The document presents the Pōwhiri Poutama framework for culturally safe counselling with Māori clients. The framework was developed from a traditional Māori welcoming ceremony and has 7 stages: 1) Establishing administration and roles, 2) Building relations, 3) Identifying issues, 4) Unpacking issues, 5) Developing strategies and timeframes, 6) Implementing actions, and 7) Effective closure. Each stage involves specific questions and approaches to ensure the client's mana and cultural needs are respected and central to the counselling process. The framework aims to transform historically traumatic experiences for Māori through culturally grounded therapeutic practices.

1. Applying Culturally safe practice in Māori / Counselling,
Social work, Mental Health & Social Services
Dr. Rawiri Waretini Karena, 2014

2. • The concepts for the Pōwhiri Poutama
framework were developed from Paraire
Huata based on the framework of the Pōwhiri.
• The process of its application to a counselling
social work setting was developed and
adapted by Dr Rawiri Waretini-Karena based
on the A to E process. A framework applied in
Te Whiuwhiu o te Hau Māori Counselling
program that was standardised in 2004.

3. • The following are considerations that need to
be taken into account when working with
Māori whānau / clientele

4. Aroha ki te tangata Respect for peoples
Kanohi kitea The viewed face; face to face presentation
Titiro, whakarongo, korero Look, listen, speak
Manaaki ki te tangata
Kia tupato
Kaua e takahia te mana o te tangata
Kaua e mahaki
Share and host people be generous
Be cautious
Do not trample on the mana of people
Don’t flaunt your knowledge.
Cram 2004; Smith, L, 1999, p.120

5. Pōwhiri Poutama process
1. Whakatau 1 - Admin
2. Whakatau 2 – Establishing Relations
3. Whakapuaki – Identify issues
4. Whakatangitangi – Unpacking issues
5. Whakaratarata – Strategies & timeframes
6. Whakaoranga – Implementing action plan
7. Whakaotinga – Effective closure
Dr. Rawiri Waretini Karena, 2014

6. Administration
1) Ice breaker introduction
2) Roles & Responsibilities
3) Set boundaries
4) Establish confidentiality
& limits to
confidentiality
R & R
1) Welcome to our agency
did you find the place
okay?
2) What do you know
about the role &
responsibilities of a
counsellor?
3) Our sessions last for an
hour
4) What do you know
about confidentiality?
Dr. Rawiri Waretini Karena, 2014

7. Administration
Confidentiality • Under the NZAC code of
Ethics and policies of
the agency if a whanau
discloses they are about
to harm themselves or
others the counsellor is
required to inform their
supervisor.
• Do you understand
what this means?
Dr. Rawiri Waretini Karena, 2014

8. Pōwhiri Poutama Framework
Mihi Whakatau
Part two – Establishing Relations
Dr. Rawiri Waretini Karena, 2014

9. Mihi Whakatau- Establishing relations
1) Establish where
they are from
2) Ask about their
family
3) Reflect
4) After thanking
them for sharing
share something
about yourself
1) No hea koe? Where
are you from?
2) Tell me about your
family, siblings, do
you have a family of
your own?
3) So I heard you say…
4) Let me tell you a
little bit about
myself…(Follow the
same process)
Dr. Rawiri Waretini Karena, 2014

10. Pōwhiri Poutama Framework
Whakapuaki
Identifying the issue
Dr. Rawiri Waretini Karena, 2014

11. Whakapuaki- Identify issue
1) Expand issue
2) Establish
history
3) Identify
impacts
4) Establish
scale of
intensity
1) Tell me more
about this?
2) When did this
first start?
3) How has this
impacted?
4) How serious
has this
impact been?
Dr. Rawiri Waretini Karena, 2014

12. Pōwhiri Poutama Framework
Whakatangitangi
Working Towards an action Plan
Dr. Rawiri Waretini Karena, 2014

13. Introduction-
• This section introduces the Pōwhiri Poutama
framework- Whakatangitangi.
• A video presenting this section will commence
straight after this slide.
• Participants will be able to access the power
point on this section after the video
Dr. Rawiri Waretini Karena, 2014

14. Whakatangitangi-Work towards action plan
1) Interpret
action
2) Interpret
meaning
1) So when
that issue
happened
2) What was
that about?
Dr. Rawiri Waretini Karena, 2014

15. Action Issue Value Belief Minimisati
on
Impact Redress
What was
done?
Why was
it done?
What
value did
this
challenge
What
was the
belief
about
this
issue?
What was
minimised
about the
other
person or
issue?
What was
the result
of the
action?
What can
be done
to redress
the issue?
Whakatangitangi-Work towards action plan
Dr. Rawiri Waretini Karena, 2014

16. Pōwhiri Poutama Framework
Whakaratarata
Preferred Story – Strategies &
Timeframes
Dr. Rawiri Waretini Karena, 2014

17. Whakaratarata- Preferred story
1) Preferred
story
2) Strategies to
preferred
story
1) What would
you like to
see
happen?
2) How could
that be
achieved?
Dr. Rawiri Waretini Karena, 2014

18. Pōwhiri Poutama Framework
Whakaoranga
Implement Action Plan
Dr. Rawiri Waretini Karena, 2014

19. Whakaoranga-Implementing action plan
• Options &
consequences
• If you were to
implement that
preferred story
what would the
consequences
of that be?
Dr. Rawiri Waretini Karena, 2014

20. Pōwhiri Poutama Framework
Whakaotinga
Effective Closure
Dr. Rawiri Waretini Karena, 2014

21. Whakaotinga - Effective closure
• Summarize an overview of the
• counselling session
• Highlight the main-points that
• stuck out in the session
• Discuss the new discoveries
that
• came out of the session
• Link discoveries back to
purpose of session
• Evaluate the session How was
the session for the
client/whanau?
• Where to next?
• Close with a karakia
Dr. Rawiri Waretini Karena, 2014

22. • Huata, P. (2011). Pōwhiri Poutama. A presentation given to tutors of
WINTEC. Waikato Institute of Technology. The Centre for Health and
Social Practice
• Smith, L, T.(1999). Decolonizing methodologies: Research and Indigenous
peoples. Dunedin: New Zealand. University of Otago Press
• Karena, R,W.(2014). Pōwhiri Poutama framework. Transforming Māori
Experiences of Historical Intergenerational Trauma. PhD thesis
pp.172-173