Organizational behavior is the study of how individuals and groups act within organizations and how organizations themselves behave. It examines the influence of individuals, groups, and structure on behavior within organizations with the goal of improving organizational effectiveness. The document discusses key concepts in organizational behavior including motivation, organizational culture and climate, and the roles and functions of management in planning, organizing, leading, and controlling organizations. It also outlines how disciplines like psychology, social psychology, sociology, and anthropology contribute to the study of organizational behavior.

1. By
Dr. Tripti Sharma
ORGANIZATION BEHAVIOUR

2. ORGANIZATIONAL BEHAVIOR
Introduction:-
Organizational Behavior studies the influence
that individuals, groups and structure have on
behavior within organizations.
Its main goal is to apply that knowledge toward
improving an organization’s effectiveness.

3. BEHAVIOR
 Behavior is an act or response of the people in different
situations. People actions and response explains a lot about the
relationship with each other. The act of behavior like cognition
(become aware), affection (feeling), and conation (direction).
Behavior is expressed in two terms covert (expressed inside) and
overt (expressed outside).
 Organizational behavior is the term used to describe the study of
the structure, functioning, and performance of organizations and
the behavior of groups and individuals within them.

4.  Organizing is the way to define or understood responsibilities and relationships
to people to work in collective manner. Organization structures have formal and
informal elements which are affected by their environment. It is used to describe the
functions, structure, processes, and performance of the organization individually or
in groups. It is the study of people’s interaction within organization.
 Interpersonal / Individual Behavior vs group behaviour
It helps organizations to attract and keep high-performing employees and important
for outstanding employees because they are always in short supply and costly to
replace. Organization behavior elements in organizations can increase awareness
towards social responsibility. It is important for increasing requirement and
understanding of corporate social responsibility. In today’s competitive and
demanding workplace, managers required employees who have techno-managerial
skills.

5. FUNDAMENTAL CONCEPTS OF
ORGANIZATION BEHAVIOR
 Organizing is the way to define or understood responsibilities and relationships
to people to work in collective manner. Organization structures have formal and
informal elements which are affected by their environment. It is used to describe
the functions, structure, processes, and performance of the organization
individually or in groups. It is the study of people’s interaction within
organization.
 Interpersonal / Individual Behavior vs group behaviour
It helps organizations to attract and keep high-performing employees and
important for outstanding employees because they are always in short supply
and costly to replace. In today’s competitive and demanding workplace,
managers required employees who have techno-managerial skills.

6. Motivation:-A motive is a certain reason for doing something. It is the process that
accounts to an individual‟s strength and direction, and persistence of efforts
towards attain a goal while general motivation is concerned with efforts towards
any goal. It is essential to motivate employee in respect of their individual
differences andrequirement.
Workers participation:-It is a process that increases by their commitment to
organizational success.Employees are engaged in decision making that increase
their work progress; they become more motivated, committed, productive, and
more satisfied with their jobs.
Culture and Organizational Climate:-Culture is the set of traditions and customs. It
consists of various traditions, religions, morals, values, customs and beliefs of
different individuals with their individual interests and work to achieve desired
performance. Organizational or corporate culture is the pattern of values, norms,
beliefs, attitudes and assumptions that shape the ways in which people in
organizations behave and norms are the unwritten rules of behavior.

7. Organizational climate is a certain properties of the work environment that
perceived by the employees. The term organizational climate is differ from culture
because culture refers to structure, which is rooted in the values, beliefs and
assumptions of organizational members. In contrast, climate refers to aspects of the
environment that are perceived by organizational members.

8. CONTRIBUTION OF THE
ORGANIZATION BEHAVIOR
Organization behavior is contributing in the disciplines, mainly psychology, social
psychology, sociology and anthropology.
Psychology in organizational behavior:-Psychologies contribute to the
understanding macro concepts such as group processes and organization. It is
an applied science, which explain human behavior in a particular situation and
predicts actions of individuals. It has contributed towards various theories on
learning, motivation, personality, training and development, theories on
individual decision making, leadership, job satisfaction, performance appraisal,
attitude, ego state, job design, work stress and conflict management for
improving personal skills and develop positive approach to organizational
systems.
Social Psychology in organizational behavior:- It is based upon the concepts of
both psychology and sociology to focus on people's influence on one another.
Change is the main area to reduce barriers to its acceptance. It contributes to
measuring, understanding, and changing attitudes; building trust and the most
important contribution towards group behavior, power and conflict.

9. Sociology in organizational behavior:-Sociology related to social environment
and culture. Its contribution to the group behaviors, formal organizations,
organizational culture, formal organization theory and structure, organizational
technology, communications, power and conflict.
Anthropology in organizational behavior:- Anthropology is the study of human
beings and their activities. It understands the differences in values, attitudes,
and behavior among people in different countries and within different
organizations, and the most important of organizational culture and
organizational climate.

10. WHAT MANAGERS DO?
 There are four key roles of management in today’s business
world, namely:
 planning,
 organizing,
 leading, and
 controlling.
 Managers are responsible for the functioning of the
organization. They get the work done through people. They
allocate the resources, direct the activities of others, and take
decisions to attain organizational goals. It is here that
organizational behavior comes into play.

11.  The planning function
 Planning means working out how to achieve the goals of the organization. All
organizations will have some form of goals – from top level growth and profit
objectives, down to productivity targets for staff, and a lot in between.
 The planning function is working out the tasks that need to be implemented in
order for the organization to achieve these goals – planning is undertaken
prior to the work commencing.
 Depending upon the organization and its process, these plans can be quite top
level or could be very detailed – this will vary by type of organization and its
approach to planning.

12.  Organization function
 The organization function is working out the resources and processes
required to execute the defined plans. The level of organization will look at
staff numbers, staff roles, job designs, teams, rewards, and so on – from a
human resources perspective, but also needs to look at the equipment, tools,
facilities, and other resources required to deliver on the plan.
 Leading staff
 Much of the success of an organization will depend upon the quality and
motivation of the staff. Therefore, this leading function relates to motivation,
incentives, resolving conflicts, training and development, problem-solving,
and so on – all designed to leverage the skills and abilities and potential of the
organization’s workforce.

13. Controlling
The fourth key management function is controlling. Controlling refers to
monitoring performance and ensuring that is on track to achieve the firm’s
goals. Often this involves various measures and metrics that track sales, profits,
productivity, outputs, and so on – often on a very detailed basis. The intent here
is to ensure that the organization is performing a day-to-day basis as planned.
Interlinked functions
According to the above discussion, these four management functions are
interlinked. The process starts with planning, and then requires organization of
resources, leading and motivating those resources, controlling and monitoring
performance – which then leads back to improved planning, organization and
leadership.

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