SlideShare a Scribd company logo
SCOPE MANAGEMENT
Chapter 5
2
CHAPTER 5
LEARNING OBJECTIVES
After completing this chapter, you should be able to:
1. Understand the importance of scope management for
project success.
2. Understand the significance of developing a scope
statement.
3. Construct a Work Breakdown Structure for a project.
4. Develop a Responsibility Assignment Matrix for a
project.
5. Describe the roles of changes and configuration
management in assessing project scope.
5-2
3
PMBOK CORE CONCEPTS
Project Management Body of Knowledge (PMBoK) covered in
this chapter includes:
1. Develop Project Charter (PMBoK 4.1)
2. Plan Scope Management (PMBoK 5.1)
3. Collect Requirements (PMBoK 5.2)
4. Define Scope (PMBoK 5.3)
5. Create WBS (PMBoK 5.4)
6. Validate Scope (PMBoK 5.5)
7. Control Scope (PMBoK 5.6)
5-3
4
PROJECT SCOPE
Project scope is everything about a project , work
content as well as expected outcomes
Project Scope is :
1. Naming all activities to be performed.
2. Resources needed.
3. End product.
4. Quality of product
5. Goals.
6. Constraints and limitations.
5-4
5
PROJECT SCOPE
Scope management is the function of
controlling a project in terms of its goals and
objectives and consists from the concept to the
closing :
1) Conceptual development. 4) Scope reporting
2) Scope statement 5) Control systems
3)Work authorization 6) Project closeout
5-5
6
5.1-CONCEPTUAL DEVELOPMENT
The process that addresses project objectives by
finding the best ways to meet them.
1. Problem or need statement.
2. Requirements gathering.
3. Information gathering.
4. Constraints
5. Alternative Analysis.
6. Project objectives.
7. Business case.
8. Statement of work.
9. Project charter.
5-6
7
5.1- CONCEPTUAL DEVELOPMENT
1. Problem or need statement.
• This is the statement of goals.
• Why there is a need for the project.
• What is the problem to be solved.
• What will project do.
• Read example page 168.
5-7
8
5.1-CONCEPTUAL DEVELOPMENT
2. Requirements gathering.
 Demands , customer needs and specifications of the project.
 Determine where we wish to be compared to where we are.
 Product related requirements.
 Quality requirement .
 Performance requirements.
3. Information Gathering
• Clear information about current status, , target dates, supplier
options, top management support to the project.
5-8
9
5.1-CONCEPTUAL DEVELOPMENT
4-Constraints.
• Any restrictions that may affect the project.
 Time , schedule, or client specific need.
5- Alternative analysis
• Find the best way of intervention to solve the project problem,
among many options. ( screening of choices to get the best)
• This has two benefits:
• 1- provide the team with better understanding of the project,
• 2- offers a choice of approach of how to address the problem.
6- Project objectives :
 Provide final refined project objectives aligned with outcomes, resources
needed and timing.
5-9
10
5.1-CONCEPTUAL DEVELOPMENT
7- Business case :
• The organization’s justification for this project.
• Finding out the benefits from this project and its relation to
the strategy.
• BC should have :
• Clear Need .
• Feasibility study showing a feasible project.
• SWOT analysis.
• Cost of conducting the project and returns compared to
other projects.
• expected time for expending the money of the project.
• financial commitment, justification, cost, risk from not
doing the project,
5-10
11
5.1 CONCEPTUAL DEVELOPMENT
8- A Statement of Work is a detailed narrative description of the
work required for a project. Read SOW page 170. ( end of
conceptual stage is SOW).
Effective SOWs contain:
1. Introduction and background : history of the organization and
problem statement.
2. Objectives .
3. Technical description of the project :
4. Timeline and milestones.
5. Clear scope : tasks , requirements, specifications and if a
contract express what a contractor shall submit.
6. Deliverables.
7. Project duration
8. Schedule . 5-11
12
5.1 CONCEPTUAL DEVELOPMENT
9- Project charter
• Many organizations establish after the SOW.
• A document issued by the project initiator or sponsor formally
sanctioning existence of project and authorizes project manager
to begin applying organizational resources to project activities
• Is created once project sponsors have done their “homework”
to verify that there is:
 a business case for the project.
 elements of project are understood.
 company-specific information for the project has been applied.
• Demonstrates formal company approval of the project
5-12
13
5.2 SCOPE STATEMENT
Creating the documentation and approval of all important
project parameters prior to proceeding to the development
phase. Key steps :
1. Establish project goal criteria to include:
a) cost
b) schedule
c) performance
d) review and approval “gates”
e) Deliverables : any measurable , tangible verifiable
outcome , result or item that must be [produced to
complete a project or part of the project
2. Develop management plan for project
3. Establish a Work Breakdown Structure
4. Create a scope baseline 5-13
Continue editing here
according to the book , make
it easy and clear, ,
Make the order cear
Need - problem
statement(SOW)- scope
statement ( contract) .
Implementation
Remove not required sides
14
5.2 SCOPE STATEMENT
2. Develop management plan for project :
 Organization structure for the project including reporting structure.
 Procedures and policies under which the team will work.
 Reporting structure.
 Job description.
 Responsibility assignment matrix.
3. Establish a Work Breakdown Structure : The process of
subdividing project work into deliverables and smaller, more
manageable components that constitutes the deliverables .
It identifies every thing in the project.
4. Creating a scope baseline : document that provides
summery description of each component of the project’s
goals including basic budget and schedule of each activity .
The final step in the scope statement is the scope baseline
which is the final approved version of the scope to be done.
5-14
15
WORK BREAKDOWN STRUCTURE (WBS)
A deliverable-oriented grouping of project elements
which organizes and defines the total scope of the
project. Each descending level represents an
increasingly detailed definition of a project
