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Rail Station Passenger Congestion
– the Good, the Bad and the Ugly
Andrew	
  Nash	
  
GreenCityStreets.com	
  
	
  
TRB	
  Annual	
  Mee<ng	
  2015	
  
Workshop	
  194:	
  Rail	
  Sta<on	
  Conges<on	
  
Management	
  and	
  Capacity	
  Expansion	
  
January	
  11,	
  2015	
  
Victoria	
  Sta<on	
  London	
  	
  	
  (photo:	
  Leonie	
  di	
  Vienna	
  on	
  Flickr)	
  
St	
  Pancras	
  Sta<on	
  London	
  
People	
  __________	
  
Space	
  
People	
  __________	
  
Space	
  
Too many
Too little
(1)	
  
Shrink	
  the	
  
passengers	
  
(2)	
  
Increase	
  the	
  
space.	
  
Gent	
  Sint	
  Pieters	
  Sta<on	
  
Antwerp	
  Central	
  Sta<on	
  
Vienna	
  Hauptbahnhof	
  
U-­‐4	
  Budapest	
  
(1)	
  Shrink	
  passengers	
  
Reduce	
  the	
  )me	
  passengers	
  spend	
  in	
  
sta)ons	
  during	
  crowded	
  periods.	
  
Think	
  outside	
  the	
  box	
  
Think	
  outside	
  the	
  box	
  
Station
 
Trip	
  Planning	
  
	
  
	
  
Allow	
  passengers	
  
to	
  choose	
  trains	
  
based	
  on:	
  
	
  
•  Expected	
  demand	
  
•  Peak	
  pricing	
  
	
  
SBB	
  Travel	
  Planner	
  –	
  www.sbb.ch	
  
 
On-­‐line	
  Ticke<ng	
  
	
  
•  Reduce	
  <me	
  
passengers	
  spend	
  
in	
  sta<ons.	
  
•  Reduce	
  space	
  
needed	
  for	
  	
  
selling	
  <ckets.	
  
www.site-­‐project.eu	
  
Informa<on	
  Apps	
  
	
  
•  Enable	
  passengers	
  to	
  
arrive	
  “just	
  in	
  <me”	
  
for	
  their	
  trains.	
  
•  Can	
  you	
  encourage	
  
passengers	
  to	
  wait	
  
at	
  Starbucks?	
  
	
  
Qando	
  applicaCon	
  -­‐	
  Vienna	
  
Ques<ons	
  
	
  
•  Common	
  info	
  apps?	
  
•  Common	
  <cke<ng	
  apps?	
  
•  Apps	
  +	
  real	
  incen<ves?	
  
•  Sta<on	
  wifi	
  (roaming)?	
  
	
  
	
  
SBB	
  mobile	
  app	
  –	
  also	
  
shows	
  expected	
  crowding.	
  
Games	
  
	
  
Influence	
  behaviour	
  
	
  
…	
  shic	
  passengers	
  to	
  
less	
  crowded	
  sta<ons?	
  
	
  
…	
  link	
  to	
  exercise	
  apps?	
  
	
  
Chromaroma	
  (London)	
  
hHp://wearemudlark.com/projects/chromaroma/	
  
 
Schedule	
  
	
  
• Does	
  your	
  schedule	
  
encourage	
  passengers	
  
to	
  wait	
  in	
  sta<ons?	
  
• Direct	
  trains	
  or	
  
transfers?	
  
Control	
  
	
  
Can	
  you	
  meter	
  the	
  
number	
  of	
  passengers	
  
using	
  your	
  sta<on?	
  
	
  
	
  
	
  
	
  
	
  
	
  Wiener	
  Linien	
  
	
  U2	
  StaCon	
  Stadion	
  
Austrian	
  InsCtute	
  of	
  Technology	
  
(2)	
  Increase	
  space	
  
(2)	
  Increase	
  	
  	
  	
  	
  	
  space	
  
effective
Analysis	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
TRB:	
  Transit	
  Capacity	
  and	
  
Quality	
  of	
  Service	
  Manual	
  
Part	
  7	
  –	
  Stop,	
  StaCon,	
  and	
  
Terminal	
  Capacity	
  
SimulaCon	
  slide	
  
Pedestrian	
  Simula<on	
  Programs	
  (example)	
  
Effec<ve	
  space	
  
•  Eliminate	
  boflenecks	
  
•  Op<mize	
  furniture	
  
•  Remove	
  unnecessary	
  
items	
  
SBB	
  Bern	
  Hauptbahnhof	
  
Plahorm	
  screens	
  increase	
  effec<ve	
  space.	
  
	
  
London	
  Bridge	
  staCon	
  (photo:	
  Chris	
  Sampson,	
  on	
  Flickr)	
  
Channelling	
  pedestrians	
  (good?	
  Bad?).	
  
	
  
Budapest	
  Metro	
  transfer	
  corridor	
  
Escalators	
  move	
  passengers	
  off	
  plahorms.	
  
	
  
Zurich	
  HB	
  Lowenstrasse	
  StaCon	
  –	
  three	
  are	
  beHer	
  than	
  two!	
  
Befer	
  escalators:	
  
•  walk	
  right	
  
•  maintenance	
  
•  ramps	
  
	
  
Zurich,	
  Vienna,	
  Vitoria-­‐Gasteiz	
  
Extra	
  exits	
  encourage	
  passengers	
  to	
  
s p r e a d 	
   o u t 	
  on	
  the	
  plahorm.	
  
	
  
Bern	
  Hauptbahnhof:	
  new	
  exit	
  built	
  as	
  part	
  of	
  Bahn2000	
  program.	
  
Trade-­‐off:	
  Spending	
  money	
  in	
  sta<ons	
  can	
  …	
  
…	
  save	
  money	
  on	
  the	
  network.	
  
	
  
SMA+	
  Partner:	
  impact	
  of	
  increased	
  staCon	
  dwell	
  Cme	
  on	
  Takahrplan.	
  
Trade-­‐off:	
  Through	
  sta<ons	
  reduce	
  passenger	
  
conges<on	
  and	
  significantly	
  improve	
  service.	
  
	
  
Malmo	
  Sweden:	
  Citytunneln	
  Project	
  
Trade-­‐off:	
  sta<ons	
  as	
  shopping	
  centres:	
  revenue	
  
versus	
  more	
  conges<on?	
  
	
  
Leipzig	
  Hauptbahnhof	
  (photo:	
  pilot_micha	
  flickr)	
  
People	
  __________	
  
Space	
  
Time Spend
Effective
Andrew	
  Nash	
  helps	
  clients	
  design	
  and	
  manage	
  
innovaCve	
  public	
  transport,	
  railway,	
  urban	
  
planning	
  and	
  acCve	
  transport	
  projects.	
  Current	
  
work	
  includes	
  greencitystreets.com	
  (using	
  
informaCon	
  technology	
  for	
  beHer	
  public	
  
parCcipaCon),	
  open	
  source	
  railway	
  dispatching	
  
applicaCons,	
  public	
  transport	
  planning	
  and	
  
acCve	
  transport	
  projects.	
  See	
  andynash.com	
  
for	
  details	
  and	
  contact	
  informaCon.	
  

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