This document discusses key concepts in organizational behavior including personality traits, group dynamics, and leadership. It outlines five fundamental personality traits - agreeableness, conscientiousness, negative emotionality, extraversion, and openness. It also discusses stages of group development that new groups must pass through. Finally, it emphasizes the importance of leadership in providing direction, confidence, and helping employees attain goals.

2. “Organizational Behavior” (OB)

5. Generic abilities

7. Personality

8. Personality
Key Role Organizational Behavior
Think
Feel
Behave
Motivation
Leadership
Performance

9. Big five personality traits
relevant to organization
Psychologists have identified literally thousands of
personality traits, but in recent years, researchers
have identified five fundamental personality traits
that are especially relevant to organizations.
•
Agreeableness
•
Conscientiousness
•
Negative Emotionality
•
Extraversion
•
Openness

10. Agreeableness refers to a person’s ability to get
along with others. Agreeableness causes some
people to be gentle, cooperative, forgiving,
understanding, and good-natured in their dealings
with others.

11. Big five personality traits relevant to
organization
•
Conscientiousness refers to the number of goals on which a
person focuses. People who focus on relatively few goals at
one time are likely to be organized, systematic, careful,
responsible, and self-disciplined as they work to pursue
those goals.

12. •
Extraversion refers to a person’s comfort level
with relationships. People who are called
extraverts are sociable, talkative, assertive,
and open to establishing new relationships.

13. •
Openness. People with high levels of openness are
willing to listen to new ideas and to change their
own ideas, beliefs, and attitudes as a result of new
information. They also tend to have broad interests
and to be curious, imaginative, and creative.

14. •
It is helpful to understand different types of
people because they can bring different
talents and different problems.

15. Group Dynamics
•
Group dynamics is the term
used to referto the interactions
that influence the attitudes and
behaviorof people when they
are grouped with others.
The study of
group behavior,
is essential for
organizations to
achieve their
goals and it has
great impact on
productivity.

16. What is a group?
•
A numberof individuals who interact regularly with each
otherto accomplish a common purpose.
•
Groups are the primary tools used by managers who
need themto coordinate individual behaviourin orderto
reach the organizational goals.

17. Types of groups
* Functional orFormal
- To accomplish different
organizational purposes
- Follow rules, regulations and
policy of the organization
* Taskgroup
- To accomplish a narrow
range of purposes
within a specified time (temporary)
* Informal
- Formed when individuals are drawn
togetherand friendship by mutual interest .

18. Stages of group development
•
The new group must pass stages of development.
Mutual acceptance: get familiar with one another,
chek which interpersonal behavior is
Comunication and decision- making:
share opinions and formulate the group’s goals.
Motivation and productivity: each person recognizes
his role as well as to accept the roles to others.
Control and organization: members perform the roles
they have accepted and direct their group efforts
toward goal attaiment.

20. Leadership
Leadership is an integral part of management and plays a
vital role in managerial operations.
It provides direction, confidence to the employees and helps
in the attainment of the goals in much easierway

21. Importance of leadership
•
The following points can judge the importance of leadership
-
A leadershould act as a friend
of the people whom he is leading.
-
A leadermust have the capacity to recognize the potential of
individuals and transform them into realities.
-
A leadermust be able to unite people
as a team and built up team spirit.
-
A leadershould be able to maintain discipline among his

22. Bad attitudes

23. Absenteeism
It occurs when an
employee does not show
up to work.
•
Illness
•
Personal/familiar
problems
•
Pretend to be ill

24. Rotation
It occurs when people quit theirjobs.
•
Work
•
Family/personal
•
Sexual harrasment
•
Company (benefits)
•
Co-workers/boss/chief…
•
Place
•
Salary