component. Project component may be products or
services.
5-15
16
WBS EXAMPLE
GROUP PRESENTATION
16
1. Refine project title
2. Assign research responsibilities
3. Develop outline for the assignment.
4. Assign team members to put presentation together.
5. Produce draft paper
6. Proofread and correct draft.
7. Refine class presentation.
8. Turn in paper and make presentations.
1717
PMPTraining inTurkey
budget
visas
transportation
trainees
Hotel
arraignments
trainer
1818
PMPTraining inTurkey
visas
application
documents
Submit
application
Get passport an send to
trainees
trainees
announce
Receive applications
Receive payment
Send passports
Hand training material
19
DEFINING AWORK PACKAGE
The smallest indivisible unit of the WBS.
Composed of sort duration tasks that have defined time and cost
estimate.
Consume resources.
Example : room for training in the above example and visas.
Deliverables and sub deliverables shall not have cost and duration
by their own . WB does have
Project WBS shall not exceed four levels : Project , deliverables, sub
deliverable, and work packages .
Each work package shall have a description. Fig 5.5 .
Deliverable cost comes as a result of rolling up of all costs of all WB
forming this deliverable or sub.
Work packages are assigned identifier number called cost center or
cost account for controlling costs.
5-19
Re organize , reorder . Ione sldie for all WB
20
DEFINING A PROJECTWORK PACKAGE
P183
1. Work package forms lowest level in WBS.
2. Work package has a deliverable result.
3. Work package has one owner.
4. Work package may be considered by its owner as a project in
itself.
5. Work package may include several milestones.
6. Work package should fit organizational procedures and culture.
7. The optimal size of a work package may be expressed in terms
on labor hours, calendar time, cost, reporting period, and risks.
5-20
21
DEFINING AWORK PACKAGE
Lowest level in WBS
Deliverable result
One owner
mini project
Milestones
Fits organization
Trackable
5-21
22Copyright ©2016 Pearson Education, Inc.
Deliverables are
major project
components
PARTIALWBS
(FIGURE 5.3)
Work Packages
are individual
project activities
(lowest level in
WBS)
5-22
23
SAMPLEWBS IN MS PROJECT 2013
(FIGURE 5.6)
5-23
24
WORK BREAKDOWN STRUCTURE PURPOSE
WBS serves six main purposes:
1. Echoes project objectives : every thing in the WBS reflect
a project goal.
2. Organization chart for the project : shows logical relation
between activities and deliverables.
3. Creates logic for tracking and controlling costs, schedule,
and performance specifications .
4. Communicates project status .
5. Improves project communication
6. Demonstrates control structure for the prject.
25
ORGANIZATIONAL BREAKDOWN
STRUCTURE
Organizational Breakdown Structure (OBS) allows
1. Work definition by assigning work packages to
owners.
2. Owner assignment of work packages either person
or department.
3. OBS links cost, activity & responsibility
4. Through the cost control account each work
package budget is assigned to department.
5. Each work package is assigned single cost account
and a cost a account may has more than one
package. See fig 5.7 page 180. 5-25
26Copyright ©2016 Pearson Education, Inc.
INTERSECTION OFTHEWBS AND OBS
(FIGURE 5.7) PAGE 180
5-16
27Copyright ©2016 Pearson Education, Inc.
COST ACCOUNT ROLLUP USING OBS
(FIGURE 5.9)
5-27
28
RESPONSIBILITY ASSIGNMENT MATRIX
1. To identify assign an individual for each task in the
project.
2. Called linear responsibility chart.
3. Developed with the WBS .
4. Not only shows person assigned to the task but who
supports and who is responsible and….
5-28
29
RESPONSIBILITY ASSIGNMENT MATRIX
(FIGURE 5.10)
5-29
1. To identify an individual for each task in the project.
2. Called linear responsibility chart.
3. Developed with theWBS .
4. Not only shows person assigned to the task but who supports and who is responsible
and….
30
5.3WORK AUTHORIZATION
The formal “go ahead” to begin work.
Contractual documentation possesses some key identifiable
features:
 Contractual requirements
 Valid consideration : what you get for a job you perform.
 Contracted terms : replays, penalty, liquidated damages.
Contracts range from:
Lump Sum or
Turnkey Cost Plus
5-30
31
5.4 SCOPE REPORTING
Determines what types of information reported, who
receives copies, and when and how information is
acquired and disseminated.
Typical project reports contain:
1. Cost status , earned value , variance.
2. Schedule status , delays or updates.
3. Technical performance status
5-21
32
REASONSWHY PROJECTS FAIL
 Politics
 Naïve promises
 Naïve optimism of youth
 Startup mentality of fledgling entrepreneurial companies
 “Marine Corps” mentality
 Intense competition caused by globalization
 Intense competition caused by appearance of new technologies
 Intense pressure caused by unexpected government regulations
 Unexpected and/or unplanned crises
5-32
33
5.5 CONTROL SYSTEMS
Configuration control
Design control
Trend monitoring
Document control
Acquisition control
Specification control
5-33
Scope /Quality
34
CONFIGURATION MANAGEMENT
A system of procedures that monitors emerging
project scope against the baseline. It requires
documentation and management approval on any
change to the baseline.
5-34
Configuration Management is defined as:
Baseline is defined as:
The project’s scope fixed at a specific point in time
– for example, the project’s scheduled start date.
35
PROJECT CHANGES
Occur for one of several reasons:
Initial planning errors, either technological or human
Additional knowledge of project or environmental
conditions
Uncontrollable mandates
Client requests
5-35
36
PROJECT CLOSEOUT
The job is not over until the paperwork is done…
Closeout documentation is used to:
Resolve disputes
Train project managers
Facilitate auditing
Closeout documentation includes:
Historical records
Post project analysis
Financial closeout
5-26
37
SUMMARY
1. Understand the importance of scope
management for project success.
2. Understand the significance of developing a
scope statement.
3. Construct a Work Breakdown Structure for a
project.
4. Develop a Responsibility Assignment Matrix for a
project.
5. Describe the roles of changes and configuration
management in assessing project scope.
5-37

