaining to strict safety policies and procedures.
 Conducted accident investigations for all work-related accidents while determining root cause analysis.
 Managed field safety within assigned domain. Conducted safety audits and lead company safety meetings.
 Management recognized for team results for continued success in hub operations 3 times in the last year.
Area Human Resources Manager 2010 – 2011
 Established process improvements for training modules and programs used to promote new initiatives.
 Created and developed new and innovative training initiatives to promote customer service and goodwill.
 Successfully monitored the "pulse" of the employees to ensure a high level of employee productivity.
 Demonstrated ability to understand business goals and recommend new approaches, policies, and
procedures to effect continual improvements in employee development within the company via training.
Training Manager – Human Resources 2009 – 2010
 Set training standards and goals, and helped establish new policies and procedures to carry them out.
 Experienced in initiating intensive employee training as well as many quality improvement programs.
 Collected, analyzed, and evaluated training data to formulate and improve future operational training.
 Reinforced UPS vision and goals for teamwork – inspiring and motivating teams to achieve excellence.
Operations Supervisor 1998 – 2005
 Leveraged substantial knowledge to maintain full compliance with organizational rules and procedures.
 Understood business goals and recommend new approaches, policies, and procedures to effect continual
improvements in organizational objectives, productivity, and development of staff within the company
Supervisor 1989 – 1998
 Followed-up on employee initiatives to insure retention, quality control, and continuous improvement.
 Worked with trainers to develop training standards that engaged employees in career development.
EDUCATION
Phoenix University / Thomas Edison University – Coursework in General Studies
CERTIFICATIONS
Hub Managers Workshop, Hub School Certification, Manager Leadership School, Labor Relations