The document is a resume for Lourdes Ortiz. It outlines her objective to obtain a retail position where she can utilize her sales experience. It then provides details of her education at SUNY Purchase College and SUNY Westchester Community College. The bulk of the resume focuses on describing her relevant retail and customer service experience, including roles as a Shift Supervisor and Head Cashier at CVS pharmacy from 2008 to 2015. It highlights skills in operating cash registers, stocking merchandise, and providing excellent customer service.