1) Attitudes have three components - cognitive, affective, and behavioral - which are interrelated. People seek consistency among these components to reduce cognitive dissonance. 2) Emotions have three components - internal arousal, expressive behavior, and cognitive appraisal. Managers can help regulate emotions by modeling healthy expression. 3) Job satisfaction is linked to attitudes and leads to outcomes like productivity, loyalty, and safety. High organizational citizenship also stems from job satisfaction.