2. Our Vision and Mission (general information)
Our Vision Our Mission
Changing Lives though Skills and Work
Enhancing knowledge, Developing Skills
and Changing Behaviors to Transform
Communities
The Pathway Group aspires to be an organisation that Changes Lives Through Skills and Work with
the aim of becoming an indispensable partner of choice. To achieve this, a whole organisational
approach to engagement is essential. It is important that all staff work together to create a
positive, entrepreneurial culture which is responsive to the needs of the local, regional and
national economy.
2
17. What we offer: employer and learner
providers
Access to Advice &
Research
• Free and impartial information,
advice and guidance, helping
to link employers for under
represented unemployed
young people
Part of a network
• Attend a variety of events,
share best practice and
connect with likeminded
thought leaders
Promote
• Support your workplace to
promote diversity and equal
opportunities
Collaborate
• Being part of the alliance,
driving change
17
19. Just some of our Current conversations...
Profile concerns, Underspend for 2021-2022, to reach 90% of profile for Advanced Learner
Loans in time in time for performance management points to allow us to go for growth
CRM Implementation, Limited progress made towards marketing and funnel systems
Bids and Bidding – engagement
Multicultural and Thinkfest Brands – The Pathway Group needs to get more out of it, for it’s
core business
PFA Audit readiness and complexity amongst various funding streams and partners.
Staffing levels – recruiting the right staff at the right level and replacement of key people
Some organisational cultural issues – particularly above and below the line
High profile funding streams such as SWAPs, we need to get a grip of and dominate,
securing funding
Securing our funding streams, to safeguard our financial funding, in areas that we are
transiting too
Customer service – being able to do more with that we’ve got
19
20. Just some of our Current conversations...
• Financial pressures are getting harder and harder., we need to meet and
exceed profiles
• A requirement to improve our customer service, experience and IAG,
create “raving fans” and have more inbound marketing opportunities
• Improving the learner journey, quality of delivery and passing the “so what”
test
• Additional strength in our teaching and learning, particularly with our mode
of delivery and embracing more online, remote, and on-demand learning
• Insufficient process implementation and pipeline in key areas
• Additional business interruption and contingency planning- staffing,
facilities etc
20
21. Continuous SWOT Analysis
Strengths - Internal Weakness - Internal
• Some key team members- autonomy and working
together
• Funding streams
• Quality team
• HR Support
• New recruitment successes
• Better MIS but still more room here
• Sales people – deal with non-performers head on
• Communication
• Compliance
• Processes & systems not aligned & Inconsistent
• Contracts not performing
Opportunities - External Threats – External
• Doing with more with what we have
• Turning low performing business areas around
• New tenders
• Understanding and servicing our existing
customers better
• Tenders
• Audit
• Ofsted
• Non – performing contracts
• Staffing
• Complaints
• Customer satisfaction
• competition
21
22. Some of our current achievement rates…
July
Our Adult Learner
Loans current
achievement rate of
89% is above the
national rate of 73%
We have also ‘committed’
11% of next year’s allocation
- entering the new funding
year in a strong position
allows the opportunity for
contract growth in a couple of
months’ time
The AEB
achievement rates
are strong and
above national
average
22
27. A general recap of
Our Investors
in People (IIP)
recommendations:
27
28. Investors in People
For each line manager
establishing objectives at their
Performance Appraisals linked
to people management.
Review the Performance
Appraisal and identify if it is fit
for purpose. Consider including
the values and not the
competencies.
Continue with the approach to
succession planning and
include individual personal
development plans.
Ensure that everyone receives
the comprehensive company
induction irrespective of where
they are based. For those not
able to travel to Yardley this
might include videos of the
Chairman, MD, and other
appropriate Senior Managers.
Review the leadership and
management competencies
and ensure they are about
leading and managing staff and
not a focus on teaching and
learning and delivery.
Ensure that everyone is
provided with information and
resource to enable them to do
their job effectively.
Ensure that there is a
consistent approach to valuing
and appreciation performance
and contribution. Especially that
which goes above and beyond.
28
29. Investors in People Recommends….
Ensure that everyone receives
the comprehensive company
induction irrespective of where
they are based. For those not
able to travel to Yardley this
might include videos of the
Chairman, MD, and other
appropriate Senior Managers.
29
30. So, the videos produced are not just for
“onboarding” new team members but all staff
members please!
30
31. What are we covering in them then……
31
https://pathwaygroupbh.sharepoint.com/sites/PathwayPulse/SitePages/Induction-Training-&-Professional-Development.aspx
Bespoke LND
32. Video Contents incorporate:
Video Title Contents Length
Welcome: Incorporating Induction
and Background
Our Mission and Vision, Our journey,
Brand evolution…
15mins and 18secs
What we deliver
Above and Below the Line, The Three
Pillars, PARRY, What we deliver…
27mins and 22secs
The core values
Our Core Values, Quality is everyone’s
responsibility, Ownership,
accountability and responsibility in all
that we do…
30mins and 51sec
The 15 skills & attributes
The 15 skills & attributes, Definition,
Demonstration example…
56mins and 15secs
32
https://pathwaygroupbh.sharepoint.com/sites/PathwayPulse/SitePages/Induction-Training-&-Professional-Development.aspx
Bespoke LND
33. And also …
Video Title Contents Length
Strategic Aim an Overview
Strategic Overview 5 Key areas,5 key
areas: Curriculum, Compliance,
People, Sustainability, Quality…
17mins and 47secs
Change has changed Part 1
Microscope and Telescope, Areas for
Improvement, Opportunities, Threats,
What defines a successful company,
and Poor(er) Providers…
40mins and 07secs
Change has changed Part 2
Making changes to key people,
Celebrating achievements, Deciding
when to EXIT someone, Deciding how
quickly to grow the business, Deciding
when to discuss a potential big change
and, Briefing prior to
managers/exec/board meetings…
19mins and 44secs
33
https://pathwaygroupbh.sharepoint.com/sites/PathwayPulse/SitePages/Induction-Training-&-Professional-Development.aspx
Bespoke LND
34. As well as:
Video Title Contents Length
Lean, Agile, Responsive and
Consistent
Benefits of Meeting with Peers, Peer
coaching, Customer Staircase...
20mins and 27secs
Emotional Intelligence and Culture
Emotional Intelligence and Savviness,
Values and Behaviours Model, Trust,
Not where we want to be, Our Delivery
Strands and Aspirations, What do we
all need to do now?, SMART Goal,
Need to get more out of the talent of
our senior leaders…
43mins and 58secs
34
https://pathwaygroupbh.sharepoint.com/sites/PathwayPulse/SitePages/Induction-Training-&-Professional-Development.aspx
Bespoke LND
Investors in People
For each line manager establishing objectives at their Performance Appraisals linked to people management.
Review the Performance Appraisal and identify if it is fit for purpose. Consider including the values and not the competencies.
Continue with the approach to succession planning and include individual personal development plans.
Ensure that everyone receives the comprehensive company induction irrespective of where they are based. For those not able to travel to Yardley this might include videos of the Chairman, MD, and other appropriate Senior Managers.
Review the leadership and management competencies and ensure they are about leading and managing staff and not a focus on teaching and learning and delivery.
Ensure that everyone is provided with information and resource to enable them to do their job effectively.
Ensure that there is a consistent approach to valuing and appreciation performance and contribution. Especially that which goes above and beyond.