What Happened in Organisation Development & Change 2020? What to expect 2021? Capability Building becomes central, new reference models, new partners.

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Contents
2020 an Experience, 2021 an Opportunity.............................................................................................2
2021 Outlook ......................................................................................................................................2
Getting a good start to 2021...........................................................................................................3
News .......................................................................................................................................................3
New Research .........................................................................................................................................3
New Publications ....................................................................................................................................4
New Short Videos (less than 90 seconds)...............................................................................................4
Partner Program .....................................................................................................................................4
Partner Benefits..................................................................................................................................4
New Partner Profiles...........................................................................................................................5
Global Digital Partner - One Circle HR.............................................................................................5
South Africa – Talent Align OD........................................................................................................5
Latin America – Improving Performance........................................................................................5
China - SB&A (Shi Bisset & Associates) ...........................................................................................6
New OrgCMF™ Community (Japan)........................................................................................................6
Training Certification Standard...............................................................................................................6
Capability Maturity Management Glossary............................................................................................6

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2020 an Experience, 2021 an Opportunity
Welcome to our final Newsletter for 2020, We hope that you have managed to stay Safe & Well.
Well, what can we say about 2020! that has not already been said? Our experience at ODTI is
consistent with many Commentators and Analysts. Here are the highlights:
• Increased and Dynamic VUCA for most Organisations & Businesses, with a profound impact
on many as regards both Performance & Operations.
• Rapid Innovation & Agility for many as a ‘Survival Mode’ of operation, sometimes skipping
good change practice and discovering existing Change Model are not sophisticated enough
for today’s continuously changing environment.
• Significant Workplace Changes for Individuals and Teams and the need for supports and
development investment for both.
• Accelerated Digitization and Digital Transformation as a means of survival, continuity and
stakeholder engagement.
• New Capability Acquisition, Building & Maturity Improvement as a central Critical Success
Factor to underpin ‘Quick Fixes’ and make them sustainable, to support revised and
restructured Teams and Operations and Assure Digital Readiness and Transformation
Business Outcomes.
2021 Outlook
There is no doubt that we can see light at the end of the tunnel, but the drivers of VUCA such as
Geo-Political stability, International Trade postures, Health Crisis, Climate Change and Technology
evolution will remain, meaning for 2021 we anticipate continuing high levels of VUCA, returning to
some level of stability towards year end.
Sometimes referred to as the ‘New Normal’ this new level of stability will be different, in the sense
that we must, and will, learn to adapt and live with greater levels of change, a more Dynamic and
less predictable environments and ecosystems.
The adoption of more advanced models for Managing Change, Releasing Talent and maintaining and
growing organisation and team performance, such as Capability Maturity Frameworks will continue
its acceleration.
What we see as the priorities for Organisations will be:
• Securing the benefits and advantages from changes in 2020. This means ensuring that the
underpinning Capabilities and their Building Blocks are in place to sustain the gains.
• For many re-defining the Business, Business Model & Strategy based on 2020 learning and
forecast for 2021 and beyond. For some this will mean stopping and/or exiting a business or
activity
• Returning to growth and towards leadership advantage
• Building Agility (Change Capability), Innovation and Productivity into the DNA & Culture of
the organisation to thrive in the ‘New Normal’
• Acknowledging that ‘The Bar is Higher’ across every aspect of the Organisation and building
the right Capabilities to at least Level 5 (Competitive) and the Differentiating Capabilities to
at least Level 6 (Advantage) or Top Level 7 (Leadership)
You will find lots of resources that will help you on the OrgCMF™ Platform

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Getting a good start to 2021
Most Organisations will now be setting out their plans, objectives and KPI’s for 2021 and beyond.
Many will have identified some Key Capabilities they need to develop. We recommend that
Organisations:
• Baseline their starting point as regards existing Capabilities and their Maturity Levels
• Prioritise those that need Maturity Improvement, as well as New Capabilities that must be
acquired and/or developed.
• Integrate the OrgCMF™ Development Roadmaps and guidance into operational Plans to
build required Capabilities & Maturities
• Benchmark and share learning across the Organisation & Teams
News
• 2020 OrgCMF™ Annual User Survey is now underway, if you have not received your
invitation you can access here, it takes 3 minutes to complete and will inform ODTI priorities
for 2021.
• Co-Founder and Dynamics Systems Maturity Theory, Principal Investigator Dr. Myles
Sweeney has completed and submitted three peer-reviewed Volumes (Books) to the
publishers, watch out for these in 2021.
• During Q4 so far, we have seen a 28% increase in users of OrgCMF™ Platform & The
Capability Maturity Assessment Tool.
New Research
The most recently published work is The Digital Maturity Index (DMI) a Reference Model, Body of
Knowledge & on-line Digital Capability Maturity Assessment Tools. The DMI model is integrated as
part of The Organisation Capability Maturity Framework (OrgCMF™), and underpinned by Dynamic
Systems Maturity Theory (DSMT).

