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UNIVERSITY COLLEGE DUBLIN
NATIONAL UNIVERSITY OF IRELAND, DUBLIN
Bachelor of Science in Management and Human Resource Management
(BSc17 Sri Lanka)
BMGT 3003L: Operations Management
Answerfour Questions Total Marks: 50 Time: 03 hours
QuestionNumber-01
a) How doyou understandoperationsstrategy? Discuss the requirements from an operations
perspective of competing on quality, cost, flexibility, speed, innovation and service.
b) What are the fourbasic typesof production processes? How dotheydiffer?Give anexample
of each.
Question Number -02
During registration at Tech every quarter, students in the Department of
Management must have their courses approved by the departmental advisor. It
takes the advisor an average of five minutes (exponentially distributed) to approve
each schedule, and students arrive at the adviser’s office at the rate of 10 per hour
(Poisson distributed). Compute
a) L, Lq, W, Wq, and p
b) What do you think about this system? How would you change it?
Question Number -03
Professional Image Briefcases is an exclusive producer of Handcrafted, stylish cases.
The company assembles each Case with care and attention to detail. This laborious
process requires the completion of the six primary work elements listed here.
Work Element Precedence Performance time (Min)
A - Tan leather - 30
B - Dye leather A 15
C - Shape case B 10
D - Mould hinges and fixtures - 5
a) Construct a precedence diagram for the manufacturing of briefcases.
b) Compute the flow time (cycle time) required for assembling one briefcase and the
Takt time necessary to assemble 50 cases in a 40-hour week.
c. Balance the line and compute its efficiency.
d. How would you change the line to produce 80 cases per week?
Question Number -04
a) What does a learning curve specifically measure?
b) Discuss some of the uses and limitations of learning curves
c) A militarycontractorismanufacturinganelectroniccomponent for a weapon system. It
isestimatedfromthe productionof aprototype unit that 176 hours of direct labour will
be requiredtoproduce the first unit.The industrial standardlearning curve for this type
of componentis90 percent.The Contractor wantsto know the labour hours that will be
required for the 144th
(and last) unit produced.
Question Number -05
c) What is six sigma Quality? Discuss the advantages of the concept of “quality at the
source”
d) Write short notes giving examples on the following
a. Benefits of lean production system
b. Poka-Yoke ( Human Error Reduction)
c. Overall Equipment Effectiveness (OEE)
d. Pull System (kanban)
E- Install hinges and fixtures C,D 10
F- Assemble case E 10

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Operation Management Question paper

  • 1. UNIVERSITY COLLEGE DUBLIN NATIONAL UNIVERSITY OF IRELAND, DUBLIN Bachelor of Science in Management and Human Resource Management (BSc17 Sri Lanka) BMGT 3003L: Operations Management Answerfour Questions Total Marks: 50 Time: 03 hours QuestionNumber-01 a) How doyou understandoperationsstrategy? Discuss the requirements from an operations perspective of competing on quality, cost, flexibility, speed, innovation and service. b) What are the fourbasic typesof production processes? How dotheydiffer?Give anexample of each. Question Number -02 During registration at Tech every quarter, students in the Department of Management must have their courses approved by the departmental advisor. It takes the advisor an average of five minutes (exponentially distributed) to approve each schedule, and students arrive at the adviser’s office at the rate of 10 per hour (Poisson distributed). Compute a) L, Lq, W, Wq, and p b) What do you think about this system? How would you change it? Question Number -03 Professional Image Briefcases is an exclusive producer of Handcrafted, stylish cases. The company assembles each Case with care and attention to detail. This laborious process requires the completion of the six primary work elements listed here. Work Element Precedence Performance time (Min) A - Tan leather - 30 B - Dye leather A 15 C - Shape case B 10 D - Mould hinges and fixtures - 5
  • 2. a) Construct a precedence diagram for the manufacturing of briefcases. b) Compute the flow time (cycle time) required for assembling one briefcase and the Takt time necessary to assemble 50 cases in a 40-hour week. c. Balance the line and compute its efficiency. d. How would you change the line to produce 80 cases per week? Question Number -04 a) What does a learning curve specifically measure? b) Discuss some of the uses and limitations of learning curves c) A militarycontractorismanufacturinganelectroniccomponent for a weapon system. It isestimatedfromthe productionof aprototype unit that 176 hours of direct labour will be requiredtoproduce the first unit.The industrial standardlearning curve for this type of componentis90 percent.The Contractor wantsto know the labour hours that will be required for the 144th (and last) unit produced. Question Number -05 c) What is six sigma Quality? Discuss the advantages of the concept of “quality at the source” d) Write short notes giving examples on the following a. Benefits of lean production system b. Poka-Yoke ( Human Error Reduction) c. Overall Equipment Effectiveness (OEE) d. Pull System (kanban) E- Install hinges and fixtures C,D 10 F- Assemble case E 10