This document discusses production planning and control. It describes production planning and control as directing and coordinating a firm's resources to meet production goals efficiently. The objectives of production planning and control include continuous production flow, optimized inventory, and customer satisfaction. The document outlines the steps in production planning and control, which include planning processes like routing, loading, and scheduling, as well as control processes like dispatching, expediting, and taking corrective actions. It also discusses how production planning and control differs across process, job, intermittent, and assembly industries.