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Overview of DMI
Unlike other Capability Maturity Framework Models the DMI is Digital Business & Organisation
Transformation Centric, rather than Technology Management Centric, it approaches Technology as a
key enabler of Business & Organisation Change and Improvement.
New Publications
• User Guide: Creating, Completing & Using OrgCMF Maturity Assessments
• Organisation Change Readiness & Change Capability (Don’t Assume-Measure!)
• What are Capability Maturity Models and Frameworks?
New Short Videos (less than 90 seconds)
• Digital Transformation Explained
• Digital Capability Building
• Leadership; what is it? & How is it achieved?
• How to Build Organisation, Team or Digital Performance through Capability Maturity
Building?
Partner Program
ODTI continues seek new Added Value Partners who build and provide, Training, Consulting &
Delivery solutions where OrgCMF™ is integrated into their Value Proposition to their local clients.
(View Partner Program). Application Form or email partnermgr@orgcmf.com
Partner Benefits
• Access Next Generation Knowledge & Tools
• New Value for your target Market & Customers
• Typically, 20:1 ratio of services to license revenues
• Attractive Discounts and Revenue Share
• Exclusivity option
• Low cost of entry

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New Partner Profiles
Global Digital Partner - One Circle HR
One Circle is a freelance HR platform and marketplace. One Circle has a global community of more
than 600 HR consultants working on HR projects virtually on-demand and showcasing their HR
solutions and services as products. Led by Emma El-Karout
We at ODTI are delighted to be partnering and providing a number of key solutions via the One
Circle Platform. These include:
• Change Readiness Assessment
• Digital Transformation & Change Readiness Solutions
• Team Effectiveness Improvement Solutions
• Organisation Maturity & Agility Solutions
Each Solution package has three options: -
• Self-Managed on-line Maturity Assessment (Platform Tool License)
• Facilitated Assessment (Certified Consultant facilitated Assessment & Report)
• Managed Program (Certified Consultant facilitated Improvement Program)
South Africa – Talent Align OD
TalentAlign is an African and global organisation that advises organisations on all aspects of People
Transformation on their Agile Transformation journey, through the integration of lean | agile values,
principles, and practices. Led by Gail Sturgess
Organisation Change Capability Maturity Assessment - TalentAlign
Latin America – Improving Performance
Improving Performance Ltd, offers change and transformation training and consulting. Led by Luis
Caceres they are a trailblazer of the change management advice & training in Latin America, offering
services & courses both in Spanish and Portuguese. From the corporate world to the remote jungles,
has advised over fifteen initiatives of digital transformations for governments, over US$6 BI in M&A
integrations and supported NGOs to promote economic development in remote areas.
Providing Assessment Services & Training using OrgCMF™ for Organisation, Team & Digital
Transformation & Performance Improvement.
Accredited training organization by APMG International.

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China - SB&A (Shi Bisset & Associates)
Founded in Shanghai in 1982 by Dr. Shi Bisset (D. Phil. Oxon. 1954-2018), SB&A is a People Strategy
consulting firm that partners with organisations to develop integrated solutions that support their
business strategic goals.
With almost 40 years of hands-on consulting experience in Asia-pacific and globally, SB&A leverages
on a network of specialised consultants and industry experts to create and deploy highly customised
People Strategy solutions to organisations ranging from local firms to Fortune 500 multinational
corporations.
Since 2018, SB&A is led by Fabrizio Ulivi, Managing Partner, and Jamie Chang, Partner, People
Strategy and Analytics. Having worked extensively with SB&A Founder Dr. Shi Bisset for years,
Fabrizio and Jamie continue her mission of providing organisations with the latest and most
validated tools and solutions that truly support their overall business needs and strategic goals.
New OrgCMF™ Community (Japan)
The OrgCMF™ Community Japan is a community of Organisation, Business & technology
Professionals concerned with bringing International Best Practices and latest Research and thinking
into Japanese enterprises with a view to successfully accelerating Digital Transformation & Change in
their organisations and building Agility.
Community Leads: Kashima Yasuyuki-san (yasskashima@gmail.com) & Tomoharu Nagasawa-san
(nagasawa@evangelism.jp)
Training Certification Standard
To meet the needs of some regions and partners ODTI has consulted with customers and partners
and developed the ‘OrgCMF™ Foundation Training Certification Standard’. In addition, we have
identified and will shortly appoint a 3rd
party independent on-line examination and certification
authority. Several partners are now in the process of developing and delivering Organisation
Development, Change and Transformation Training for their local markets. View the Certification
Standard
Capability Maturity Management Glossary
Capability Maturity Management Glossary