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SEMESTER I EXAMINATION – 2011
Academic Year – 2010/11
Bachelor of Science (Sri Lanka) BSc 14 Sri Lanka
BMGT3002L
Management of Organisations
Professor John Benson
Professor Brian Fynes
Professor Aidan Kelly *
Time Allowed: 3 Hours
Instructions for Candidates
Please, answer any three (3) questions.
This is an open book examination.
Page 1 of 2
1 Consider the Texoil case study: What lessons about negotiations can we learn
from this case? How can the parties (Texoil Company and the Station Owners)
move from a win-lose situation to a win-win situation? Please explain.
2 Consider the Case of the Floundering Expatriate case study: Why is Bert
Donaldson experiencing difficulties in his new job in Europe? What should
Waterhouse do to resolve the situation?
3 What do you understand by personality? How would you describe the
personality of His Excelleny Mahinda Rajapaksa, President of Sri Lanka ?
4 From a management perspective, which theory of motivation do you believe
has the most practical application? In your answer explain fully the theory you
have selected and provide illustrations.
5 Consider the case of Southwest Airlines? What have you learned during the
course which would help you to explain the success of Southwest Airlines?
6 What do you think are the most important characteristics necessary for
effective leadership in today’s business environment? Is leadership different in
Sri Lankan culture? Please explain.
7 What do you understand by organizational culture ? Provide examples of how
culture is expressed in an organization you have worked in, or one with which
you are familiar.
8 Distinguish between power and politics in organizations. What organizational
factors contribute to political behaviour? Please explain.
9 Regarding your cultural awareness, how would you describe the culture in
your culture to a stranger from another country?
Page 2 of 2

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Management of Organization

  • 1. SEMESTER I EXAMINATION – 2011 Academic Year – 2010/11 Bachelor of Science (Sri Lanka) BSc 14 Sri Lanka BMGT3002L Management of Organisations Professor John Benson Professor Brian Fynes Professor Aidan Kelly * Time Allowed: 3 Hours Instructions for Candidates Please, answer any three (3) questions. This is an open book examination. Page 1 of 2
  • 2. 1 Consider the Texoil case study: What lessons about negotiations can we learn from this case? How can the parties (Texoil Company and the Station Owners) move from a win-lose situation to a win-win situation? Please explain. 2 Consider the Case of the Floundering Expatriate case study: Why is Bert Donaldson experiencing difficulties in his new job in Europe? What should Waterhouse do to resolve the situation? 3 What do you understand by personality? How would you describe the personality of His Excelleny Mahinda Rajapaksa, President of Sri Lanka ? 4 From a management perspective, which theory of motivation do you believe has the most practical application? In your answer explain fully the theory you have selected and provide illustrations. 5 Consider the case of Southwest Airlines? What have you learned during the course which would help you to explain the success of Southwest Airlines? 6 What do you think are the most important characteristics necessary for effective leadership in today’s business environment? Is leadership different in Sri Lankan culture? Please explain. 7 What do you understand by organizational culture ? Provide examples of how culture is expressed in an organization you have worked in, or one with which you are familiar. 8 Distinguish between power and politics in organizations. What organizational factors contribute to political behaviour? Please explain. 9 Regarding your cultural awareness, how would you describe the culture in your culture to a stranger from another country? Page 2 of 2