More Related Content

What's hot

Termination.project management
Termination.project managementTermination.project management
Termination.project management
Marius Miron
 
PMP Chapter 2 of 6 Initiating Process Group (2- Processes) (Based on PMBOK 6...
PMP Chapter 2 of 6  Initiating Process Group (2- Processes) (Based on PMBOK 6...PMP Chapter 2 of 6  Initiating Process Group (2- Processes) (Based on PMBOK 6...
PMP Chapter 2 of 6 Initiating Process Group (2- Processes) (Based on PMBOK 6...
Shamil Habet
 
Project Closing
Project ClosingProject Closing
Project Closing
Martin Sillaots
 
9.3 Acquire Resources
9.3 Acquire Resources9.3 Acquire Resources
9.3 Acquire Resources
DavidMcLachlan1
 
Project life cycle
Project life cycleProject life cycle
Project life cycle
Abhishek Raj
 
Project Charter Guide
Project Charter GuideProject Charter Guide
Project Charter Guide
Casual Project Management
 
Pc 2011 Epmo Plan
Pc 2011 Epmo PlanPc 2011 Epmo Plan
Pc 2011 Epmo Plan
tigcap
 
Project Schedule Management - Sequence Activities - PMP Workgroup
Project Schedule Management - Sequence Activities - PMP WorkgroupProject Schedule Management - Sequence Activities - PMP Workgroup
Project Schedule Management - Sequence Activities - PMP Workgroup
Tùng Trần Thanh
 
Project Closure Activities In Project Management Powerpoint Presentation Slides
Project Closure Activities In Project Management Powerpoint Presentation SlidesProject Closure Activities In Project Management Powerpoint Presentation Slides
Project Closure Activities In Project Management Powerpoint Presentation Slides
SlideTeam
 
Pmp scope chapter 5
Pmp scope chapter 5Pmp scope chapter 5
Pmp scope chapter 5
Ahmed Elshaboury,PMP,LEED GA
 
Project Manangement Introduction
Project Manangement IntroductionProject Manangement Introduction
Project Manangement Introduction
asim78
 
Project Management
Project ManagementProject Management
Project Management
ahmad bassiouny
 
Project Management - Basic Concepts
Project Management - Basic ConceptsProject Management - Basic Concepts
Project Management - Basic Concepts
Imran Jamil
 
project management concepts
project management conceptsproject management concepts
project management concepts
Universitas Bina Darma Palembang
 
PMP_Project Time Management
PMP_Project Time ManagementPMP_Project Time Management
PMP_Project Time Management
Hisham Haridy MBA, PMP®, RMP®, SP®
 
Pmp exam changes march 2021) webinar
Pmp exam changes march 2021) webinarPmp exam changes march 2021) webinar
Pmp exam changes march 2021) webinar
Dr. Ahmed Hassan, PhD, DBA, PMP
 
Project Management - PMI Approach
Project Management - PMI ApproachProject Management - PMI Approach
Project Management - PMI Approach
Zaur Ahmadov, PMP
 
Pmo
PmoPmo
Pmo
ammody
 
Public Relations Of Project Management
Public Relations Of Project ManagementPublic Relations Of Project Management
Public Relations Of Project Management
Cindy Vandersleen, PMP, CSM
 
Project Organization and Structure
Project Organization and StructureProject Organization and Structure
Project Organization and Structureharoldtaylor1113
 

What's hot (20)

Termination.project management
Termination.project managementTermination.project management
Termination.project management
 
PMP Chapter 2 of 6 Initiating Process Group (2- Processes) (Based on PMBOK 6...
PMP Chapter 2 of 6  Initiating Process Group (2- Processes) (Based on PMBOK 6...PMP Chapter 2 of 6  Initiating Process Group (2- Processes) (Based on PMBOK 6...
PMP Chapter 2 of 6 Initiating Process Group (2- Processes) (Based on PMBOK 6...
 
