Tami Chandler is a results-driven sales professional with over 14 years of experience in luxury retail sales management. She has a proven track record of consistently exceeding sales goals and leading high-performing teams. Chandler seeks a sales manager position where she can apply her expertise in client relations, operations oversight, and strategic planning to drive revenue growth. Her experience includes management roles at Louis Vuitton, Escada, Saks Fifth Avenue, Michael Kors, BCBGMaxazria, and Ralph Lauren.

1. 1 TAMI CHANDLER
TAMI CHANDLER
800 Andrews Avenue # 7 | Delray Beach, FL 33483 | (561) 358-2257 | Tamifchandler@comcast.net
OBJECTIVE: Results-driven professional seeks high-end luxury Sales Manager position in organization offering challenge
and the opportunity to competitively position organization via persistent focus and keen customer insight.
SALES MANAGER
LEADERSHIP | CLIENT RELATIONS | REVENUE GROWTH
“Driving sales growth through relationship-building and strategic management”
ENTERPRISING PROFESSIONAL offers 14+ years of experience in optimizing sales growth in high-end retail
environments, sustaining top-performing teams, maximizing operational efficiencies, and cementing enduring client
relationships. Vast experience in luxury stores, including Louis Vuitton, Saks Fifth Avenue, Escada, and Michael Kors.
SALES LEADER with expertise in planning and executing sales strategies to steer revenues. Strong ability to build, retain, and
expand client relationships through client assessment aptitude, relationship-building, negotiation, and tactful closing skills.
PROVEN TEAM-BUILDER committed to developing and communicating vision, strategy, and execution plan. Foster and
nurture cohesive teams and promote synergy through proactive communication, team-building initiatives, and training.
COLLABORATIVE COMMUNICATOR with outstanding interpersonal communication skills with individuals at all levels of
the organization. Expert in quickly establishing rapport with stakeholders and cultivating positive relationships.
MULTI-TASKED SELF-STARTER well-versed in managing retail operations and coordinating complex tasks to meet
demands. Strong planning, organizational, analytical, and decision-making skills.
RESULTS-DRIVEN ADVOCATE with proven track record in consistently meeting or exceeding sales goals. Recognized as
creative, people-focused, and natural leader highly committed to advancing organizational objectives.
AREAS OF STRENGTH:
Sales/Marketing Strategy Retail Operations Oversight Client Relationship Management
New Business Development
Luxury/High-End Sales
Staff Development/Training
Strategic Planning/Analysis
Client Acquisition/Retention
Visual Merchandising
Budget Management
Promotional Campaigns
Client Need Assessment
Presentation & Negotiation
Problem/Conflict Resolution
Up-Selling/Cross-Selling
EXPERIENCE HIGHLIGHTS:
LEADERSHIP – As Corporate Manager for Michael Kors, oversaw all facets of daily operations, including budget
maintenance and staff development, while spearheading sales growth. Led teams to be customer-focused and revenue-driven.
REVENUE GROWTH – Proven success in enhancing profits within months through strong floor presence, effective visual
merchandising, client relationship-building, cross-selling techniques, tactful closing, and consistent follow-through with clients.
Demonstrated strong ability to manage million-dollar sales projections, including sales of $1.5M at Michael Kors.
CLIENT RELATIONS – Developed loyal customer base through superior customer service and interpersonal communication.
PROFESSIONAL EXPERIENCE:
Louis Vuitton, Palm Beach, FL 2013 - Present
Service Associate
Establish and maintain loyal customer base through active listening, thorough communication, and follow-ups via phone, email,
or texting. Meticulously oversee million-dollar book of business through broad suite of planning and organization.
Strategy: Optimize sales through effective merchandising and execution of promotional events, such as charity events.
Client Relationship Management: Demonstrate responsiveness to client needs. Warmly greet clients, assess needs,
resolve queries expediently, and make suitable product recommendations.
Sales/Marketing: Actively involved in visual merchandising, including implementation of creative floor sets and displays,
to raise brand awareness and bolster sales. Continually focus on creative strategies to garner client interest.

2. 2 TAMI CHANDLER
PROFESSIONAL EXPERIENCE CONTINUED
Escada, Palm Beach, FL 2012 - 2013
Wardrobe Specialist
Leveraged strong follow-through ability to acquire new clients and strengthen existing relationships.
Client Acquisition/Retention: Proactively communicated with clients to provide detailed information on collections and
identified sales opportunities. Created positive, welcoming shopping experience to encourage repeat business.
Marketing/Community Outreach: Fulfilled key role in community outreach activities, such as trunk shows and local
charity events, to advance brand awareness, organizational marketing objectives, and sales goals.
Saks Fifth Avenue, Boca Raton, FL 2009 - 2012
Designer Handbag Specialist
Deployed various strategies to maximize sales in special boutiques, including cross-selling and promotional events.
Follow-Up Communication: Launched extensive email campaign for clients in customer computer base to generate leads.
Promotional Campaigns: Integral participant in marketing initiatives to spur sales, including double point events, birthday
events, and special arrivals. Publicized special events on consistent basis.
Michael Kors, Boca Raton, FL | Aventura, FL 2006 - 2009
Corporate Manager
Multi-tasked responsibilities using time and priority management skills, including recruiting and hiring talented team members,
maintaining profitability objectives set forth in company sales projections, monitoring performance, and coaching associates on
sales techniques. Organized holiday events for charities to cement positive community relations.
Sales Performance: Consistently increased sales and earned bonus in every quarter through approachable leadership style
and performance oversight.
Operations Management: Assumed hands-on role in planning and delegating workload responsibilities to maximize
operations on daily basis. Prepared and managed positive operating budget.
Team Leadership: Led, trained, mentored, and motivated team members to fuel revenue growth and attainment of
profitability objectives. Integrated new team members into organizational culture through extensive training.
BCBGMaxazria, West Palm Beach, FL | Boca Raton, FL 2004 - 2007
Store Manager
Encouraged operational efficiency, customer service orientation, and continual professional development through targeted
coaching and training. Played leadership role in managing supply levels, cash control, and expenses.
Team-Building: Maintained open lines of communication with team members, sharing ideas and goals to accelerate sales
and improve skill sets. Fostered team-oriented environment marked by cooperation and positive rapport.
Ralph Lauren, Boca Raton, FL 2000 - 2004
Department Manager
Displayed take-charge quality in managing simultaneous responsibilities, such as purchasing for seasonal men’s and women’s
clothing collections, customer demands, and sales performance.
Business Acumen: Analyzed spreadsheets and reports to identify profit growth and areas of improvement.
Performance Management: Observed floor performance of sales associates and coached on optimal techniques to close
sales and build solid client base. Formulated performance appraisals based on constructive feedback.
Sales Goals: Achieved personal sales goals through keen customer focus while maintaining strong floor presence to assist
other team members.
EDUCATION:
Brevard Community College, Cocoa, FL
Business Administration Coursework
SKILLS: Proficient in Microsoft Office Suite.
COMMUNITY INVOLVEMENT:
St. Vincent Grade School (Volunteer)
Fashion Show at Palm Beach Polo Event (Host)