Ramsay Hunt syndrome is caused by reactivation of the varicella zoster virus in the geniculate ganglion, resulting in a peripheral facial nerve palsy accompanied by a rash on the ear or in the mouth. Other cranial nerves are commonly involved as well. The prognosis is worse than Bell's palsy, with persistent weakness observed in 30-50% of untreated patients. Treatment involves a combination of steroids and antiviral agents for longer periods of 2-3 weeks to reduce complications.