Project Closing
Project ClosingProject Closing
Project Closing
 
9.3 Acquire Resources
9.3 Acquire Resources9.3 Acquire Resources
9.3 Acquire Resources
 
Project life cycle
Project life cycleProject life cycle
Project life cycle
 
Project Charter Guide
Project Charter GuideProject Charter Guide
Project Charter Guide
 
Pc 2011 Epmo Plan
Pc 2011 Epmo PlanPc 2011 Epmo Plan
Pc 2011 Epmo Plan
 
Project Schedule Management - Sequence Activities - PMP Workgroup
Project Schedule Management - Sequence Activities - PMP WorkgroupProject Schedule Management - Sequence Activities - PMP Workgroup
Project Schedule Management - Sequence Activities - PMP Workgroup
 
Project Closure Activities In Project Management Powerpoint Presentation Slides
Project Closure Activities In Project Management Powerpoint Presentation SlidesProject Closure Activities In Project Management Powerpoint Presentation Slides
Project Closure Activities In Project Management Powerpoint Presentation Slides
 
Pmp scope chapter 5
Pmp scope chapter 5Pmp scope chapter 5
Pmp scope chapter 5
 
Project Manangement Introduction
Project Manangement IntroductionProject Manangement Introduction
Project Manangement Introduction
 
Project Management
Project ManagementProject Management
Project Management
 
Project Management - Basic Concepts
Project Management - Basic ConceptsProject Management - Basic Concepts
Project Management - Basic Concepts
 
project management concepts
project management conceptsproject management concepts
project management concepts
 
PMP_Project Time Management
PMP_Project Time ManagementPMP_Project Time Management
PMP_Project Time Management
 
Pmp exam changes march 2021) webinar
Pmp exam changes march 2021) webinarPmp exam changes march 2021) webinar
Pmp exam changes march 2021) webinar
 
Project Management - PMI Approach
Project Management - PMI ApproachProject Management - PMI Approach
Project Management - PMI Approach
 
Pmo
PmoPmo
Pmo
 
Public Relations Of Project Management
Public Relations Of Project ManagementPublic Relations Of Project Management
Public Relations Of Project Management
 
Project Organization and Structure
Project Organization and StructureProject Organization and Structure
Project Organization and Structure
 

Similar to project Development Management (Scope Management )

Lecture 3 Project Management.ppt
Lecture 3 Project Management.pptLecture 3 Project Management.ppt
Lecture 3 Project Management.ppt
MehediHasan636262
 
Chapter FourDefining the Project© 2021 McGraw Hill. All ri.docx
Chapter FourDefining the Project© 2021 McGraw Hill. All ri.docxChapter FourDefining the Project© 2021 McGraw Hill. All ri.docx
Chapter FourDefining the Project© 2021 McGraw Hill. All ri.docx
bartholomeocoombs
 
PM Session 4
PM Session 4PM Session 4
PM Session 4
dmdk12
 
Day 2 scope
Day 2 scopeDay 2 scope
Day 2 scope
Ahmed Elgazzar
 
Work Breakdown Structure of Construction Work
Work Breakdown Structure of Construction WorkWork Breakdown Structure of Construction Work
Work Breakdown Structure of Construction Work
christinetorio6
 
2.05 scope management 1
2.05 scope management 12.05 scope management 1
2.05 scope management 1reddvise
 
Chap 4 Defining A Project
Chap 4 Defining A ProjectChap 4 Defining A Project
Chap 4 Defining A Project
project management
 
Chapter 2 Work Break down Structure1.ppt
Chapter 2 Work Break down Structure1.pptChapter 2 Work Break down Structure1.ppt
Chapter 2 Work Break down Structure1.ppt
ssuser4f8f65
 
Chapter 2 Work Break down Structure (1).ppt
Chapter 2 Work Break down Structure (1).pptChapter 2 Work Break down Structure (1).ppt
Chapter 2 Work Break down Structure (1).ppt
ssuser8cd298
 
Chapter 4Defining the Project© McGraw-Hill Education. All ri.docx
Chapter 4Defining the Project© McGraw-Hill Education. All ri.docxChapter 4Defining the Project© McGraw-Hill Education. All ri.docx
Chapter 4Defining the Project© McGraw-Hill Education. All ri.docx
keturahhazelhurst
 
Project Life Cycle.pptx
Project Life Cycle.pptxProject Life Cycle.pptx
Project Life Cycle.pptx
FawadAfridi6
 
Defining The Project
Defining The ProjectDefining The Project
Defining The ProjectEarl Tongol
 
Team Final_Scope Management
Team Final_Scope ManagementTeam Final_Scope Management
Team Final_Scope Management
RKDickey
 
5 scope
5 scope5 scope
I have to submit this assignment after one hour Scope Management Plan.docx
I have to submit this assignment after one hour  Scope Management Plan.docxI have to submit this assignment after one hour  Scope Management Plan.docx
I have to submit this assignment after one hour Scope Management Plan.docx
JacobUasThomsoni
 
PROJECT PART ONE 1Part-1 Creati.docx
PROJECT PART ONE             1Part-1 Creati.docxPROJECT PART ONE             1Part-1 Creati.docx
PROJECT PART ONE 1Part-1 Creati.docx
simonlbentley59018
 
