Production control involves predicting, planning, and scheduling work to achieve proper quality and quantity on time. It includes routing to determine production steps, scheduling to set start/end times, dispatching to start production, and follow-up to evaluate results. An effective system provides benefits like better customer service, reduced inventory, and improved equipment utilization. Key steps are routing to determine production flow, scheduling to set timelines, dispatching to initiate production, and follow-up to evaluate performance.