Herpes zoster oticus, also known as Ramsay Hunt syndrome type I, is a reactivation of the varicella zoster virus in the geniculate ganglion of the facial nerve and spiral and vestibular ganglia of the VIII nerve, causing a vesicular rash on the ear and facial nerve palsy on the same side. It often causes ear pain and can also involve the eighth nerve resulting in hearing loss, tinnitus, or vertigo. Early treatment within three days with oral acyclovir and prednisone improves outcomes and reduces complications like post-herpetic neuralgia, though elderly patients and those with complete facial palsy have a poorer prognosis.