Tu H. Le has over 10 years of experience in retail, sales, and inventory roles. She is currently an Assistant Store Manager at Dollar Tree, where she oversees daily operations, supervises associates, handles inventory and ordering, and communicates with other managers. Previously, she held roles such as Pricing Associate at Macy's, Inventory Associate at WIS Inc., and Sales Associate at JCPenney, where she gained experience in areas like pricing, inventory management, customer service, and sales. She is proficient in Microsoft Office, databases, and other technology used in retail environments.

1. Tu H. Le
347-257-3188 Somboreguy@aol.com
Objective
To obtain a long-term position where I can put my skills, experience, and education to good use.
Education
-Christopher Columbus HS.
-Mercy College Bachelor of Science in Business Administration.
Store Assistant - Private Westchester Store 2011-2013
-Cashier, cash handling.
-Fixtures and lighting maintenance
-Cleaning and store recovery.
-Customer service and shrinkage prevention.
-Receive merchandise, check for shipment logistics.
-Work with manager to optimize scheduling and supervise junior associates.
Independent Consultant - AFLAC 2013-2014
-Identify and prospect potential customers.
-Provide product knowledge and promotions.
-Connect to customers, create and drive sales.
-Filing, record keeping, and data base management.
-Keep up with new changes to policies and procedures.
Sales Associate - JCPenney2014-2015
-Provide product knowledge and promotions.
-Operate registers, drive sales.
-Work as part of a team.
-Connect with and communicate with customers.
-Tidy up the sales floor, fitting rooms, and store.

2. -Replenish the store with products.
Pricing Associate - Macy's 2015-2016
-Check current prices of all merchandises.
-Operate terminals and store devices, create signs, labels, and tickets with appropriate prices.
-Change price signs and markdown merchandises with corrected prices.
-Work as a team, train and supervise junior associates.
-Make verbal and written reports.
-Communicate with store managers on the most optimum approach to store operations, such as
scheduling hours, staffing, presenting the correct promoted products, etc.
-Aid other departments when appropriate with restocking the sales floor, helping the receiving
team move merchandises from trucks to the stockrooms and sales floor, and moving
merchandises and fixtures around to their proper destinations.
InventoryAssociate – WIS Inc. 2016-2017
-Check and quantify inventory volumes.
-Communicate with mangers and coworkers to keep accurate records and avoid failed audits.
-Operate terminals and report on ticket ranges.
Assistant Store Manager – Dollar Tree 2017-Current
-Open and close store, including cash handling and system start-ups.
-Ensures store’s daily operations flows smoothly by supervising associates and distributing
proper tasks.
-Receive new inventory daily and prepare proper paperwork for vendors.
-Maintain store front by giving stocking, cleaning, recovery, and cashiering tasks to associates
as necessary as well as doing store damages daily.
-Prepare proper order of store goods, including sales products, store uses, and frozen food.
-Maintain store safe and proper cash handling to ensure accuracy and no discrepancies.
-Ensure accurate inventory via pack-away products.
-Communicate as necessary with other managers on store procedures for the day, weekly
events, necessary tasks, and other important functions.
Communication

3. • Ensures clear and active flow of information across horizontal and vertical levels of
management, such as schedules, new policies and procedures, etc.
• Explaining proper roles and duties and assigning them as needed.
• Can communicate in both English and Vietnamese fluently should the occasion arise.
• Experienced in customer service and communication, such engaging consumers in
conversations, listening to people's needs, providing information on special promotions,
discounts, encouraging and driving sales and services, etc.
Skills
• Basic administrative functions, financial assessment, and accounting, such as journaling
and ledgering, bond yield to maturity, cash flow forecasting, and risk vs. return on
investments, scheduling, assessing and implementing proper training, supervising, and
other administrative tasks.
• Experienced in both working as a team and alone, communicating, listening, and writing
to higher and lower levels, as well as multitasking and using an analytical approach to
get the job done.
• Experienced in customer service, sales, and face to face conversations with customers.
• Can operate with minimum supervision once job duties, tasks, and/or responsibilities are
made clear. Experienced in planning and scheduling workload hours and using
technology. General understanding of logistics helps in inventory keeping and prioritizing
tasks.
• Can learn and adapt to new procedures and policies in a short amount of time and have
great attention to detail.
Computer and Technology
• Technologically savvy, and has knowledge of all Microsoft office tools, including the use
of Excel spreadsheets transitions and prerecorded PowerPoint to help aid in making
financial analysis.
• Experienced with information technology, record keeping, as well as data entries, and
can do so for long hours at 60 wpm.

4. • Experienced with utilizing various company programs and systems, databases, as well
as general technology such as smartphones, computers, and social networking to
provide customers with information on product promotions, knowledge, and so on.