Jessi Hoover is applying for operations manager, banquet manager, or event specialist positions and has experience in hospitality management, hotel management, event coordination, and front desk operations. She has a background working in upscale resorts and spas with skills in customer service, communication, marketing, staff training, and conflict resolution. Her resume is enclosed for consideration.

1. JessiHoover
P.O. Box 58740
Fairbanks, AK 99711
785.766.3759
Jessi1015@yahoo.com
Dear Hiring Manager:
I am writing to express my interest in finding a position as Operations Manager, Banquet Manager, or Event
specialist. Where I can use my skills in hospitality management and improve my knowledge of hotel
management.
I appreciate your time and consideration
Sincerely,
Jessi Hoover
Enclosure:Resume

2. Jessi Hoover
| 785.766.3759| Jessi1015@yahoo.com
Objective
To work in a responsible and challenging position with an opportunity for professional advancement and
growth utilizing my abilities to support and enhance the company's goal and objectives.
Highlights
 Exceptional customer service  Upscale resort and spa background
 Exceptional communicator  Sales reports and correspondence
 Marketing and advertising  MS Office expert
 Conflict resolution  Staff motivation and training
Accomplishments
 Managed front desk operations with a staff of eight
 Promoted to Group Sales & Special Events Manager after only seven months of employment.
 Successfully planned and executed corporate meetings, lunches and special events for groups of 200+
employees.
Education
Lawrence High School Diploma 2008
Johnson County Community College
Currently finishing pre requisites in Health Administration
Experience
Events & Group Sales Manager June 2015 - Present
Chena Hot Springs
Responsible for all special event coordination
Supervised all aspects of event
Responsible for all details of event
Energy Conservation Administrative Assistant October 2014-June 2015
West Central Missouri Community Action Agency
General Office Duties
Responsible for Data Entry
Responsible for finance vouchers, and spreadsheets
Front Desk Ambassador/Bartender October 2013-October 2014
Chateau Avalon
Welcome Customers
Manage registration process
Manage accurate accounting for all rooms
Server Seasonal April 2013-September 2013
The Hideout Guest Ranch
Provide outstanding service to guests
In charge of set up of formal dining
Observe, anticipate, and accommodate guests' needs or requests.
Floral Clerk October 2005-April 2013
Hy-Vee
Welcome Customers
Responsible for ordering, arranging, and display