Konnor Kwapisz is a senior shop manager with over 5 years of experience managing retail betting shops for PaddyPower and Gala Coral Bookmakers. His responsibilities have included staff development, recruitment, disciplinary procedures, meeting sales targets, cash handling, and ensuring high customer service and store standards. Prior to retail management, Kwapisz worked as an assistant baker at Tesco. He is seeking a management position that offers career development and rewards top performance.

1. Konnor Kwapisz
Retail
SeniorShop Manager
PersonalSummary:
Work History:
PaddyPower Senior ShopManager/DTC
(District trainingco-ordinator) –Aberdeen
June 2015 – Present
Duties include:
 Assistingthe DistrictMangerwithall
aspectsof recruitmentand
disciplinary acrossthe area
 Staff development
 To leadby example
 Runningdayto day shopoperations
 Store standards
 Enforcingstrictrulesand regulations
 Influencingothers
 Facilitatingtrainingevents
 Holding inductions
 Newideastoincrease business
 Customeracquisition
all aspectsof recruitment,
disciplinaryandworkingwithdistrict
managerto improve
 Made leadrole forarea
 Work ina fastpaced,demanding
workenvironment stayingcalm
GALA CORAL BOOKMAKERS – MANAGER
06/13 – 06/15
 Learningall aspectsof recruitment,
disciplinaryand workingwithcluster
managerto improve
 Made leadrole forarea to ensure all
shopsachieve targetandleadby
example
 To leadpromotionsinstore and
delivertargets
 Cash handling
 Hittingall KPI’s
 Making uprota’s
 Deliveringhighlevel customerservice
 Keepontop of store standards
 Runningshopondailybasis
 Make sure my shopteamis briefedon
the dailychangesof a fast paced
industry
 Stock takesandmakingordersfor
shop
 Motivatingandencouragingshop
team
Personal Details:
Konnor Kwapisz
Flat C, 60 Ashvale Place,
Aberdeen,
AB10 6QB
Email: konnobornfree@gmail.com
Mob: 07743594172
A highlycompetitiveprofessional who
possessthe requiredabilitytomotivate,
develop,leadandinspire staff. Usingmy
passion,drive,people skillsandknowledgeI
strive toexceedcompanyandcustomer
expectationswhilemaintaininghighlevels of
performance throughoutmyteam.
I am currentlylookingforapositionthat
offersdevelopmentopportunities,promotes
fromwithinandawardsachievers.

2. Konnor Kwapisz
Retail
SeniorShop Manager
GalaCoral Bookmaker – Deputy Manager
11/11 – 06/13
 To leadpromotionsinstore and
delivertargets
 Cash handling
 Making uprota’s
 Deliveringhighlevel customerservice
 Keepontop of store standardsand
cleaning
 Runningshoponday to day basisand
whenthe managerison holidayor
absent
 Make sure my shopteamis briefedon
the dailychangesof a fast paced
industry
 Stock takesandmakingordersfor
shop
 Motivatingandencouragingshop
team
 Dailybanking
 Manuallysettlingbets
 Work ina fastpaced,demanding
workenvironmentstayingcalm
Tesco 09/09 – 11/11
Assistant Baker
 Customer service
 Handling of cash
 Baking all types of food
 Keepingthe workplace cleanand tidy
 All aspects of plasterboard sheeting
 Measuring, fixing and cutting wood and
metal for partitioning
 Keeping a clean and tidy work place
 Working of drawings
References available on request
Achievements:
Social Media Advertisements and Google
Analytics course – completed 01-01-17
Standard Grades/Qualifications
 English 3
 Maths 3
 History 3
 Tech Studies 3
 Graph Comm 3
 Physics 3
 PE 3
 Level 2SVQ G.B.O (general building
ops)
AREA OF EXPERTISE:
 Communication
 Sales
 People management
 Cash Management
 Recruitment
 Staff Development
 Standards
 Customer Service
Personal Skills:
 Competitive
 Goal orientated
 Development
 Attention to Detail
 Motivating
 Confident
 People Person
 Sales
 Driven