Gabriel Ayala is seeking a position in sales, administration, or marketing where he can contribute to an employer's success. He has experience in sales, achieving goals, and customer service in retail settings. Ayala is pursuing a Bachelor's degree in Marketing and has an Associate's degree in Culinary Arts. His skills include marketing, advertising, customer service, public speaking, and Microsoft Office proficiency. Currently, Ayala works as a Sales Associate at MACY'S where he provides customer service, educates customers, processes transactions, and participates in sales goals and programs.
High energy sales professional with over 10 years of successful experience in business development and customer service for major companies and venues, including business-to-business, outside sales and consultative sales experience. Excellent communication, analytical and planning/organizing skills, as well as the ability to work effectively in teams
High energy sales professional with over 10 years of successful experience in business development and customer service for major companies and venues, including business-to-business, outside sales and consultative sales experience. Excellent communication, analytical and planning/organizing skills, as well as the ability to work effectively in teams
1. Gabriel (Gaby) Ayala
2601 NW 16TH STREET ROAD
APT 811 MIAMI FL 33125
Phone (787) 393 - 9702
Email: Gabriel.ayala.vissepo@gmail.com
OBJETIVE: Obtain a position at Sales, Administration & Marketing areas where I will contribute to the
overall success of the employer while developing new professional experience, skills, and knowledge.
Experience providing services in sales, helping achieve the institution’s goals and retail setting. Outstanding
interpersonal skills with a track record of establishing positive relationships with customers, able to train and
manage diverse teams to deliver peak performance. Dedicated to providing quality customer care and fast and
accurate result.
EDUCATION:
Bachelor of Business Administration, major in Marketing (in progress) – Inter American University of Puerto
Rico - Metropolitan Campus. Expected Graduation - 02/2017. Relevant courses: Certificate SBA U.S. Small
Business Administration
A.A.S in Culinary Arts, “Escuela Hotelera de San Juan, Puerto Rico”
SKILLS:
Marketing Familiarity Microsoft office
Advertising & Brand Exposure Public Relations Associates
Customer Service Read and Verbal Communication
Public Speaking Assistant Management
HIGHLIGHTS EXPERIENCES:
Sales Associates / MACY’S Corporation – Hato Rey, Puerto Rico, from 04/2012 to Present
Provide customer service in a high volume environment. Educate customers about Macy’s credit accounts and
different advertising offers. Process details financial transactions: Reconcile cash register accounts at end of
shift. Collect payments and make changes for cash transactions. Sales goals, support the sales manager and
reach the sales goals effort. Participate to increase sales and gross profit in the store. Support the customer
satisfaction goals. Part of the team stores development, training and sales programs. Emphasis is focused in
assuring company policies and optimizing individual productivity. Worked the store’s closing with inventory
procedures. Prepared and submitted sales reports. Improved modeling behavior of good work performance.
ADDITIONAL INFORMATION:
STRENGTHS:
• Good communicational and interpersonal skills, team oriented, and self-motivated.
• Able to assume leadership roles and work with little to no supervision.
• Organized, tenacious problem solver, and analytical thinker.
• Skilled public speaker in areas and related issues
• Excellent communications skills in both Spanish and English
• COMPUTER ORIENTED
MEMBERSHIPS, AWARDS & RECOGNITION:
• EMPLOYEE OF THE MONTH” IN JANUARY 2013 & 2014, INCREASES REVENUES 4% IN 2011
ALPFA Association
