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www.orgcmf.com/bokwww.orgcmf.com/bok
Organisation, Team or Digital
Maturity Assessment Process
www.orgcmf.com/bok
Define Business/Organisation Problem – Opportunity (Statement)
• Current situation & Consequences
• Target situation & Benefits
• Compelling case for Change
www.orgcmf.com/bok
• Outcomes
• Outputs
• Role of CMM & Capability Maturity Assessments
Define the Transformation, Change and/or Improvement Goals
www.orgcmf.com/bok
• What is our current performance and why?
• Where do we need to start?
• What are our priorities?
• Have we missed anything?
• What capabilities do we need to achieve our aims and objectives?
• What tactical and/or strategic investment/actions should we take?
• Are we progressing? & How well are we progressing?
• How do we compare with XXX?
• How do we overcome or improve YYY?
Define the Capability Maturity Assessment Goals
(What Questions to be Answered?)
www.orgcmf.com/bok
• Identify from the Model which Important Capabilities (Macro, Micro)
should be Assessed
• Confirm informational needs for each chosen Capability
• Directional (Triage)
• Analytical (Diagnostic)
• Both
Select the Capability Maturity Reference Model
that Addresses the Core Change Goals
www.orgcmf.com/bok
Maturity Assessment Implementation
• Design, Select or Configure the Assessment
• Assign a Name/Title to the Assessment
• Choose the Capabilities for Maturity Measurement
• Select Question Level (Tier) Triage, Diagnostic or Both
• Identify acceptable sample size (No of Participants)
• Assign Participants and their Rights
• Assign Stakeholders (Non-participants) who need report and progress
access
• Agree Start & Finish Dates and Times
www.orgcmf.com/bok
• Pre-Assessment
• Agree and document Positioning of Assessment with Participants
• Agree and document Positioning of Assessment with other Stakeholders
• Agree and document Confidentiality and Privacy Policy as it relates to
Assessment
• Communicate with all stakeholders the Assessment, its Context, How, they will
be involved? & Timing
Maturity Assessment Implementation
www.orgcmf.com/bok
• Running the Assessment & Administration
• Publish the Assessment (Link) to Participants with introduction and covering
information, along with guidance for completion.
• Publish any related Q & A’s
• Publish (Link) to Non-participant Report viewers
• Monitor response rate and any real-time Report
• Audit response quality conformance (Optional)
• Send Assessment Completion Reminders
• Close report on completion date and achieving an acceptable response rate
Maturity Assessment Implementation
www.orgcmf.com/bok
Maturity Assessment Implementation



• Assessment Analysis & Reporting
• Collate and review Assessment Measurements, Findings and Content
• Review Outlier responses
• Schedule Clarification Interviews and/or workshops as required
(optional)
• Consolidate Data, Graphs, content
• Prioritise Capabilities for acquisition, building and/or Maturity
Improvement
• Agree Target Maturities and their development time lines
• Pre-assign ownership for each Capability and its Development
• Prepare Final Report (System, Word or PowerPoint)
• Prepare and complete Final Report Review Workshop with key
stakeholders
www.orgcmf.com/bok
• Post Assessment
• As appropriate set up Governance Structure/PMO
• Owners prepare and implement Capability Improvement Plans
• Re-Assess to measure improvement (Min 3 months – Max 6 months – Recommended)
Maturity Assessment Implementation

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Organisation, Team & Digital Assessment process

  • 2. www.orgcmf.com/bok Define Business/Organisation Problem – Opportunity (Statement) • Current situation & Consequences • Target situation & Benefits • Compelling case for Change
  • 3. www.orgcmf.com/bok • Outcomes • Outputs • Role of CMM & Capability Maturity Assessments Define the Transformation, Change and/or Improvement Goals
  • 4. www.orgcmf.com/bok • What is our current performance and why? • Where do we need to start? • What are our priorities? • Have we missed anything? • What capabilities do we need to achieve our aims and objectives? • What tactical and/or strategic investment/actions should we take? • Are we progressing? & How well are we progressing? • How do we compare with XXX? • How do we overcome or improve YYY? Define the Capability Maturity Assessment Goals (What Questions to be Answered?)
  • 5. www.orgcmf.com/bok • Identify from the Model which Important Capabilities (Macro, Micro) should be Assessed • Confirm informational needs for each chosen Capability • Directional (Triage) • Analytical (Diagnostic) • Both Select the Capability Maturity Reference Model that Addresses the Core Change Goals
  • 6. www.orgcmf.com/bok Maturity Assessment Implementation • Design, Select or Configure the Assessment • Assign a Name/Title to the Assessment • Choose the Capabilities for Maturity Measurement • Select Question Level (Tier) Triage, Diagnostic or Both • Identify acceptable sample size (No of Participants) • Assign Participants and their Rights • Assign Stakeholders (Non-participants) who need report and progress access • Agree Start & Finish Dates and Times
  • 7. www.orgcmf.com/bok • Pre-Assessment • Agree and document Positioning of Assessment with Participants • Agree and document Positioning of Assessment with other Stakeholders • Agree and document Confidentiality and Privacy Policy as it relates to Assessment • Communicate with all stakeholders the Assessment, its Context, How, they will be involved? & Timing Maturity Assessment Implementation
  • 8. www.orgcmf.com/bok • Running the Assessment & Administration • Publish the Assessment (Link) to Participants with introduction and covering information, along with guidance for completion. • Publish any related Q & A’s • Publish (Link) to Non-participant Report viewers • Monitor response rate and any real-time Report • Audit response quality conformance (Optional) • Send Assessment Completion Reminders • Close report on completion date and achieving an acceptable response rate Maturity Assessment Implementation
  • 9. www.orgcmf.com/bok Maturity Assessment Implementation    • Assessment Analysis & Reporting • Collate and review Assessment Measurements, Findings and Content • Review Outlier responses • Schedule Clarification Interviews and/or workshops as required (optional) • Consolidate Data, Graphs, content • Prioritise Capabilities for acquisition, building and/or Maturity Improvement • Agree Target Maturities and their development time lines • Pre-assign ownership for each Capability and its Development • Prepare Final Report (System, Word or PowerPoint) • Prepare and complete Final Report Review Workshop with key stakeholders
  • 10. www.orgcmf.com/bok • Post Assessment • As appropriate set up Governance Structure/PMO • Owners prepare and implement Capability Improvement Plans • Re-Assess to measure improvement (Min 3 months – Max 6 months – Recommended) Maturity Assessment Implementation