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1. 1
article | McKinsey Quarterly
Next frontiers for lean
February 2014—Lean-production techniques have been revolutionizing operations for 50 years. Advances in
technology, psychology, and analytics may make the next 50 even more exciting.more
The strength of ‘weak signals’
How technology can drive the next wave of mass customization
The benefits—and limits—of decision models

2. In the news
article
A multifaceted future: The jewelry industry in 2020
2
February 2014–While Valentine’s Day always provides a sales boost, the jewelry industry hardly needs help:
it’s growing strongly, with global sales of more than $340 billion expected annually by 2020. We explain this
surge–and why jewelry companies should learn from the apparel sector.more
Editor’s choice
book excerpt | McKinsey Quarterly
Bad to great: The path to scaling up excellence
February 2014—Before senior executives try to spread best practices, they should use seven techniques to
clear out the negative behavior that stands in the way.more
includes:
o
interview
Robots mean business: A conversation with Rodney Brooks
February 2014—Industrial robots revolutionized manufacturing. The chairman and CTO of Rethink Robotics
explains why advances in technology mean much more is still to come.more
includes:
o
article | McKinsey Quarterly
Remaking the industrial economy
February 2014—A regenerative economic model—the circular economy—is starting to help companies create
more value while reducing their dependence on scarce resources.more
Article | McKinsey Quarterly
3-D printing takes shape

3. January 2014—Additive manufacturing is evolving quickly. Senior executives should begin preparing for five
disruptions that will accompany it.more
article | McKinsey Quarterly
Why the COO should lead social-media customer service
January 2014—Although social channels have become powerful and cost-effective tools for customer service,
management may be in the wrong hands.more
3
Article
Sub-Saharan Africa: A major potential revenue opportunity for digital payments
February 2014—Sub-Saharan Africa offers tantalizing potential for mobile financial services, but as yet there
have been few success stories. One hurdle has been the lack of clear numbers on the size of the
opportunity.more
article | McKinsey Quarterly
Next-shoring: A CEO’s guide
January 2014—Proximity to demand and innovative supply ecosystems will trump labor costs as technology
transforms operations in the years ahead.more
article
The enterprise IT infrastructure agenda for 2014
January 2014—IT infrastructure managers must simultaneously capture the next rounds of efficiencies,
accelerate the transition to next-generation infrastructure, reduce risks, and improve organizational
execution.more
article | McKinsey Quarterly
Why leadership-development programs fail
January 2014—Sidestepping four common mistakes can help companies develop stronger and more capable
leaders, save time and money, and boost morale.more
report

4. Risk and responsibility in a hyperconnected world: Implications for enterprises
January 2014—For the world’s economy to get full value from technological innovation, it must have a
robust, coordinated approach to cybersecurity. A new report from the World Economic Forum and McKinsey
& Company looks at how that could happen.more
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Why every leader should care about digitization and disruptive innovation
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Navigating the circular economy: A conversation with Dame Ellen MacArthur

5. article
Why marketers should keep sending you e-mails
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Commentary
The rediscovery of India
survey
Moving mind-sets on gender diversity: McKinsey Global Survey results
report
Education to employment: Getting Europe’s youth into work
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