The document provides a summary of Alexis Williams' work experience and qualifications. It lists several customer service and retail roles held from 2012 to the present in Washington DC and Maryland areas. Key responsibilities included cash handling, stocking, food preparation, customer service and sales. Core strengths highlighted are cash accuracy, organization, multi-tasking, communication, problem solving and customer service skills. The document aims to demonstrate a career focused on providing excellent customer service across multiple retail and food service roles.

1. 09/2015 to Current
Washington , DC
02/2015 to 09/2015
Oxon Hill, MD
ALEXIS K WILLIAMS
Career Overview
To obtain a position, where there is the potential for professional growth, utilizing my customer service skills.
Core Strengths
Cash handling accuracy
Organized
Excellent multi-tasker
Strong communication skills
Flexible schedule
Negotiation competency
Troubleshooting skills
Strong organizational skills
High customer service standards
Excellent verbal communication
Enthusiasm
Mathematical strengths
Strong problem solving ability
Courteous demeanor
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Managed call flow with up to [4] calls in queue per minute.
Hospitality
Managed front desk operations with a staff of four.
Retail
Supervision
Supervised team of three staff members.
Work Experience
Sales Associate
Walgreens
Assessed customer needs and responded to questions.
Cleaned and straightened work area.
Issued receipts for purchases and gifts.
Organized register supplies.
Worked with customer service to resolve issues.
Unboxed new merchandise.
Operated cash register with proficiency.
Provided professional and courteous service at all times.
Worked overtime shifts during busy periods.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Cross-trained and provided back-up for other customer service representatives when needed.
Replenished merchandise shelves with items from the stockroom.
Sales Associate
Ocean Beauty
1419 Elkwood Lane Apt.301, Capitol Heights, MD 20743 | H: (202)308-2332 | alexiswilliams683@gmail.com

2. 01/2014 to 08/2014
Lanham, MD
06/2013 to 10/2013
03/2012 to 08/2012
Educated guests on proper hair care.
Recommended home care hair regimens and treatments.
Selected hair colors based on customer preference.
Operated cash register to receive payments from customers.
Kept current on hair products and their chemical composition, structure and properties.
Created repeat business by developing long-term relationships with regular customers.
Gained a solid expertise working with artificial hair.
Team member
Firehouse Subs
Assisted co-workers.
Cleaned and prepared various foods for cooking or serving
Cleaned bars, work areas, and tables
Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
Responsible for daily set up of five stations.
Executed various kitchen stations and assisted with, meat, fish, saute or pantry Placed food servings on plates and
trays according to orders or instructions
Portioned and wrapped food
Prepared a variety of foods according to customers' orders or supervisors' instructions
Washed, peeled, cut, and seeded fruits and vegetables
Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment
Ensured first-in-first-out system with all ingredients labeled and stored properly
Maintained a professional tone at all times, including during peak rush hours.
Sales Associate
Sears Holdings Corp
Provide Excellent customer service.
Complete sales and service transactions efficiently and accurately.
Sign customers up for the SYWR program.
Sale the Replacement program to customers on eligible items.
Resolve any customer related issues that may arise on the sales floor.
Keep the frontline clean and in order, by collecting any items that customers leave behind and making sure that
they're placed in the re-shop cart to go back onto the merchandise floor.
Re-Stock frontline supplies at each register.
Understands and processes Lottery Transactions.
Process returns on a continual basis.
Maintain the Money draw and issue money to cashiers for their registers, as well as collecting their rounds and
draws at the End of their shift.
Process Online orders to be closed out of the system.
Crew Member
McDonalds Corporation
Maintained high standards of customer service during high-volume, fast-paced operations.
Communicated clearly and positively with coworkers and management.
Handled cash and credit transactions quickly and accurately.
Provided outstanding customer service to customers.
Maintained clear and orderly checkout areas.
Abided by all company policies and procedures to ensure that every customer felt like a valued guest.
Built loyal clientele through friendly interactions and consistent appreciation.
Took initiative to find extra tasks when scheduled duties were completed.
Educational Background

3. June 2012High School Graduate
Laurel High School
References
References: Available upon request
Skills
Cash handling
Shipping and receiving
Professional and friendly
Careful and active listener
Multi-tasking