Performance Report Grading GuidePM582 r42Individual Assig.docx
Performance Report Grading GuidePM582 r42Individual Assig.docxPerformance Report Grading GuidePM582 r42Individual Assig.docx
Performance Report Grading GuidePM582 r42Individual Assig.docx
danhaley45372
 
Cmgt 410 cmgt410 cmgt 410 education for service uopstudy.com
Cmgt 410 cmgt410 cmgt 410 education for service   uopstudy.comCmgt 410 cmgt410 cmgt 410 education for service   uopstudy.com
Cmgt 410 cmgt410 cmgt 410 education for service uopstudy.com
UOPCourseHelp
 
Chapter 4
Chapter 4Chapter 4
Chapter 4
uncleRhyme
 
Cmgt 410 cmgt410
Cmgt 410 cmgt410Cmgt 410 cmgt410
Cmgt 410 cmgt410
GOODCourseHelp
 

Similar to project Development Management (Scope Management ) (20)

Lecture 3 Project Management.ppt
Lecture 3 Project Management.pptLecture 3 Project Management.ppt
Lecture 3 Project Management.ppt
 
Chapter FourDefining the Project© 2021 McGraw Hill. All ri.docx
Chapter FourDefining the Project© 2021 McGraw Hill. All ri.docxChapter FourDefining the Project© 2021 McGraw Hill. All ri.docx
Chapter FourDefining the Project© 2021 McGraw Hill. All ri.docx
 
PM Session 4
PM Session 4PM Session 4
PM Session 4
 
Day 2 scope
Day 2 scopeDay 2 scope
Day 2 scope
 
Work Breakdown Structure of Construction Work
Work Breakdown Structure of Construction WorkWork Breakdown Structure of Construction Work
Work Breakdown Structure of Construction Work
 
2.05 scope management 1
2.05 scope management 12.05 scope management 1
2.05 scope management 1
 
Chap 4 Defining A Project
Chap 4 Defining A ProjectChap 4 Defining A Project
Chap 4 Defining A Project
 
Chapter 2 Work Break down Structure1.ppt
Chapter 2 Work Break down Structure1.pptChapter 2 Work Break down Structure1.ppt
Chapter 2 Work Break down Structure1.ppt
 
Chapter 2 Work Break down Structure (1).ppt
Chapter 2 Work Break down Structure (1).pptChapter 2 Work Break down Structure (1).ppt
Chapter 2 Work Break down Structure (1).ppt
 
Chapter 4Defining the Project© McGraw-Hill Education. All ri.docx
Chapter 4Defining the Project© McGraw-Hill Education. All ri.docxChapter 4Defining the Project© McGraw-Hill Education. All ri.docx
Chapter 4Defining the Project© McGraw-Hill Education. All ri.docx
 
Project Life Cycle.pptx
Project Life Cycle.pptxProject Life Cycle.pptx
Project Life Cycle.pptx
 
Defining The Project
Defining The ProjectDefining The Project
Defining The Project
 
Team Final_Scope Management
Team Final_Scope ManagementTeam Final_Scope Management
Team Final_Scope Management
 
5 scope
5 scope5 scope
5 scope
 
I have to submit this assignment after one hour Scope Management Plan.docx
I have to submit this assignment after one hour  Scope Management Plan.docxI have to submit this assignment after one hour  Scope Management Plan.docx
I have to submit this assignment after one hour Scope Management Plan.docx
 
PROJECT PART ONE 1Part-1 Creati.docx
PROJECT PART ONE             1Part-1 Creati.docxPROJECT PART ONE             1Part-1 Creati.docx
PROJECT PART ONE 1Part-1 Creati.docx
 
Performance Report Grading GuidePM582 r42Individual Assig.docx
Performance Report Grading GuidePM582 r42Individual Assig.docxPerformance Report Grading GuidePM582 r42Individual Assig.docx
Performance Report Grading GuidePM582 r42Individual Assig.docx
 
Cmgt 410 cmgt410 cmgt 410 education for service uopstudy.com
Cmgt 410 cmgt410 cmgt 410 education for service   uopstudy.comCmgt 410 cmgt410 cmgt 410 education for service   uopstudy.com
Cmgt 410 cmgt410 cmgt 410 education for service uopstudy.com
 
Chapter 4
Chapter 4Chapter 4
Chapter 4
 
Cmgt 410 cmgt410
Cmgt 410 cmgt410Cmgt 410 cmgt410
Cmgt 410 cmgt410
 

More from NeveenJamal

Employee Testing and selection /Human Resource Management
Employee Testing and selection /Human Resource ManagementEmployee Testing and selection /Human Resource Management
Employee Testing and selection /Human Resource Management
NeveenJamal
 
what is a needs assessment , How to write a needs assessment
 what is a needs assessment , How to write a needs assessment what is a needs assessment , How to write a needs assessment
what is a needs assessment , How to write a needs assessment
NeveenJamal
 
fund-raising What is Fundraising
 fund-raising What is Fundraising fund-raising What is Fundraising
fund-raising What is Fundraising
NeveenJamal
 
