This document discusses organizational behavior and provides definitions and models of organizations. It defines organizational behavior as the field studying how individuals, groups and structure impact behavior in organizations. It presents three models of organizations: behavior, structure, and processes. For behavior, it discusses individual characteristics and motivation as well as group behavior, leadership and politics. For structure, it discusses organizational design and job design. Finally, for processes, it discusses communication and decision making as important organizational processes.

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1. Studi tentang Organisasi
Perilaku Organisasi
Fakultas EkonomiFakultas Ekonomi
Universitas PadjadjaranUniversitas Padjadjaran
Bandung 2004Bandung 2004

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Tujuan PengajaranTujuan Pengajaran
 Pengertian organisasiPengertian organisasi
 Organisasi sebagai suatu sistemOrganisasi sebagai suatu sistem
 Model organisasi: Perilaku, struktur danModel organisasi: Perilaku, struktur dan
prosesproses
 Lingkungan OrganisasiLingkungan Organisasi

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Pengertian OrganisasiPengertian Organisasi
Entities that enable society to pursueEntities that enable society to pursue
accomplishments that can’t be achievedaccomplishments that can’t be achieved
by individuals acting aloneby individuals acting alone
Source : Gibson

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Organizational BehaviorOrganizational Behavior
The field of study investigates the impact thatThe field of study investigates the impact that
individuals, groups, and structure have onindividuals, groups, and structure have on
behavior within organization for the purposebehavior within organization for the purpose
of applying such knowledge toward improvingof applying such knowledge toward improving
an organization’s effectivenessan organization’s effectiveness
Source : Stephen P. Robbins

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Structure and processes affect organizational
behavior and the emergent culture
StructureStructure
Processes
Blueprint that indicates how people and jobs
are grouped together in an organization.
Structure is illustrated by an organization
chart
Activities that breathe life into organization
structure. Common processes are
communication, decision making,
socialization, and career development
Source : Gibson

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Organisasi sebagai suatu sistemOrganisasi sebagai suatu sistem
The relationships among individualsThe relationships among individuals
and groups in organizations createand groups in organizations create
expectation for individuals behaviorexpectation for individuals behavior
Source : Gibson

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Group
structure
Work teams
Conflict
Power and
politics
Other
groups
Communication
Leadership
Organization
structure and design
Human Resource
policies and practices
Work design
Organizational
culture
Group making
Biographical
characteristic
Personality
Values and
attitudes
Ability
Perception
Motivation
Individual
learning
Individual
decision making
Human Input
Change and
Stress
INDIVIDUAL LEVEL
GROUP LEVEL
ORGANIZATION
SYSTEM LEVEL

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Model organisasiModel organisasi
1. PERILAKU
2.
STRUKTUR
3. PROSES

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1. PERILAKU1. PERILAKU
Individual
Individual Characteristics
Individual Motivation
Reward and Appraisal
Groups and
Interpersonal Influence
Groups Behavior
Intergroup Behavior and Conflict
Power and Politics
Leadership

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Individual
Reward and Appraisal
Individual performance is the foundation of organizational
performance. Understanding individual behavior is,
therefore, critical for effective management
Individual Motivation
Motivation and ability to work interact to determine
performance. Motivation theory attempts to explain and
predict how individuals’ behavior is aroused,, sustained
and stopped
One of the most powerful influences on individual
performance is an organization’s reward system.
Management can use rewards to increase present
employees’ performance.

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2. STRUKTUR2. STRUKTUR
An organization’s structure is the formal pattern of
activities and interrelationship among the various
subunits of the organization
ORGANIZATIONAL DESIGN  Organization
design refers to the overall organizational structure
JOB DESIGN  job design refers to the process by
which managers specify the contents, methods and
relationships of jobs to satisfy both organizational and
individual requirements
Source : Gibson

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DECISION MAKING
3. PROSES
COMMUNICATION
Organizational survival is related to management’s ability to
receive, transmit, and act on information
The quality of decision making in an organization depends on selecting
proper goals and identifying means for achieving them. With good
integration of behavioral and structural factors, management can
increase the probability that high-quality decision are made
Source : Gibson