This document is a resume for Ashley Padeni summarizing her professional experience and skills. She has over 5 years of experience in retail and customer service roles, including at Subway, Joann Fabrics, and currently at Advance Auto Parts. Her skills include exceptional customer service, cash handling, inventory management, and proficiency with Microsoft Office and point-of-sale systems. She also has a background in detailed costume and prop design and creation.

1. Padeni.ashley@knights.ucf.edu  2402 Allan Adale Rd. Melbourne, FL 32935 941-448-1027
PROFESSIONAL SUMMARY
Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS
systems and cash handling. Customcommission based quality apparel & prop designer/maker with an eye for fine details and
100% customer satisfaction. Adaptable to different work environments with a business detail mind.
SKILLS
 Creative problem solver  Exceptional communication skills
 Quick learner  Strong client relations
 Proficient in cash management  Credit card processing
 Exceptional customer service  Cash register operations
 Inventory management  Sewer-related experience: Design & Construction
 Multi-tasking strength  High energy
 Hard-working mindset  Team player
 Adaptable learner  Quality-focused
 Honest employee  Attention to detail
 Microsoft Office proficiency  Professional and mature
EDUCATION
Horizons Life Academy
05/2009 High School Diploma
Eastern Florida State College
12/2011 Associate of Arts
EXPERIENCE
Subway 1/2012-10/2013 & 6/2014-1/2015
 Provided friendly and attentive service and exceptional hospitality.
 Consistently offered professional, friendly and engaging service.
 Provided excellent customer service
 Stocked service stations with items such as ice, napkins, and straws
 Helped with preparation, set-up, and service for catering events
 Ensured freshness offood and ingredients by checking for quality, keeping track of old and new items, and rotating
stock
 Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
ASHLEY PADENI

2. 2
Ashley
 Monitored food preparation and serving techniques to ensure that proper procedures were followed
 Stored food in designated containers and storage areas to prevent spoilage
 Operated a POS systemto itemize and complete an average of 75+ customer purchases daily.
 Preformed store opening duties such as: food prep, bread baking, cookie baking, till counts,store stocked and
cleaned
 Provided training to new hires on formula's, prep, and procedures
 Turned down Assistant Managerposition due to personal reasons
Joann Fabrics & Crafts 10/2013-6/2014
 Answered questions regarding the store and its merchandise.
 Greeted customers and ascertained customers' needs.
 Helped customers with questions,problems and complaints in person and via telephone.
 Stocked shelves and supplies and organized displays.
 Organized racks and shelves to maintain the visual appeal of the store.
 Developed positive customer relationships through friendly greetings and excellent service.
 Asked open-ended questions to assesscustomerneeds.
 Operated POS systemwhen needed in order to assist customers in a timelier manner
 Declined promotion to management team for the simple reason of lack of experience-only 2 weeks of employment at
the time
Advance Auto Parts 1/2015-Present
 Completed on-time deliveries by choosing the best and most efficient routes.
 Answered questions regarding the store and its merchandise.
 Greeted customers and ascertained customers' needs.
 Helped customers with questions,problems and complaints in person and via telephone.
 Stocked shelves and supplies and organized displays.
 Organized racks and shelves to maintain the visual appeal of the store.
 Verified that all customers received receipts for purchases.
 Developed positive customer relationships through friendly greetings and excellent service.
 Provided an elevated customer experience to generate a loyal clientèle.
 Routinely answered customer questions regarding merchandise and pricing.
 Assist with Retail/Commercial customers as needed
 Preform inventory management through cycle counts and shipping/receiving
 Stock daily truck deliveries
Hobbies
 Detailed customcostume & prop design/creation for state wide contests and Nation-wide commissions
 Music: Classical, Korean, Japanese
 Language: desire to learn multiple languages,currently learning Japanese
 New Skills