Richard Bailey has over 20 years of experience in retail sales and currently seeks a new career opportunity. He co-owned and operated a pet supply store for 20 years, where he was responsible for marketing, branding, advertising, and ensuring excellent customer service. Bailey has a bachelor's degree in marketing and skills in areas such as customer service, retail sales, inventory control, communication, and strategic planning. He is looking to apply his diverse experience to taking the next step in his career with a company focused on outstanding customer service and developing strong leaders.

1. RICHARD W. BAILEY
723 Low Meadow Drive, Evans, GA 30809
Home: (706) 951-0011 - Baileyr999@yahoo.com*https://www.linkedin.com/in/richard-w-bailey
PROFESSIONAL SUMMARY
Over twenty years' experience in retail sales with a reputation for exceeding performance
benchmarks. Highly skilled at leveraging consultative sales techniques to upsell products and
exceed sales target. Demonstrated leadership skills that align teams and strengthens brand loyalty
through exceptional customer service. Seeking to apply diverse sales experience to taking the
next career step with a retail organization dedicated to providing world class customer service
and producing strong team leaders.
SKILLS
 Customer service-oriented  Business development
 Retail sales professional  Social and new media
 Inventory control  Campaign development
 Excellent communication skills  Competitive and strategic planning
 Planogram design  Budgeting and forecasting
 Reliable and punctual  Persuasive
 Creative  Promotions and contests
WORK HISTORY
10/1993 TO10/2013 CO-OWNER
PET SAFARI INC.–AUGUSTA,GEORGIA
Co-owned and operated a retail business, holding sole responsibility for marketing
communications, branding, PR, advertising, created and maintained the business website and
Facebook pages. This included providing impeccable customer service, knowledgeable and
organization skills.
 Monitoring daily operations
 Priced and stocked products in designated departments to ensure optimum noticeability
 Provided outstanding service by assisting customers in selecting the best product for their
specific needs and providing knowledgeable product information, advice and suggestions
for guaranteed and added sales
 Collected and entered cash payment in the register
 Overseeing bookkeeping, payroll and marketing activities
 Created eye-catching signage and displays
 Answered customer questions regarding store merchandise, department information and
pricing
 Ran markdown reports, managed store replenishment and analyzed buying reports.
 Created visual marketing and styled window displays
 Assembled promotional displays, including quarter and full-size point of purchase displays.
 Set and recommended mark-up rates, mark-down rates and selling prices for merchandise
 Interviewed and worked closely with vendors to acquire and develop desired products
 Completed stock orders and managed inventory levels
 Educated employees on new merchandise during seasonal workshops
EDUCATION
AUGUST-2016 Bachelor of Science: Marketing
SOUTHERNNEW HAMPSHIRE UNIVERSITY – Online
 The National Society of Leadership and Success
 Member of Sigma Alpha Pi 2014-2016-3.52 GPA