Business Plan VS Feasibility study
Business Plan VS Feasibility studyBusiness Plan VS Feasibility study
Business Plan VS Feasibility study
NeveenJamal
 
How to write a proposal -writing
How to write a proposal -writing How to write a proposal -writing
How to write a proposal -writing
NeveenJamal
 
Meeting management
Meeting managementMeeting management
Meeting management
NeveenJamal
 
Time management /
Time management  / Time management  /
Time management /
NeveenJamal
 
Achieving success with Personal Growth Plan
Achieving success with Personal Growth Plan Achieving success with Personal Growth Plan
Achieving success with Personal Growth Plan
NeveenJamal
 
Budgetary Considerations in Governmental Accounting
Budgetary Considerations in Governmental AccountingBudgetary Considerations in Governmental Accounting
Budgetary Considerations in Governmental Accounting
NeveenJamal
 
The use of Funds in Governmental Accounting
The use of Funds in Governmental Accounting The use of Funds in Governmental Accounting
The use of Funds in Governmental Accounting
NeveenJamal
 
governmental and Non profit Accounting chapter 1
governmental and Non profit Accounting chapter 1governmental and Non profit Accounting chapter 1
governmental and Non profit Accounting chapter 1
NeveenJamal
 

More from NeveenJamal (11)

Employee Testing and selection /Human Resource Management
Employee Testing and selection /Human Resource ManagementEmployee Testing and selection /Human Resource Management
Employee Testing and selection /Human Resource Management
 
what is a needs assessment , How to write a needs assessment
 what is a needs assessment , How to write a needs assessment what is a needs assessment , How to write a needs assessment
what is a needs assessment , How to write a needs assessment
 
fund-raising What is Fundraising
 fund-raising What is Fundraising fund-raising What is Fundraising
fund-raising What is Fundraising
 
Business Plan VS Feasibility study
Business Plan VS Feasibility studyBusiness Plan VS Feasibility study
Business Plan VS Feasibility study
 
How to write a proposal -writing
How to write a proposal -writing How to write a proposal -writing
How to write a proposal -writing
 
Meeting management
Meeting managementMeeting management
Meeting management
 
Time management /
Time management  / Time management  /
Time management /
 
Achieving success with Personal Growth Plan
Achieving success with Personal Growth Plan Achieving success with Personal Growth Plan
Achieving success with Personal Growth Plan
 
Budgetary Considerations in Governmental Accounting
Budgetary Considerations in Governmental AccountingBudgetary Considerations in Governmental Accounting
Budgetary Considerations in Governmental Accounting
 
The use of Funds in Governmental Accounting
The use of Funds in Governmental Accounting The use of Funds in Governmental Accounting
The use of Funds in Governmental Accounting
 
governmental and Non profit Accounting chapter 1
governmental and Non profit Accounting chapter 1governmental and Non profit Accounting chapter 1
governmental and Non profit Accounting chapter 1
 

Recently uploaded

Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 
Digital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and TemplatesDigital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and Templates
Aurelien Domont, MBA
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Avirahi City Dholera
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
fakeloginn69
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Arihant Webtech Pvt. Ltd
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
zoyaansari11365
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
RajPriye
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
Workforce Group
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
Cynthia Clay
 
anas about venice for grade 6f about venice
anas about venice for grade 6f about veniceanas about venice for grade 6f about venice
anas about venice for grade 6f about venice
anasabutalha2013
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
seoforlegalpillers
 
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-indiafalcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
Falcon Invoice Discounting
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
tjcomstrang
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
dylandmeas
 
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).pptENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
zechu97
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
SynapseIndia
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
Ben Wann
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
tanyjahb
 
April 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products NewsletterApril 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products Newsletter
NathanBaughman3
 

Recently uploaded (20)

Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 
Digital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and TemplatesDigital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and Templates
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
anas about venice for grade 6f about venice
anas about venice for grade 6f about veniceanas about venice for grade 6f about venice
anas about venice for grade 6f about venice
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
 
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-indiafalcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
 
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).pptENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
 
April 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products NewsletterApril 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products Newsletter
 

project Development Management (Scope Management )

  • 2. 2 CHAPTER 5 LEARNING OBJECTIVES After completing this chapter, you should be able to: 1. Understand the importance of scope management for project success. 2. Understand the significance of developing a scope statement. 3. Construct a Work Breakdown Structure for a project. 4. Develop a Responsibility Assignment Matrix for a project. 5. Describe the roles of changes and configuration management in assessing project scope. 5-2
  • 3. 3 PMBOK CORE CONCEPTS Project Management Body of Knowledge (PMBoK) covered in this chapter includes: 1. Develop Project Charter (PMBoK 4.1) 2. Plan Scope Management (PMBoK 5.1) 3. Collect Requirements (PMBoK 5.2) 4. Define Scope (PMBoK 5.3) 5. Create WBS (PMBoK 5.4) 6. Validate Scope (PMBoK 5.5) 7. Control Scope (PMBoK 5.6) 5-3
  • 4. 4 PROJECT SCOPE Project scope is everything about a project , work content as well as expected outcomes Project Scope is : 1. Naming all activities to be performed. 2. Resources needed. 3. End product. 4. Quality of product 5. Goals. 6. Constraints and limitations. 5-4
  • 5. 5 PROJECT SCOPE Scope management is the function of controlling a project in terms of its goals and objectives and consists from the concept to the closing : 1) Conceptual development. 4) Scope reporting 2) Scope statement 5) Control systems 3)Work authorization 6) Project closeout 5-5
  • 6. 6 5.1-CONCEPTUAL DEVELOPMENT The process that addresses project objectives by finding the best ways to meet them. 1. Problem or need statement. 2. Requirements gathering. 3. Information gathering. 4. Constraints 5. Alternative Analysis. 6. Project objectives. 7. Business case. 8. Statement of work. 9. Project charter. 5-6
  • 7. 7 5.1- CONCEPTUAL DEVELOPMENT 1. Problem or need statement. • This is the statement of goals. • Why there is a need for the project. • What is the problem to be solved. • What will project do. • Read example page 168. 5-7
  • 8. 8 5.1-CONCEPTUAL DEVELOPMENT 2. Requirements gathering.  Demands , customer needs and specifications of the project.  Determine where we wish to be compared to where we are.  Product related requirements.  Quality requirement .  Performance requirements. 3. Information Gathering • Clear information about current status, , target dates, supplier options, top management support to the project. 5-8
  • 9. 9 5.1-CONCEPTUAL DEVELOPMENT 4-Constraints. • Any restrictions that may affect the project.  Time , schedule, or client specific need. 5- Alternative analysis • Find the best way of intervention to solve the project problem, among many options. ( screening of choices to get the best) • This has two benefits: • 1- provide the team with better understanding of the project, • 2- offers a choice of approach of how to address the problem. 6- Project objectives :  Provide final refined project objectives aligned with outcomes, resources needed and timing. 5-9
  • 10. 10 5.1-CONCEPTUAL DEVELOPMENT 7- Business case : • The organization’s justification for this project. • Finding out the benefits from this project and its relation to the strategy. • BC should have : • Clear Need . • Feasibility study showing a feasible project. • SWOT analysis. • Cost of conducting the project and returns compared to other projects. • expected time for expending the money of the project. • financial commitment, justification, cost, risk from not doing the project, 5-10
  • 11. 11 5.1 CONCEPTUAL DEVELOPMENT 8- A Statement of Work is a detailed narrative description of the work required for a project. Read SOW page 170. ( end of conceptual stage is SOW). Effective SOWs contain: 1. Introduction and background : history of the organization and problem statement. 2. Objectives . 3. Technical description of the project : 4. Timeline and milestones. 5. Clear scope : tasks , requirements, specifications and if a contract express what a contractor shall submit. 6. Deliverables. 7. Project duration 8. Schedule . 5-11
  • 12. 12 5.1 CONCEPTUAL DEVELOPMENT 9- Project charter • Many organizations establish after the SOW. • A document issued by the project initiator or sponsor formally sanctioning existence of project and authorizes project manager to begin applying organizational resources to project activities • Is created once project sponsors have done their “homework” to verify that there is:  a business case for the project.  elements of project are understood.  company-specific information for the project has been applied. • Demonstrates formal company approval of the project 5-12
  • 13. 13 5.2 SCOPE STATEMENT Creating the documentation and approval of all important project parameters prior to proceeding to the development phase. Key steps : 1. Establish project goal criteria to include: a) cost b) schedule c) performance d) review and approval “gates” e) Deliverables : any measurable , tangible verifiable outcome , result or item that must be [produced to complete a project or part of the project 2. Develop management plan for project 3. Establish a Work Breakdown Structure 4. Create a scope baseline 5-13 Continue editing here according to the book , make it easy and clear, , Make the order cear Need - problem statement(SOW)- scope statement ( contract) . Implementation Remove not required sides
  • 14. 14 5.2 SCOPE STATEMENT 2. Develop management plan for project :  Organization structure for the project including reporting structure.  Procedures and policies under which the team will work.  Reporting structure.  Job description.  Responsibility assignment matrix. 3. Establish a Work Breakdown Structure : The process of subdividing project work into deliverables and smaller, more manageable components that constitutes the deliverables . It identifies every thing in the project. 4. Creating a scope baseline : document that provides summery description of each component of the project’s goals including basic budget and schedule of each activity . The final step in the scope statement is the scope baseline which is the final approved version of the scope to be done. 5-14
  • 15. 15 WORK BREAKDOWN STRUCTURE (WBS) A deliverable-oriented grouping of project elements which organizes and defines the total scope of the project. Each descending level represents an increasingly detailed definition of a project component. Project component may be products or services. 5-15
  • 16. 16 WBS EXAMPLE GROUP PRESENTATION 16 1. Refine project title 2. Assign research responsibilities 3. Develop outline for the assignment. 4. Assign team members to put presentation together. 5. Produce draft paper 6. Proofread and correct draft. 7. Refine class presentation. 8. Turn in paper and make presentations.
  • 18. 1818 PMPTraining inTurkey visas application documents Submit application Get passport an send to trainees trainees announce Receive applications Receive payment Send passports Hand training material
  • 19. 19 DEFINING AWORK PACKAGE The smallest indivisible unit of the WBS. Composed of sort duration tasks that have defined time and cost estimate. Consume resources. Example : room for training in the above example and visas. Deliverables and sub deliverables shall not have cost and duration by their own . WB does have Project WBS shall not exceed four levels : Project , deliverables, sub deliverable, and work packages . Each work package shall have a description. Fig 5.5 . Deliverable cost comes as a result of rolling up of all costs of all WB forming this deliverable or sub. Work packages are assigned identifier number called cost center or cost account for controlling costs. 5-19 Re organize , reorder . Ione sldie for all WB
  • 20. 20 DEFINING A PROJECTWORK PACKAGE P183 1. Work package forms lowest level in WBS. 2. Work package has a deliverable result. 3. Work package has one owner. 4. Work package may be considered by its owner as a project in itself. 5. Work package may include several milestones. 6. Work package should fit organizational procedures and culture. 7. The optimal size of a work package may be expressed in terms on labor hours, calendar time, cost, reporting period, and risks. 5-20
  • 21. 21 DEFINING AWORK PACKAGE Lowest level in WBS Deliverable result One owner mini project Milestones Fits organization Trackable 5-21
  • 22. 22Copyright ©2016 Pearson Education, Inc. Deliverables are major project components PARTIALWBS (FIGURE 5.3) Work Packages are individual project activities (lowest level in WBS) 5-22
  • 23. 23 SAMPLEWBS IN MS PROJECT 2013 (FIGURE 5.6) 5-23
  • 24. 24 WORK BREAKDOWN STRUCTURE PURPOSE WBS serves six main purposes: 1. Echoes project objectives : every thing in the WBS reflect a project goal. 2. Organization chart for the project : shows logical relation between activities and deliverables. 3. Creates logic for tracking and controlling costs, schedule, and performance specifications . 4. Communicates project status . 5. Improves project communication 6. Demonstrates control structure for the prject.
  • 25. 25 ORGANIZATIONAL BREAKDOWN STRUCTURE Organizational Breakdown Structure (OBS) allows 1. Work definition by assigning work packages to owners. 2. Owner assignment of work packages either person or department. 3. OBS links cost, activity & responsibility 4. Through the cost control account each work package budget is assigned to department. 5. Each work package is assigned single cost account and a cost a account may has more than one package. See fig 5.7 page 180. 5-25
  • 26. 26Copyright ©2016 Pearson Education, Inc. INTERSECTION OFTHEWBS AND OBS (FIGURE 5.7) PAGE 180 5-16
  • 27. 27Copyright ©2016 Pearson Education, Inc. COST ACCOUNT ROLLUP USING OBS (FIGURE 5.9) 5-27
  • 28. 28 RESPONSIBILITY ASSIGNMENT MATRIX 1. To identify assign an individual for each task in the project. 2. Called linear responsibility chart. 3. Developed with the WBS . 4. Not only shows person assigned to the task but who supports and who is responsible and…. 5-28
  • 29. 29 RESPONSIBILITY ASSIGNMENT MATRIX (FIGURE 5.10) 5-29 1. To identify an individual for each task in the project. 2. Called linear responsibility chart. 3. Developed with theWBS . 4. Not only shows person assigned to the task but who supports and who is responsible and….
  • 30. 30 5.3WORK AUTHORIZATION The formal “go ahead” to begin work. Contractual documentation possesses some key identifiable features:  Contractual requirements  Valid consideration : what you get for a job you perform.  Contracted terms : replays, penalty, liquidated damages. Contracts range from: Lump Sum or Turnkey Cost Plus 5-30
  • 31. 31 5.4 SCOPE REPORTING Determines what types of information reported, who receives copies, and when and how information is acquired and disseminated. Typical project reports contain: 1. Cost status , earned value , variance. 2. Schedule status , delays or updates. 3. Technical performance status 5-21
  • 32. 32 REASONSWHY PROJECTS FAIL  Politics  Naïve promises  Naïve optimism of youth  Startup mentality of fledgling entrepreneurial companies  “Marine Corps” mentality  Intense competition caused by globalization  Intense competition caused by appearance of new technologies  Intense pressure caused by unexpected government regulations  Unexpected and/or unplanned crises 5-32
  • 33. 33 5.5 CONTROL SYSTEMS Configuration control Design control Trend monitoring Document control Acquisition control Specification control 5-33 Scope /Quality
  • 34. 34 CONFIGURATION MANAGEMENT A system of procedures that monitors emerging project scope against the baseline. It requires documentation and management approval on any change to the baseline. 5-34 Configuration Management is defined as: Baseline is defined as: The project’s scope fixed at a specific point in time – for example, the project’s scheduled start date.
  • 35. 35 PROJECT CHANGES Occur for one of several reasons: Initial planning errors, either technological or human Additional knowledge of project or environmental conditions Uncontrollable mandates Client requests 5-35
  • 36. 36 PROJECT CLOSEOUT The job is not over until the paperwork is done… Closeout documentation is used to: Resolve disputes Train project managers Facilitate auditing Closeout documentation includes: Historical records Post project analysis Financial closeout 5-26
  • 37. 37 SUMMARY 1. Understand the importance of scope management for project success. 2. Understand the significance of developing a scope statement. 3. Construct a Work Breakdown Structure for a project. 4. Develop a Responsibility Assignment Matrix for a project. 5. Describe the roles of changes and configuration management in assessing project scope. 5-37